M.B. Tractor & Equipment, located in Plaistow, offers an excellent customer experience, highlighted by knowledgeable and friendly staff. Customers frequently mention their positive interactions with sales representatives like Ryan Bain, who are praised for their communication skills and professionalism. Shoppers appreciate the opportunity to test drive equipment, such as the Kubota BX2380, before making a purchase, ensuring satisfaction with their choices. The service department also receives high marks for fair pricing and efficient maintenance, with many customers expressing their happiness with repairs that are done correctly the first time. Staff members, including managers and support personnel, are noted for their willingness to assist and provide answers to questions, contributing to a welcoming atmosphere. Overall, M.B. Tractor & Equipment in Plaistow is recommended for its great service, knowledgeable staff, and commitment to customer satisfaction.
Excellent customer service Dan in service followed thru to make sure My Boss plow problem was resolved, he even have service look at it to make sure. I Highly recommend going there.
September 2025
Purchased a new tractor from Ryan. Great overall experience. Was knowledgeable about the product and was excellent at communicating throughout the purchasing process. He under-promised and over-delivered the entire way.
July 2025
Took my Husqvarna lawnmower there that was having issues no one could figure out. Dan the service manager was super helpful and took care of me. He went above and beyond to figure out the issue. Definitely recommend going there for any service needs! Thank you
