“I have to say the customer service hit a new high. I recently purchased, among other things, a new leash for my Golden, then left it in the cart. It was going to be extremely difficult to get back within a day or two. Kurt the manager says.. no problem... I'll deliver it tomorrow. My goodness. Thank you Kurt...”
“Since my dog's first time at the groomer was with the Pet Smart team. I've never taken her anywhere else because everyone is so attentive to my fur baby, even though she hates being groomed. Keep in mind this names: Peyton and Savannah they are the best!!!”
“They always take good care of our dog, Coco, whenever we take him in to get bathed, nails cut, etc. He always comes back clean and happy. It's also a good place for him to socialize with other dogs. They always treat him respectfully.”
“Plaistow store is the most customer friendly in the area, the associates and cashiers always offer assistance and are always pleasant. I was assisted on 3 different occasions by Susan, Mark and Zack all of whom were pleasant, friendly and accomidating. thank you all for consistently being helpful and pleasant, it is much appreciated and a pleasure to visit your store”
“The store is very big. They have a lot of different animals and all of them are very well taken care of. I sold my axolotls there last month and the costumer service was great. Would recommend”