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January 2024 by Roberto Morrisson
Brought my wife’s laptop thinking it would have to be dropped off and we wouldn’t have it back for a few days at the least…the owner found a quick fix and explained to us what the problem was…very nice and great service thank you again!
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January 2024 by Greg
Rich is the best there is. Will take care of any pc problem.
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January 2024 by Justin Cain
Took my PC that wouldn't boot nor reset over to get it looked at and was fixed promptly, in and out within an hour and 1/2. Super knowledgeable and down to earth owner, HIGHLY recommend Plaistow Custom PC if you're having issues or need a couple parts/new system! Thank you again!
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January 2024 by Millie Choy
I had an issue with my PC that I could not figure out where it worked sometimes but then other times it would be stuck in a boot loop. This was after I changed my AIO because the included pre-built one started to fail. I spent hours trying to figure it out myself but couldn't. Ended bringing it to Richard and he assisted in figuring out the issue with efficiency.We changed the CPU thinking it was the only other part that was failing because underneath had burn marks. Come to find, the issue was still occurring so there was a lot of back and forth trying to figure out what it was. In the end it was my case (determined it's haunted now). Strangely something was causing it to not work properly so it was changed out and everything worked fine and great for weeks.Less than a month later, the issue decided to resurface without any reasoning. Changed out the motherboard and *knock on wood* it has been working great now. In addition, he set up my RGB fans with a controller for the second time.Richard has been great and patient working through all of the issues I have had with my PC. Understandably, it was a headache to figure out, but he was very professional about it.
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January 2024 by Nancy Delaney
This is a great place to go if you have computer issues. My hard drive died and it was confirmed on the spot. So helpful, pleasant and quick and Richard really knows his stuff. Highly recommend you go here for all your computer issues
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January 2024 by Rock Higher
Professional and expeditious service. Very knowledgeable about older systems as well. Highly recommend using their services.Cheers, Geoff
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January 2024 by robt5566
Fantastic Repair Shop!!!! I'm going to send all friends there.the man was very helpful, and explained everything.
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January 2024 by john zink
Outstanding service and quality work very reasonable prices. I’m 50+ and not tech savy and have brought my home computer and laptop for help. Normally fixes my issue while I wait
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January 2024 by Judy Macmullen
Very professional! Great experience! Thank you Richard.
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December 2023 by Office Manager
He was so kind and fixed my keyboard in just a few minutes! Absolutely recommend him!
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October 2023 by G Williamson
I had an absolutely fantastic experience at this place, thanks to Richard's exceptional expertise and customer service! Even before I walked through the door, he went above and beyond by spending time on the phone, patiently helping me understand my PC issues and possible solutions.When I finally visited, Richard's knowledge and professionalism truly shone. He walked me through all the different scenarios, explaining everything in a clear and understandable manner. It was evident that he genuinely cared about solving my problem efficiently.But what truly amazed me was the speed at which he fixed my PC. In just 2 hours, Richard had my computer running smoothly again, saving me from hours of frustration and lost productivity. I can't thank him enough for his dedication and expertise. I highly recommend this place, and especially Richard, for anyone in need of exceptional tech support. Five stars all the way! ⭐⭐⭐⭐⭐
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October 2023 by Merrie Vale
My first choice when I need help with my PC. Prompt, courteous service. Very knowledgeable and great prices.
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October 2023 by tara gaetano
I went in with my son's gaming PC to get it fixed, Richard informed me that the video card was shot, I also asked about upgrading the system. He was very honest with me and said he could fix the initial problem but the PC would need more to work to my son's expectations. So we decided to switch out to a different unit. This gentleman is so accommodating and explained everything that he did and how it would work better. I felt very comfortable. I would recommend this business to everyone that needs anything electronic fixed and/or upgraded.
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September 2023 by Guilherme Groscos
I had an absolutely fantastic experience at this place, thanks to Richard's exceptional expertise and customer service! Even before I walked through the door, he went above and beyond by spending time on the phone, patiently helping me understand my PC issues and possible solutions.When I finally visited, Richard's knowledge and professionalism truly shone. He walked me through all the different scenarios, explaining everything in a clear and understandable manner. It was evident that he genuinely cared about solving my problem efficiently.But what truly amazed me was the speed at which he fixed my PC. In just 2 hours, Richard had my computer running smoothly again, saving me from hours of frustration and lost productivity. I can't thank him enough for his dedication and expertise. I highly recommend this place, and especially Richard, for anyone in need of exceptional tech support. Five stars all the way! ⭐⭐⭐⭐⭐
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September 2023 by Kelly Duffy
My fiancé and I were in a couple of saturdays to get her PC fixed. Richard found the source of the problem with ease and helped us find a motherboard that would best work with her pc. Not to mention his costumer service is amazing and he is very straight to the point. We will be coming back to Plaistow Custom PC next time we have troubles with our PC! Thank you again Richard! The PC is working so smoothly now, and thank you for being so patient with us!
