9AM - 6PM
3613 Lafayette Rd, Portsmouth
Appliances
“For some reason I keep going back to State Street Discount. Oh wait I know why. The customer service is over the top. The sales people are true professionals. Last item I bought was much, much cheaper than Amazon. I was able to complete another purchase over the phone while I was driving that included delivery, installation and take the replaced item away.”
“Excellent customer service, and most importantly, professional sales support to help you complete your projects efficiently while helping you save in the process.”
“Yesterday an amazing thing happened to me at the Ferguson Bath, Kitchen & Lighting Gallery. We had purchased a pendant lamp for our kitchen through the Gallery but, when I installed it, I realized the lighting portion of the lamp was off-center, such that the lamp did not hang straight. It was clearly defective. With the electricity turned off and no light in the kitchen, I went to the Gallery in a panic. They, of course, offered to replace the lamp but it would take a few days to get delivered. I had discarded the prior fixture and had guests coming the following week, so the delay was troublesome, to say the least. When I explained my predicament to Angela, one of the associates of the Gallery, she fetched a ladder from the back room and took down the sample of the same light I had ordered that was hanging in the showroom, disassembled it and gave me the part that was defective from the lamp I had received.”
“I stopped by this store yesterday. The staff is great! I had 2 different sales associates offer to help me find what I was looking for, and another associate noticed I had my arms full of merchandise and came back with a shopping cart for me. Usually, at this type of store, I'm walking up & down the aisles looking for someone to help me. Has customer service returned?? Kudos!!”