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November 2023 by margaret carter
I needed some legal documents for my account taken care of and the young woman at the desk was very efficient and helped me out with my changes in my account
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November 2023 by Michael Doane (DaddyDoane)
Excellent tellers. Very friendly staff.very helpful .thankyou.dont like the 8 dollar cashing fees for non customers.
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May 2023 by Paul Steer
If I could give a zero I would. I was unable to cash a check drawn on this Bank because ithe amount was over the threshold for a nonmember, even though the funds were available.. Typical big corporate mentality. I'll stick to my credit unions!
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November 2022 by Daniel LeBlanc
There are far better banks here in the Portsmouth area. Some banks actually employ nice people.
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August 2022 by Marian Carcea
Great, fast, friendly and efficient service. Steven was great to work with, and his supervisor very proffessional. Highly recommend.
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May 2022 by D. F.
Very prompt and professional free notary service for members. I've never seen a line at this location and the employees have been great.
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December 2021 by Rich M
The staff is poorly trained. Management is rude.When is B of A going to make changes at this branch?
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July 2021 by Majik Cache
Always happy friendly people. Very happy B O A.
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May 2021 by jeff papillon
They are rude here. All they care vaoutnis themselves. Can't belive that they treat paying customers like this.
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April 2021 by Jeff Hochmuth
Always closed for no reason.
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March 2021 by jody rodgers
The manager is arrogant and rude. If you're not happy with the resolution of your problem, she ensures your encounter doesn't get logged in their system so there is no opportunity to give feedback to the corporate customer service people. She often refuses to assist with things other branches can accomplish quickly and with a smile. I avoid this branch and now consider moving my business elsewhere.
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March 2021 by Felix Barrera
The manager was very rude and condescending.I came in looking for more information regarding my account and she didn’t bother help and just told me “all that information is online”. No help from here just very weird and angry vibes.
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December 2020 by Jennifer O.
Really nice branch, kudos to the tellers for professionalism and speed. Unlike California where they parsimoniously hand out one single roll of quarters per visit (lack of currency in the era of contactless payments), I asked if they had a limit on quarters. (Teller shoots me a puzzled look) "Uh..no?" "Really?" I happily exclaim as if someone told me won a daily prize! "No, how many would you like?" "I'll have 8.. Uh, how about 10, no make it ..12!" greedily swiping my card to unlock the precious loot. Ah well, I may be lugging this bag through airport security but I'll have quarters to do laundry once I'm back in San Francisco.
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October 2020 by Jacob Yany
Went in on a Saturday morning for a bank check and everything was great. Friendly staff, clean lobby, and quick processing time. People who give negative reviews for a bank charging fees should only be upset with themselves for not reading the terms of service.
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September 2020 by T D.
Poor compliance with Covid-19 guidance. Staff need a great deal of training in customer service.
