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November 2023
I financed a 30 foot gooseneck trailer and a 16 foot gooseneck dump trailer through them in 2016 and everything was very professional, friendly and everything was great... Very professional experience.
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March 2023
Extremely difficult to work with. No direct person to speak with about issues. Always passing you off to the next person. Doesn't keep adequate documentation.
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February 2021
I paid off my loan 10/19/20 fund cleared the Wells Fargo Bank at Direct Capital 10/20/20, yet they pulled an incorrect loan payment 10/26/20. I have called many times and sent emails. They will not refund for more than (30) days later. Unbelievable and unprofessional to say the least.
