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December 2023 by Mikala Lorenzo
We loved our stay at the Hampton Inn and Suites!!! This was our first time staying at a hotel with our toddler in tow. The pool was the perfect size for them. The morning breakfast was excellent. Rooms spotless. Location you can’t beat. Thank you!Rooms: Rooms were absolutely amazing. Modern, cozy and so clean!Walkability: In walking distance to all the shops and restaurants!Noteworthy details: Only gave 4 stars for service as our valet was only so so. Was not super friendly.
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December 2023 by Nicole L.
Stayed here for a night. The room was spacious, it is centrally located, and breakfast is included 6-10am (convenient, but there are a lot of great places in town like my favorite Elephantine Bakery!) We chose this hotel because it is pet friendly, but didn't love the view of the cemetery lol and not the most comfy beds.
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December 2023 by Jerry S
Staff is helpful and friendly. Room is clean and hotel is located near several restaurants and shops. Gym is nice, clean and spacious. Breakfast options are good too, from eggs, potatoes, yogurt, waffles, fruit and pastries.
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December 2023 by Stacy LaPierre
This place is amazing! Yes, it would be nice for a hot tub, however, everything was on point and the staff were amazing! Meg was quick to greet us and handle all of our needs. Room was clean and comfortable and everyone made it so memorable for us. We will be back. Thank you!
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December 2023 by Diana Michele
$40 A DAY TO PARK. This is NOT the Four Seasons.But still the aggressively posted sign "management is not responsible for the theft or damage to vehicles or contents." Fairly brazen. Smaller refrigerators than the other Hampton Inns I have stayed in. Worst wi-fi I have experienced in a Hampton Inn. Tub did not hold water. Harsh ugly LED lighting everywhere. Ice machine on my floor "being cleaned" the entire week I was there. Room very clean. The staff was lovely. All very nice and eager to help. But the corporate "do the bare minimum that people will tolerate while maximizing the profit margin any way possible" feel of the place causes me to worry about how the employees are treated. Soulful staff in a soul-less structurecontrolled by soul-less people.
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December 2023 by Bonnie Steinroeder
This hotel is a gem! The whole hotel was modern, clean and nice in every way.the location is within easy walking distance to all shops and restaurants and the breakfast was great. I highly recommend.
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December 2023 by Kieran O
Our stay was for our wedding anniversary which I put in the notes when I booked months ago. We arrived to find in our room a nice card and a bag of snacks to celebrate our Anniversary! Great location nearby to restaurants and plenty of shopping. Will stay here againWalkability: We counted over 20 places to eat within a 10 minute walk of the hotel and found a comedy club (Blend Comedy) that was close as well
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December 2023 by S T
Didn't think the staff was friendly - Corey had asked me for my credit card so I gave it to him and let him know that I already paid for the room, just as an FYI. He said something in response and threw my card back in front of me.A lot of other reviews also mentioned thin walls - we heard every single sound at night while we were trying to sleep. Wouldn't stay here again
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November 2023 by Lorenna S
My family and I stayed here this past weekend due to traveling for the military. The rooms are great and the location is great but the issue causing the low score is the fees. 1. when we called about the parking we were told it was $40 for the reservation, not that it was $40 a night. The bigger issue is that I wanted to pay with affirm because I was worried about being double charged. I was assured this would not happen. At checkin i was told i could not use affirm and that I needed to use a physical card. I put my debit card on file and then at checkout they had me reswipe the card. It was early in the morning so I didnt even consider why I was reswipping. I now have THREE charges for the same stay. When I called about this error Cindy was anything but helpful. Chris was incredibly kind and sent over some information but I am still awaiting a call from the GM. While the location is beautiful I would caution staying at a hotel that accidentally overcharges you.
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November 2023 by Shan M.
Nice, convenient location but watch out they are over priced compared to nearby similar lodging places in the downtown area.CAVEAT EMPTOR: They don't have any complimentary parking, instead they will try to sell you a parking for extra $40.Perhaps, the owners are more keen in making money from the car parking business instead of providing a convenience of complimentary or reasonably lowe priced car parking options!
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October 2023 by Susan W.
I travel a lot for work and this hotel is a gem!! It's clean, bed is comfortable, walk-in showers, a nice free breakfast spread and they clean your room daily, which is not happening in hotels anymore. The owners are sweet and so are the others who work here. I cannot say enough about this hotel.
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September 2023 by Michelle M.
I would say 3.75 stars. Pro's:Location is awesome!I can't say enough about the staff. They were amazing! They offered help, free waters and snacks and were very friendly and kind Free breakfast, however a bit limited on choices Updated and modern rooms Con's:Parking! Horrible. A hotel needs to have on site FREE parking. Valet $40/day isn't acceptable. (Hotel staff did offer alternatives however $2/hr would have been more and to bring luggage in/out isn't convenient either) Pets allowed which is fine but for me having someone else's pet, regardless of how much staff cleans, there's always dog hair and the smell of wet dog, which is what we experienced. (Staff offered us to change rooms however anyone with kids knows that once you're all unpacked and settled, that's a chore!)
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September 2023 by Shela Kelly
I wanted to give Meg a shout out she was fabulous our whole stay ! We will be return ! Thanks again Meg and the rest of the Hampton team.
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August 2023 by Terri O.
they messed up and charged over 500 dollars on my card which put me way neg so bounced i did all the running around to fix their mistake..go back to hotel only tio find they womt honor my stay unless i have money om ,y card..they they are the reason this disastor happened!! and yet wouldnt honoe my srat!! unbekievabke..their mistake cost me major overdraft fees and so ,much more but did nothing to fix it or help..so tonight i have to sleep in the park..and im a hilton honors and employee
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August 2023 by Alexander Colon
The breakfast hours are from 06:00 to 10:00 ,I love this hotel pool is a good size it’s not that big gym it’s nice they have free coffee in the lobby 24/7 beautiful hotel.