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November 2023 by Roger Hebert
Just bought an awesome electric F150 from Mike Shannon at Portsmouth Ford and am very happy. Was in and out within a short time, no pressure, great price and took my truck home the same day. I was impressed with how thoughtful Mike was about making sure I understood the ins and outs of having an electric vehicle. If you’re curious at all about electrics I’d say Mike is your guy… Thanks Mike!
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October 2023 by Rachael Kloss
After visiting many dealerships, Portsmouth should have been our first stop! We were ready to buy that day and had limited time. Buying a car in my opinion is a lot of work and stress but Tim and Steve made the experience enjoyable and seamless. I am grateful to have such a wonderful experience and look forward to visiting again during my oil changes! :)
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October 2023 by Ted Doyle
I researched the vehicles on the dealers website prior to my visit and located a car I wanted to purchase. Once there I walked through the lot I found a different car that the sales person had no knowledge aboutand was not on their website. The second car had a few more options and was $2k cheaper (different mileage). That was the car I did purchase. I am very pleased with this car and there were no issues during the purchasing process. After securing financing and completing the paperwork, I was in and out within an hour. Thank you Portsmouth Ford.
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October 2023 by alex white
I worked with Tim, a salesman, and Steven the sales manager. I had THE BEST experience I’ve ever had when buying a car. They weren’t pushy at all. We ran into a little hiccup along the way, and Tim even came into the dealership on his day off to get me set up. If you’re looking for your next vehicle this is the place you want to go! Be sure to ask for Tim, he’s an incredible worker and great person!
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September 2023 by Paul Tiemann
Awesome experience, from order to delivery. We started at our "local" dealer in Dover to order two Mavericks. We were turned away in Dover because "Ford order system is closed on Sundays." I knew this was untrue, so we went on to Portsmouth Ford and found Kelly Larson. So glad we did. He went through all the order possibilities and got our order in the system before the 2023 Mavericks sold out on Monday. Didn't realize that the other dealers add so much in Dealer fees, but Portsmouth Ford doesn't play that game. No dealer fees saved us a lot.
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September 2023 by Al C.
My 2019 escape started blowing blue smoke with only 48k . My brother in-law who is a lifetime mechanic told me exactly what it was so I bring it to pford because under warranty and they tell me that the crankcase was over filled with oil and did not even check the seals . Brought it back 2 weeks later and guess what , they said the seals are bad ! No shit . They keep it for 2 weeks and do a complete head job and then it starts again this time they said it needs a new lower block so they keep it for a month! Two days later it starts blowing white smoke! So I went next door to Mazda and traded the shitbox in problem solved!
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September 2023 by Cheryl Parker
Picked up my new Ford Maverick today that I ordered awhile back! Everyone at Portsmouth Ford was great and Kelly Larson called me as soon as it came in. Financing was fast and simple with Stephen LaFrance. A great experience overall and worth the wait!
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September 2023 by Cheryl Figliolini
My salesman was Tim. He was so great! He got my a lower interest rate than my credit union and took the time to sit with me and figure out what my down payment needed to be to get my monthly payment where I needed to be. He was patient and approachable. Time made my car buying experience very favorable. Thanks Tim!
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September 2023 by Sebastian Sica
Portsmouth Ford has a great selection of vehicles. Tim was my sales representative throughout the whole process. He was polite, patient, and very knowledgeable about all the vehicles on the lot and the different trim levels. He walked me through every step of the process and helped me pick the right vehicle.I was also greeted by the Sales Manager Seth and Yasser in Finance. They were both very friendly and quick at getting me approved and on the road.I would highly recommend this dealership to anyone in the searching the market. Thank you all!
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August 2023 by Pete Groudas
Awesome experience. I have always had good ones here, but lately other Ford dealers have declined and gotten shady. Portsmouth Ford still is a great dealer and highly recommended. My new Maverick came in and was a stress free experience, with no stupid market adjustments you hear about from other places.
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August 2023 by Camryn McRae
Had such a great experience with these guys. Mike from sales was fantastic, helped me order my 2023 Bronco Sport with ease! He was attentive, kept me updated and made buying my first car a breeze. Will in the financing department was awesome with explaining all the options to me and helping me make informed decisions on what extras I wanted for my new car! I would 100% use these guys again, super happy! Check out Ford of Portsmouth if you're in the market!!
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August 2023 by Joshua L
I couldn't have asked for an easier buying experience with what is typically considered a very difficult experience than I did at Portsmouth Ford. Josh Ehl was eager to answer all my questions and really worked hard to place me in the prefect new vehicle for my lifestyle and budget. Josh was right there and made the process a fun experience, which is what buying a new vehicle should be. Shane Smith, the new car Sales Manager worked hard to get me the very top dollar that my vehicle was worth, which allowed me to get the perfect new vehicle. I can't recommend Josh enough and if you're fortunate enough to be there when Shane is working the deal you will have an enjoyable time. I'll be back for my next vehicle, no doubt. Thanks Josh and Shane!!
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August 2023 by James R.
I purchased a $50,000.00 truck in 2014 and it has been repaired at least twelve times costing me thousands of dollars and is now undriveable due to all the defective components on this truck, my efforts to resolve this issue with mr. Sawyer were met with an offer of half of what it is worth towards a new one. that's unexceptable and now have a campaign agenda in hopes that they never sell defective trucks to us consumers ever again. you can see my truck on busy rt 236 in Eliot with an 8 foot sign on it declaring my issues with Portsmouth ford
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July 2023 by Julie Ward
Dealerships can be hard to trust, but Portsmouth Ford made me feel comfortable, without any pressure when deciding on a lease vs. purchase. Mike was professional, kind and found the best option for me. I recommend checking this dealership out!
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July 2023 by Michelle Merritt
What an easy, quick experience! Kurt was very helpful and knowledgeable and also laid back, not aggressive at all. He made me feel like I had known him for years and before I knew it, I was signing paperwork with Yassir to buy my Bronco Sport! Portsmouth Ford is the place to go- as a matter of fact I referred a friend who just bought their Explorer there.
