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September 2023 by Jen and Isaiah
After being “jerked around” at Lou’s Custom Exhaust down the street, I stopped by today to inquire about getting a catalytic converter replacement performed on my 2013 Volvo. Mike was gracious and accommodating. I hope we can land on a reasonably priced solution and timeframe over the next few days. Better still was one of Mike’s colleagues whom I did not get the name of. He was highly professional and kind. He noticed in my passing through that my vehicle was missing a lug bolt. He immediately handed me a socket wrench with the correct socket size so that I could tighten the remaining bolts (all four remaining bolts needed to be tightened on the wheel that was missing one!). Other remarks that he made gave me the impression that he, Mike, and the overall business operates with high integrity. Impressive!
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July 2023 by Andy Russo
Best of the best! A throwback to the days people actually cared. Thanks guys!
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May 2023 by Matthew
Mike & crew are fantastic. Spent ~$1140 to have the valve body of my transmission replaced with Nissan parts. Mike listened to my ideas and did his own research. Found that the trans was 'probably' not 'bound'. There was a Nissan Technical Bulletin regarding my CVT. He never guaranteed the work, as it was a gamble. It DID work, the car is on the road.Mike listened. His techs did amazing work. I was kept up to date on the whole process. Busy shop because they are the ones to have work done. There is a reason they have been in business for 43 years.Service: Transmission repair
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April 2023 by James G.
These guys are HONEST, and there's nothing more valuable than an honest mechanic. If you've come to yelp in search of an reliable shop, you've found it. Prices are fair too.
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March 2023 by Sharon Parker-Local Luxury Realtor
These guys were really nice and fit me in at the last minute. Service was quick and they kept me updated on the progress.
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January 2023 by Ahole I.
I've used Precision Auto for over 30 years now for my Saabs and now my Volvo's. When you take you car or even if you call, you get the same awesome person every time and his name is Mike. He's the owner and the glue that makes this place run like a clock. If you own a Volvo XC70 you need to bring your car here because there is a very good chance that you don't even know that your coil springs that supports the car in front and rear of the car are cracked and broken at the very bottom where they sit in the Strut Housing! This is the second Volvo that this has happened to and I've been on the forums and it appears this is a very common problem and your car won't pass inspection if they're broke. So if you own one, do yourself a favor and call me and get these fixed before you get caught off guard! Mike and the Team at Precision ordered me 4 new springs for the front and rear and installed them in very short time yesterday (01.27.23) and the car actually drives like a brand new car! The bump noise and feel is completely different and I'm extremely satisfied yet again. As easy as some things are to fix on the car, it's just satisfying when you take your vehicle into Precision for one thing and they told me that I had two corner running lights out and the fixed them for me! Now this is an honest company that truly takes care of their customers new or old. Give them a call you won't be disappointed!
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December 2022 by Charles Y
They always perform miracles at an affordable price!! (Plus the friendliest owners and service, and no, I'm not related to them)
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September 2022 by Robert Patten
Owners Matt and Brian are top notch guys with a team that gets it done right for reasonable rates. If you have a European car, you can trust these people to be honest and fair with you.Services: Brakes
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August 2022 by Calvin Smith
These guys are great! It's always a crapshoot when you move to a new town and go in search of a mechanic. I won the lottery with Precision Auto Service! Fair, honest and communicative ~ what more can you ask for in a mechanic. I feel confident my beloved 2007 Tundra is in good hands with Mike & the team.Services: General repairs & maintenance
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July 2022 by Alie
Going to an auto repair shop out of your comfort zone as a woman alone can always be a little intimidating. I’m used to going to a family one back in my hometown and read reviews before choosing one here in Portsmouth. Of course, precision caught my eye immediately. They were booked for the week but still managed to fit me in their busy schedule to look at and diagnose my old beater car. With a quick phone call or two my car was in and out. No BS. No trying to sell you on other repairs, but only letting you know what is wrong. Quick and right to the point. Professional as can be! As I expected, the news was not great but the guys here made sure to steer me in the best direction possible (my transmission went on a 2008 with 140,000 on the ole’ gal. Wear and tear to the high heavens). I’ll soon be a proud owner of my first brand (NEW!) car, and will be taking it here in my new hometown from here on out for routine maintenance and anything else needed! I cannot stress enough how great these guys are! Precision all the way!
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January 2022 by Mark Townsend
I've brought several cara here for service and a good experience each time. They been in business a long time and understand customer service that keeps customers cominv back.When friends ask me where to go, Precision is at the top of my recommendations.
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October 2021 by Marty Pihl
Great service. Quality work at a fair price
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October 2021 by Brianna Ouellette
I found Precision Auto a few years ago and can honestly say I will never bring our family's cars anywhere else. They are extremely busy but you will not find a more honest, thorough and professional dealership. They are the auto Gods!Services: Oil change
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September 2021 by Peter Mellen
These guys are incredibly friendly and competent. Stopped by with a tire issue late in the day and they fixed it on the spot at no charge. Absolutely my first choice when I’m in the area for anything car related.
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September 2021 by Emma Dolan
I highly recommend Precision Auto! As a young woman I am the *most* skeptical of auto repair places, but I can say that the guys at Precision take time to listen to my car issues, explain what's wrong and how they will fix it, and are honest about when my car will be ready. It is such a relief to know when I am having a car problem I can take it to a place where I won't be taken advantage of. Thanks guys!Service: Brakes
