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August 2025 by Kevin Figgatt
Good people! I called about a part for a Nissan maxima and they didn't have it, but went out of their way to look it up and give me the phone number for a yard in PA that has it! Thank you!
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July 2025 by epan kratz
really helpful, thanks
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May 2025 by jose mejia
I’ve been dealing for almost 3 years now I’m trying to get my refund for a bad transmission they sold and the owner. I think Scotty is hard to reach. Never return phone calls or money very disappointed with the service. The customer service is awful. Would not recommend zero out of zero.
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May 2025 by Cole Garland
Excellent guys to deal with. Had the parts I needed, At great prices.
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April 2025 by Ian Newhall
Recently bought a rear subframe for my vehicle. The one thing that stood out to me the most is when I called to ask on the progress, I was told the subframe that they had pulled wasn't good enough to sell and they had to pull another one. I appreciated that as I work in the auto industry and understand Subaru rear subframes are hard to find in decent condition.. mostly rust issues! The one I received was in great condition. My car rides just as good as it did before!! Huge shoutout to everyone! Oh, and they're all super friendly too!!
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February 2025 by Michael Frost
Great company to work with! I went thru a 3rd party that uses American Used Auto Parts to tow my vehicle away. There was mixup on the date and time of my pickup (not American Used Auto Parts fault). When Scott (the owner) discovered the mixup, he personally called me to make arrangements for the pickup and he personally drove the tow truck and picked up my vehicle. He apologised for the mixup even though it was not his fault. Awesome service! Thank you Scott for making this experience a positive one and will go thru you instead of that 3rd party for my future towing.
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February 2025 by Steven
If you want to hear all about there issues, and listen to them blame blame blame others for there lack of professionalism and take absolutely no responsibility what’s so ever. Well then you came to the right place….. it’s sad to say the least. Although they clearly find it funny. Also clear that they could care less about you, your situation, your time or there own reviews… good luck if you go here, be sure to be prepared for some kind of disappointment I mean read the reviews.
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December 2024 by Frank G
They're not good at keeping their appointments or notifying the customer of a time or date change. Nor are they good at returning phone calls.
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November 2024 by Ysanne Hollenbeck
Great family owned place to get your vehicle worked on. Very nice and dependable. Excellent work.
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August 2024 by Karen Racicot
They are lovers liars punks and thief's they stole 20 000 dollars worth of vehicles from my friends property over in maine they took the vehicles without having no tittles no keys or prior registrations they even cut a one inch cable to enter the property the police would not arrest the punk my friend said he thinks Scott got out the lip Baum and knee pads he has police reports he will show anyone that wants to see them they should have been arrested many Rochester police said so but they weren't the ones handling the case go else where if you are smart
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May 2024 by mark johnson
Give em a try. You'll find they are helpful and convenient and priced right
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April 2024 by Sonny Pankovic
Highly recommended
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March 2023 by Beth Bow
Service was amazing . I would recommend them to all my friends and family . 5 star place .
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December 2022 by S C.
Asked for four 5 x 100 bolt pattern used wheels, was handed four wheels, brought them to local garage for tire mounting. Turned out that 3 of the wheels had the wrong bolt pattern (5 x 114). Don't know how they can fail to measure the bolt pattern before sending a customer off with the wheels, but I guess I have to double-check every damn thing myself these days, because nobody can be trusted any more...
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October 2022 by Christopher Philbrick
I love this place, I work here.I couldn't imagine working anywhere else.
