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February 2024 by David Morgan
I was in for an inspection. During that time, I witnessed the person tell a customer that there was no such thing as 5w20 standard motor oil, then tell an old woman that her tie rod caused her new brakes to wear out in a month. The 5w20 I know is just wrong. I'm having a tough time figuring how a tie rod is making brakes that were a month old to fail. Just doesn't add up. My car is quite new and passed inspection but I think I'll take it elsewhere next time.
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February 2024 by Kelly Parker
I went to Midas yesterday to get my oil changed, and my tires rotated. I am a Travel Nurse and therefore keep up with the maintenance of my car to ensure my safety and the safety of others around me. About halfway through the oil change, the front desk person came in and told me that the tread on my tires was “terrible and I needed new tires.“ My car is less than nine months old with 18,000 miles on it. I did not need new tires. I was very insulted at the fact that he thought I wouldn’t know whether or not I need tires. Not sure if this is because I am a female or he just thought I was stupid but at this point I just wanted to get out of there. You have had my oil changed and my tires rotated. However, I would never go back to a place that made me feel like a complete idiot for any reason.
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February 2024 by Stephen Jablonski
Been going here since I had my first car never any problems.
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February 2024 by Jonathan
$48 for inspection, service was quick but my car smelled of cigarettes for the rest of the day and my steering wheel upholstery was damaged.
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January 2024 by Luke Alexander
I like certain things about this place. They get you right in, they show you photos of what's broken and in need of repair. But the prices. My girlfriend and I took her car in there and they replaced the back brakes for her. Job was fine, just pricey. They told her she needed new front struts because one of the springs was broken. Their quote? 980 bucks. So I said, hey, if we bring our own struts could you put them in, dude said no, because he couldn't warranty them. Fair enough. What if we brought you the same struts you were going to order here at Midas? Well that question couldn't be answered. The struts they were gonna order were Monroe, 336 dollars a side. The same struts are on rock auto for 54 bucks a side. Can I ask why someone in this company feels the need to try to swindle people like that!? It's not like she's Nicki Minaj bringing in a Bentley, she drives a Hyundai. So why try to take advantage of regular people by asking 6x the price for one strut?
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January 2024 by david hayes
Friendly and efficient.Next visit was good too.
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December 2023 by Rose
When in for an oil change, that was a free gift from the district manager to get me to come back to have my service done at Midas, which is all well and good they did not check out anything else they simply did an oil change, I know I had a bad ball joint that I was expecting them to tell me about, but they didn’t check it which I feel would’ve been a good Part of service to get me to come back. I attempted to change my oil today in my driveway due to bad gas contamination and I’m unable to get the oil pan bolt out they overtorqued it, possibly disconnected the not welded to the inside of the pan. If this is the type of service that I’m going to receive I will pass.
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December 2023 by Martin M.
Went in for a simple oil change the district manager gave me for free to get me coming back for service. They didn't do any other inspection to let me know if any other issues that I had, which I would've expected that as a courtesy lower ball joint was bad and I knew it didn't tell me. So today I accidentally put bad fuel in my PICKUP and attempting to change the oil in my driveway to get it so I don't ruin the engine with potential gas contamination in the oil and I can't get the oil plug out because they overtorqed it, probably stripped it out in the pan. If this is the service they want me to come back for I will gladly pass.
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December 2023 by Paula Sue
I am so grateful for the outcome of my visit. Chris stepped in and I am very hopeful. I will be bringing my car back in for a follow up to check the status. I will continue to do business with Midas for future maintenance and service needs because of Chris and his positive outlook and willingness to try. Thank you Chris and thank you Dan for reaching out to me.
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November 2023 by Melanie Cameron
Went in because I lost my power steering. After looking at the car they said I also needed a new belt and said it would be a couple hours repair. I went to pick up the car and noticed a puddle under my car. Whole entire car was soaked with fluid everywhere. Power steering fluid, coolant, oil. I brought the car back and they got back to me days later and said I blew a head due to the belt they recommended putting on not being put on correctly. Finally got the car back over a week later and it's still leaking oil everywhere. Very unprofessional. Definitely DO NOT RECOMMEND.
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October 2023 by S M
These guys are great! They took the extra time to check everything. Pleasant experience and I enjoyed the fact that the customers that came in knew them and they joked with them.
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August 2023 by Andre O.
Just left here I needed summer tires put on my car I went here and the guy Chris was nice told me to come back tomorrow which is today 8/25/23 dropped off car with expectations once speaking to Midas my tire install was 120.00 because I was quoted 29.99 a tire dove Rhonda for four tires is 119.99 Walmart same when I arrived back he told me it was 188 and some change because I had low pro tires I explained that was not accurate and because tire size isn't a difference any where. Anyways I confronted this thief and he brought it down to 163.00 which is still ridiculous just want people to be aware this place is a scam and I will put them on blast and go above him. Also left my bald old tires in my car the rip off price didn't include tire disposal
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August 2023 by Robin Baker
You can't ask for better service at Midas in Rochester, NH. Getting an appointment at a convenient time is always granted and the work is done with quality and efficiency. I've gone there for years and I highly recommend Midas for your auto's maintenance.
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July 2023 by Beth Perko
Been using this location for years and have never been disappointed, very friendly and thorough explanation of issues with my vehicle, always able to get an appointment at my convenience within a day or two, thorough diagnostic review done and quote up front, always very happy with the service!
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July 2023 by Faith Brown
Dan and Chris are wonderful! I came in to have rattling looked at and they helped me find out the problem, recommended a solution and one that won't completely drain my wallet. They also researched prior work I had done in case the issue was related. I highly recommend Dan, Chris and the Rochester, NH Midas!
