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November 2023 by ashley murgatroy
Home away from home. Love SUN TAN CITY
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July 2023 by Keri Phipps
Im very impressed with the Rochester, NH location. My family and I recently moved up this way from the Seacoast and I was pleasantly surprised by how CLEAN the salon is!! ?? keep up the great work!
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April 2023 by Lori Herzog
Great environment. Always friendly employees
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February 2023 by Jenine Badger
The staff is super friendly and helpful and the beds are always clean.
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October 2021 by Megan & Brendan
So I go there and I cancel in persosn I till get charged so now my bank account is negative because I am sick and I cannot go into Sun tan City I call them and I'm like I thought I was canceled they tell me that they cannot cancel or freeze because it was a 12-month term why can't you just pay for tanning and get rid of it whenever you want that's the most ridiculous thing I ever heard of if I'm paying $62 a month and I can't afford it why do they keep charging you this is outstanding at this response they can't cancel my membership like completely crazy I'm so sorry I have cancer and can't go tanning anymore & the customer service over the phone not with the store was so rude and unhelpful period!!Service: Tanning
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October 2021 by Marcia Quinn
Love uy. Staff very helpful. Product great!
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September 2021 by Angela C
So I canceled out my membership at the beginning of this month. They still charged me for the month put me I'm the negative in my account. I called them to ask why the lady told me because I canceled after my pay period started. Which I don't believe was correct. So now I have a charge of $25 returned check fee 3 weeks later and they put me in the negative again. You people need to stop taking money out of my account I am calling my bank to make sure you can not take any money out of my account again. This is absolutely ridiculous this is not how you treat a customer.Service: Tanning
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August 2021 by Susy Wilmot
My Daughters went to this location for tanning. The girls who work the desk were rude and snobby to them as soon as they walked in. We’re not professional at all when asked questions about the spray tan machine. Didn’t talk to them about how to use it being first time spray tanners. Offered no products. Won’t be returning.Service: Tanning
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August 2021 by Barbara Davis
Usually a very good experience but whoever was working on Saturday 7/10/21 at 5pm was the RUDEST and most surly service person I have ever dealt with. Won’t be renewing.Service: Tanning
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August 2021 by Christina Brothers
Customer service was absolutely horrible. The employees were rude in person and over the phone. I will not be returning to this location ever again.Service: Tanning
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July 2021 by A C
So I canceled out my membership at the beginning of this month. They still charged me for the month put me I'm the negative in my account. I called them to ask why the lady told me because I canceled after my pay period started. Which I don't believe was correct. So now I have a charge of $25 returned check fee 3 weeks later and they put me in the negative again. You people need to stop taking money out of my account I am calling my bank to make sure you can not take any money out of my account again. This is absolutely ridiculous this is not how you treat a customer.Service: Tanning
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May 2021 by M Kristan
Have so many great products & staff is so friendly & helpful !
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February 2021 by Darcy Lynn
The hours on the website and their FB page show their open until 6 on Sunday’s. I showed up at 4:15 and called to check-in but no one answered the phone. I tried to go inside and all the lights are off. Why bother posting the hours if you’re just going to close when you want?
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December 2020 by Jodi Shea
The females working are almost always snooty and rude. I've been there hundreds of times and almost always have issues !
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November 2020 by Kassy T.
The staff now is great!! One of the girls was so helpful when I told her I was wanting to have a nice tan for an event. She remembered everything each time I came in and helped a lot.. because I forget :) there are negative reviews in the covid procedures but I am great they are allowed to be open and doing well. Where else are you going to go around here anyway?? I love coming in. Thank you girls!!!