U-Haul Moving & Storage of The Lilac City offers a wide range of services for local and long-distance moves, including truck rentals, trailers, cargo vans, and self-storage options. Customers appreciate the helpful and friendly staff, who go above and beyond to assist with reservations and equipment changes. The location is well-stocked with vehicles and moving supplies, making it a convenient choice for packing and storage needs. Even though storage prices can be higher, the 24-hour access adds to the convenience. Many customers express satisfaction with their experiences, highlighting the professionalism and patience of the staff, making the business a preferred option for moving solutions in the area.
Super easy! Chris went above and beyond to make the process simple for me and was extremely friendly! I had a minor issue with the lock and he fixed it extremely fast! The pickup and drop off process was simple and extremely efficient! I was like .. that's it?!?!
September 2025
The person working at the Rochester, U-Haul facility (sorry, I forgot his name, but he definitely deserves all the appreciation) was really friendly and guided me in choosing the suitable truck and U-Box service. I will recommend this location to my friends.
May 2025
Had a great experience with my rental The younger gentleman Chris who was working during the time of my rental was very professional and polite
