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January 2024 by Seth Eagle
If I could give them negative stars I would. I left this store in Rochester because they shamed me and made me feel like I wasn't deserving of common respect. Today, due to circumstances I ended up here to pick up a prescription that I was told verbally and electronically would be ready. And I must say, they treated me worse today than before. I've watched them treat multiple customers with no respect, and to be honest they are running around like chickens with their heads off with no real focus on customer care. It's just sad that a giant like Walgreens has to have an operation in a small New England community that sees no value in treating people as part of a community. Leaving disgusted and will never return.
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January 2024 by Brittney Dugan
Worst place I’ve ever worked at but really good place to get things.
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October 2023 by Brendan Williams
Unbelievably bad experience. Got there early for a COVID-19 vaccine shot, and yet, even a half-hour past the appointment time (!), the promised paperwork was nowhere in sight, disgruntled pharmacy customers were openly complaining, and you seemed more likely to get the virus than a shot against it. Had we not left, I fear we may have spent the remainder of our lives there.
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October 2023 by Ron S
Made an appointment for the covid booster on 9/18/23 for 9/21/23. Got a call 5 minutes before I was leaving to advise they didn’t have the shot in stock. Rescheduled for 9/27/23. Arrived at 1:05 for a 1:30 appt. Was checked in by 1:15pm. Proceeded to stand around for 70 minutes with no communication and finally had to leave to get my child at school. This will be my last trip to a Walgreens.
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September 2023 by barry condon
Bate and switch on shelf items. This seems to happen very often. Poor customer service.Update: If you shop there, just because an item has a price tag, it’s not that price. Interesting! I was told that all pricing is for “rewards cards “.
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August 2023 by Lori Herzog
Usually always have what I'm looking for but don't always consider a first pick store I'd go to unless I'm going to the pharmacy
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July 2023 by Samantha Lewis
Pretty sad when you go to pick up your script and there out..Do you guys not have people keeping track of your supply so you never run out????? Completely unprofessional
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June 2023 by Charlotte Stanley
Their pharmacy is not all th a t helpful with questions. They wouldnt help me with a new diabetes reader. They are extremely slow when you go inside to pick something up
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May 2023 by Matt Blair
After working here for 2 weeks I see why people don't last. And. If u get a job offer here don't pick thrud shift because there a guy name Carlos that a shift lead that let his power go to his head. Throwing his wait at who ever and not even relisting. What that person going thu then no one really helps at the secont of all. This is not a twns origazion no one works or want to help at the. Check out line
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April 2023 by Jennifer G.
I've had my last rotten experience with Walgreens. After giving all my info to the automated system, it puts me on hold to wait for a associate. Then it tells me my wait time is 6 min. If I'd like a call back touch 1, So I get the call back, and they don't know why I've called. Finally they tell me I can pick up my prescription in the morning. When I ask if they will have both medications,, he puts me on hold for a long time, and then says yes we have them both. Can't say I believe him, as having been through this exact process twice recently, and when I arrive they are missing one of the two. I'm done. i will call my doc on Monday and have them all moved to Rite-Aid.
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April 2023 by Nicole V.
in the past 6 months they always seem to be out of medications and I either have to wait day or one medication they were out of for weeks so I have to call around and find a different pharmacy to go to. would not recommend
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April 2023 by Danny Lynch
I called ahead to make sure they were in stock of the medication I use because there have been shortages. The pharmacist said yes. I go to pick up my prescription and another pharmacist tells me they are all out and won't be back in stock until the end of the week. Didn't even apologize.
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March 2023 by Canaan Harriman
The staff is friendly and helpful! Best walgreens Ive been into.
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March 2023 by Mariah Wolf
Women answering calls at the pharmacy are beyond rude and unhelpful. I hate when I have to call about my child’s prescriptions. They are the worst!
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March 2023 by Jordan Ziegra
Lauren in the pharmacy is ABSOLUTELY amazing!! She always goes above and beyond, is super professional, kind, and knowledgeable. I wish every single pharmacy had one of her!!
