AutoZone on S Broadway in Salem, NH is known for its friendly and helpful staff. Customers appreciate the excellent customer service, with employees like William, Luis, and Uriaye demonstrating a strong knowledge of auto parts and maintenance. William was very helpful in explaining different headlamp types and assisted with choosing the right one. Luis went above and beyond by helping a couple top off their power steering fluid at a much lower cost than a local competitor, showing honesty and kindness during a busy time. He also provided guidance on basic car maintenance. Uriaye helped a customer by not only selling them oil but also installing it in their car, making their day easier. The staff is praised for their willingness to assist, even with items not purchased at their store, such as wipers. Customers find the store to be a reliable place for auto parts and maintenance needs, with friendly personnel ready to help with advice and services. Overall, AutoZone Salem offers helpful service and quality support for car owners.
They always seem to have the parts I need when they didn’t have them they were able to order them in a timely manner
January 2024
Super helpful employee not only assisted me in finding the right wiper blades, but also installed them for me. He also informed me of a sale going on and several best practices for helping increase the lifespan of my wipers.
January 2024
Excellent customer service at this store. William was very knowledgable with the different headlamp types and very helpful for me deciding my purchase.
