AutoZone on S Broadway in Salem, NH is known for its friendly and helpful staff. Customers appreciate the excellent customer service, with employees like William, Luis, and Uriaye demonstrating a strong knowledge of auto parts and maintenance. William was very helpful in explaining different headlamp types and assisted with choosing the right one. Luis went above and beyond by helping a couple top off their power steering fluid at a much lower cost than a local competitor, showing honesty and kindness during a busy time. He also provided guidance on basic car maintenance. Uriaye helped a customer by not only selling them oil but also installing it in their car, making their day easier. The staff is praised for their willingness to assist, even with items not purchased at their store, such as wipers. Customers find the store to be a reliable place for auto parts and maintenance needs, with friendly personnel ready to help with advice and services. Overall, AutoZone Salem offers helpful service and quality support for car owners.
I was in the store not even 5 minutes. William one of the store technician help me with a windshield wiper and even installed it for me. Great and friendly customer service. Hopefully he is around when I come back.
February 2026
Great group of gentlemen! VERY helpful and informative. Awesome customer service would 100% recommend
September 2025
I had a great experience at this store replacing a battery. It was refreshing to go into a store where there was plenty of help with knowledgeable sales reps. The guy who helped me out was knowledgeable, helpful and had a nice attitude. Unfortunately, I didn’t get his name but on the receipt is ID said CSR 18. Thank... read full comment
