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February 2024 by Kevin Chambers
Clean and well stocked. Meat department is always clean and fresh also
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January 2024 by Dominic Nicolo SR.
I always find too many things to buy here
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December 2023 by Jocelyn Peralta
The guy in customer service is really unpleasant with a very bad attitude, as client all I se is someone who doesn't help people making people feel dissatisfied and in terms of mony making BJS lose a lot of it.
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December 2023 by Antonio Garbino
Where the food court I want dunkins I can walk down the st this bj is trash
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December 2023 by Tommy CBass
I bought $700 for a full set of tires. I scheduled them in advance. I showed up at my scheduled time and they tell me that I had been rescheduled to an hour and a half earlier! Nobody contacted me. I didn't know anything about a schedule change until I showed up for my appointment. They then told me they couldn't do it now. I had to stand my ground and demand that it gets done, before the mechanic stated, "Fine! It's my last day anyway." Then took my keys. I asked for a manager and she wouldn't come see me.
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October 2023 by Amine Benhamou
Opened a membership online and was directed to the front desk, the employee asked me if i needed a card for my wife, i clearly asked if it was free he said yes. My credit card showed a $20 additional transaction. In what world is that acceptable???!!! Same day, i purchased a mattress and box, i asked if i could return the box and was told yes, got home and took the box off the plastic. After installation, i realized it wasn't what i wanted, luckily i called because the box is also a final sale once taken out of the plastic. That store absolutely blows, stay away!
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August 2023 by Ms. Miranda
Shopping here is fine, what I don’t appreciate is strangers approaching me asking me to use MY member card because they “forgot” their membership card. Please post signs of card sharing I’m tired of strangers approaching me to use my card. I want to shop in peace and undisturbed because others forgot their supposed membership card! Happened twice at the gas station in Haverhill, and while shopping in store. Ridiculous
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June 2023 by Jean-Paul Liranzo
Was able to buy anything I wanted without paying tax so I saved alot of money.
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June 2023 by Joshua Moschetto
Friendly service and awesome prices compared to other stores.
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March 2023 by E DiNtale
Going shopping at BJ's simple easy, there's a lot of signs to tell you where things are which is great. But as soon you're done and you get to the register things get bad. It's 12:00 weekday and there is a line and there's only two registers open. Of course they have self-register but only up to 15 items. Anything over that you are going to wait. The people that work at the registers are slow which is great in a sense they're being careful what they are scanning. But I blame all this to management it seems like they're not taking initiative of seeing the lines getting bigger or make an effort to open another register. The people that work at the register are not in blame the reason why BJ's service at the register it's bad is because management is bad. During my shopping there was a lot of associates walking around the store and are you telling me that no one can use the register. Again customer service it's great in the beginning but when you get to the register it gets really bad. Management is in fault. Not the employees.
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March 2023 by Don Tucker
I like BJ but there Membership has gone way up and I don't go enough to justice the Price but I do go when I get a free trail Membership in the Mail
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March 2023 by Rach
Honest juice boxes and seltzers were hiked up another $2!! Some bulk items are cheaper at Market Basket and even Target than bjs. Not a good shopping experience this round.
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February 2023 by Yary
The front door lady named Irene is really rude and counts the double items deals as one. She counted always wrong and want the customers to go customer service desk for nothing. Is the second time she does that to me. I tried to explain her what the cashier said and she denied to even listen to me.
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December 2022 by Rob Caron
I stopped coming here years ago because the selection and prices weren't great. I came back to see if things had changed, but they have not. Nearly everything in this place can be found cheaper at market basket
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December 2022 by Brandor Encarnacion
the guys who are there never treat the customer well, they always make excuses for everything and never give good customer service, bad service.
