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October 2023 by Garry ovo
I do not understand the point of having this showroom and making appointments. We drove all the way from Boston, hoping to look at some lab grown diamonds. Most of the rings/products they have in the store are NOT diamonds. We mentioned that we're interested in a special design. The first thing we heard at the store was "We saw you're interested in this design. We don't have it in here, but you can find it online." I know how to use the website. I know. I don't need to drive all the way to get your help. It's not like we put the request a day before. Plus, we didn't even get a seat for the nearly hour-long appointment. They pretty much ruined the experience at every single level. Well done.
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July 2023 by Saul Moskowitz
Phenomenal experience! Bought an engagement ring and 2 wedding bands and both times the customer service was amazing. The quality of the rings is perfect and the turn around time is so fast! Couldn't recommend more highly!
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March 2023 by Alison Clarke
Just drove from Boston to pick up an item and the store is closed at 5 pm even though the mall is open and the the website hours show open until 8.
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December 2022 by Jay Crossman
I have bought several items including my wife's engagement ring and our wedding bands from Blue Nile. They are not the cheapest option but I am very happy with the quality. I've gone to the showroom in Salem NH twice and was assisted by Margaret. She is absolutely wonderful to deal with and she really knows her stuff when it comes to diamonds.I would definitely reccomend Blue Nile and encourage you to visit Margaret.
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November 2022 by Sushma Pougoti
Asa jewelry is the best to buy jewelry’s go and visit as there are very friendly and there give good prices
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May 2022 by Raina Searles
We worked with Kristine and she helped us find the perfect wedding bands. We also got my engagement ring cleaned onsite and picked up a ring cleaning kit.
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May 2022 by Irish Burnett
Very salesy Went in to ask a question about buying a wedding ring without stones to transfer stones from another ringTold yes that was a possibility and then promptly 2 salesmen spent 10 to 15 minutes showing us stones to finally answer the question that no they don't sell ring blanks for other stones you must buy blue Nile stones they could have said that 15 minutes early
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April 2022 by Cheryl Mullin
Staff are wonderful. My fiance purchased my engagement ring wich is absolutely gorgeous. We also purchased our wedding rings as well.
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February 2022 by Julie Roberts
Margaret and Molly were extremely helpful when my fiancé and I came in to look for our wedding bands. We ran into a problem with cost-but both Margaret and Molly went above and beyond to get it resolved and to work with us. Their kindness was more than we could expect or ask for. I can’t say enough great things about the two of them, and I would recommend Blue Nile and them in a heart beat for anyone looking for engagement rings or wedding rings. I can’t wait for our beautiful wedding rings to come in!
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January 2022 by Cameron
Terrific. Came in to the brick and mortar in Salem NH for a last minute Christmas engagement ring knowing nothing about jewelry. both Margaret and her apprentice are incredibly helpful and have a true passion for jewelry. Newbury street style and class with southern New Hampshire convenience and down to earth attitude. 10/10
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January 2022 by Ted McMichael
The people ar Blue Nile are very helpful and friendly. It makes shopping there easy and delightful. I would definitely recommend that you go there for quality jewelry at reasonable prices!
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January 2022 by Rick Ladd
Great customer service. Able to set appt, and we were taken care of at that time. Very nice jewelry.
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November 2021 by Cherilyn Drouin
I love my ring so they get a 3 however their customer service is a flat zero
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November 2021 by Cherilyn D.
I give them a 3 because I love my ring but as far as communication with the Salem NH facility.....they get a zero
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October 2021 by Deborah Marshall
We just bought a beautiful engagement ring. Hidden sapphires. Stunning! And very good customer service ??