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September 2023 by John Kahl
I was in trouble, with two iphone 13 promaxes and unable to make a simple call. One practically new, but security locked beyond civilian remedy and the other being ,my cell - badly damaged/no screen response, I visited two separate apple stores in different states that day the 2nd on the 1st floor of Rockingham Mall in Salem before wandering upstairs, totally defeated, into Cellaxs. The Man working greeted me promptly and politely, but weary of all cell affiliated businesses I wasn't sold yet. I had however made 8 calls before setting out that morning to local cell repair shops like Cellaxs in my hometown of Portsmouth, NH none had a 13promax screen handy so I was 24-48 hrs out the gate waiting for order/delivery. Not only the wait not being anm issue but the Cellaxs' Tech quoted me $100 cheaper than the lowest price of the 8 stores I had called that morning and explained why this phone specifically is through the roof $$ to replace the screen. I then made the best choice I had in weeks... I handed him my broken phone and bit the bullet on $ knowing it was def the best I was going to see and within a 1/2 hr of mall closing . He fixed the screen and unlocked the other phone in 15 min. The locked phone that the Apple stores had failed me earlier that dayOne: They couldn't unlock it, having over an hrs time.Two: Just couldn't even try that day "too busy."He then sold me a much needed case I had been browsing (for a nice discount due to the screen cost being so high) and set a new screen cover I had brought in my pocket, sat on and cracked but somehow he made it work and its still protecting my phone today, weeks later.I will take the trip to Salem Mall if I need any device help in the future!Thank You Very Much,John
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September 2023 by Jada Herring
Very good and quick service, Rico did an amazing job at fixing my phone, will forsure come back!! 10/10
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August 2023 by Meltem KB
These guys are fantastic. I went to fix my iPhone because it wouldn’t charge. They are super helpful and reliable. I would definetly back again. Thank you guys!
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August 2023 by Azzarra
Went to get the back of my phone fixed , got it fixed went back to get it they told me the lines appeared and that they didn’t cause the damage. They told me I had to pay for the damage if I was to let apple repair it , I went to apple the next day and told them the lines appeared after they gave me my phone and my flashlight wasn’t turning on, so they took my phone back fixed the flash got my phone back it was cracked on the front and had more lines, went to apple gave them the phone. Came back hours later they told me they couldn’t fix my phone due to the battery in my phone having holes in it. They also said my phone battery was smoking and expanding. The apple guy explain to the guy that happened and he said he didn’t cause damage once again. Then he offered to fix it again I said no I don’t trust you, he left the store didn’t pay for any damages HE caused and left. Then proceeded to tell me he’d give me the money to fix it , and lied and said he didn’t have the money and left the mall completely. DO NOT TRUST THEM WITH YOUR PHONE, they also overcharge. NOW I have to buy a brand new phone and my phone looks even worse from before. Don’t get your phone fixed by them if you want your phone to come back more broken then before.
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August 2023 by Jonathan Antonowitch
Bought a s-pen for my note 20 and it wouldn't connect. I went to return it a week later and the guy was "on vacation". Yeah right!!!
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June 2023 by Julian Malcolm
Expensive
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May 2023 by Naveen Manikandan Periasamy
Hard to reach by phone to check repair status and they don’t respond to voicemail either. They took almost a month to return my unrepaired water damaged iPhone although their initial estimate was 10 days.
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February 2023 by Danielle Oakes
Great place! Samsung screen in stock and repaired within an hour! Also had older samsung cases in stock ?
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February 2023 by Caleb Emerson
Guy was nice, fast and had great deals on phone cases and protectors
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February 2023 by TechCell Worcester
Recep very friendly and knowledgeable
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February 2023 by Jose Velazquez
Prices for the repair are reasonable. They replace a phone or tablet screen in 20 minutes. Same day repair. Friendly and knowledgeable of what they are doing. Have repaired a few phones and a tablet and have no problem whatsoever. I recommend them.
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February 2023 by Big Dog
Place is rip off I bought case 10.2 and gut it home and it was broken called up and he said no he can't chang it wow waste of money
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February 2023 by Ruddy Garcia
Very good and friendly service!?
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February 2023 by Molly Freilich
Overpriced and they don’t give you receipts or tell you that all sales are final. Despicable.
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February 2023 by Kellz Spherez
Friendly, knowledgeable staff.got all my issues fixed and the service is freaky fast!