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April 2023 by Jim DeMarco
RX order was not of quantity, nor price regularly paid for this RX for years. Pharmacist 1st indicated incorrect quantity was doctor order (it wasn't), then indicated price was because I didn't have insurance (I do), then suggested insurance maybe not reflected because early in year. Third month in isn't early AND I've already had another RX filled there this year as mentioned to her. Asked me to step to the side and wait while order was corrected and refund applied. When I asked how long I'd be waiting as I had already been delayed with this issue, her angry and huffy response was that there were a lot of people waiting as she stormed off. Customer service skills and attention to providing correct RX orders without offering too many excuses on why it was incorrect is strongly suggested. My wife and I will be moving our business from this location to another CVS location.
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April 2023 by Gregg Perry
I can't believe how bad this pharmacy is. Not only is the wait long (at least through the drive thru). Not only does only one drive thru window work, yet there is no signage until you get to the front (at which time you have to drive all around the building to get in line). But the pharmacy staff is HORENDOUS. I had one bad experience with rude, condescending pharmacy staff when I first moved here in May. Figured no big deal, can't be perfect everytime. Then I had numerous not-so-great experiences. Then today I had an even worse experience than my original one. I spent a half hour in line, including being told I had to drive around the store and get back in line because they messed up my prescription. Then I am met with a rude pharmacist named Becky who, when I questioned why she left for 5 minutes with my credit card, told me the credit card machine at the drive thru was down so she had to go to the front of the store and... get this... said I should be THANKING HER for fixing the mistake that THEY MADE.\\n\\nI have to still get my prescriptions here, but I will never be shopping at this store otherwise again.
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March 2023 by Google user
RX order was not of quantity, nor price regularly paid for this RX for years. Pharmacist 1st indicated incorrect quantity was doctor order (it wasn't), then indicated price was because I didn't have insurance (I do), then suggested insurance maybe not reflected because early in year. Third month in isn't early AND I've already had another RX filled there this year as mentioned to her. Asked me to step to the side and wait while order was corrected and refund applied. When I asked how long I'd be waiting as I had already been delayed with this issue, her angry and huffy response was that there were a lot of people waiting as she stormed off. Customer service skills and attention to providing correct RX orders without offering too many excuses on why it was incorrect is strongly suggested. My wife and I will be moving our business from this location to another CVS location.
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November 2022 by James Dube
Great Staff \\u0026 Service. Efficient and Fast.
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May 2022 by JOYCE Noel
Turned away a newly 18 year old (Junior in HS) with cough and fever for no ID or insurance... not sure what this ALL patients tested claim is exactly. Was informed he could get the vaccine however... what a joke... LIFE THREATENING PANDEMIC MY FOOT!!!! ???
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May 2022 by silkbakery bake goods
I tried to get covid test, after so many loop and jump that I did and questions, I get a new window said call to confirm, so I did, what I got is to hear the test result or learn about covid, when I ask for customer service, I got a girl that keep asking me what my info so she can look my info with thick accent that I don’t understand half of what she said. She tried to explain it to me but I really can’t understand what she said all I hear minute clinic. So I said sure! Transfer me there then. She did, I go back to the info about covid. This is so frustrating and useless of technology
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May 2019 by Allen B.
Always have to wait or have issues with CVS in general. Been waiting for days for a prescription for about a week and have had to deal with CVS and my health insurance because I had to get a Prior Authorization for the prescription of 20mg twice a day, but I couldn't get that, though a 40mg dose once a day was no issue. So there has been communication between myself, CVS, my health insurance, the pharmacy side of my health insurance, my doctors office, etc. just to get what the doctor had prescribed. The meds should have been ready minutes ago after a number of hours of CVS receiving the ok for the prescription as written, as this was a rush on all sides, but after driving over there, I was told that the pharmacist had to check it but it was almost ready. REALLY? This med is available in the same dose over the counter and I could just walk over there and buy it at a much higher price than the prescription. Had to sit down and wait; I waited a bit, and then the line was getting long and as with another person who had been sitting when I arrived, they make you go back into line. What the he** is the pharmacist going to check? As noted, the med is available off the shelf. Left CVS....just too much to deal with after a week of waiting.
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December 2018 by Alexandra C.
The cashier was a bit odd, but otherwise the store is okay. Everything I needed was in stock, there was no line to checkout, and there was plenty of open pakring. The lot is a little difficult to naviate and a tight sqeeze if there is more than one car trying to enter or exit. It's the only pharmacy/convenience store for awhile on 28 so I stop here semi-regularly for snacks and last minute necessities when in the area.
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September 2018 by Bret P.
This place is the best! Could the receipts get any longer. If you happen to be on 28 be sure to stop in and say hi to Doris this cashier is always on point. She is what makes this CVS better than the rest. I would also highly recommend there selection of beef jerky.
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October 2017 by Denicha N.
It's Sunday! It's a beautiful day and I stopped but to purchase a few items! The lady that checked me out Rebecca was extremely rude! If you don't like your job then quit! There is no need to be treat others poorly. Learn to greet people properly, smile and make people feel wanted. Your not giving s*** for free and your not working for free!