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October 2023 by Denis D.
This review is for the CVS Minute Clinic.Recently went there for a Travel Clinic consultation and vaccines.6-stars for the nurse we met.Sooooooo professional and attentive.0-star for the scheduling / appointmens... The system allows users to double-book a given timeslot! So, two people at 10:00, two people at 10:15, etc.... The nurse ends up finishing work at 8:00 instead of 6:00 to clear the backlogs!This is frustrating for everyone.... customers and employees.... This is not how a health clinic should run.Will I go back? Maybe.Good idea on paper --- cheaper alternative to seeing your PCP.But be prepared to wait a long long time......
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August 2023 by Kerry C.
Horrible customer service at the pharmacy counter. CVS must be getting desperate for help lately - all of the newer pharmacy help acts like they are doing you a favor by doing their Job. When you ask them a question - you can literally see the rage come over them in their facial expressions, body language and demeanor.
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October 2022 by DJ H
Great staff
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July 2021 by Lisa Carter
I love Arvin the pharmacist and all the techs and store staff. You really need to get rid of the new pharmacist Paul.
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January 2021 by M Twiz
Many pictures out of focus while earlier prints were great. Stay away from this location. They lost a large order for the customer in front of me, but his notification said they were ready to pickup
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August 2019 by Jon A.
The BEST in the area. Stay away from Dracut, MA. Without going into a long winded thing here which I guarantee none of you particularly care about, let me just state that this location makes up for the incompetence you may have experienced at other CVS pharmacies. Something as simple as transferring a script from one store to another proved to be just beyond the capability of the pharmacists in Dracut (Megan) and after driving all the way to another location, Mr. Patel in this Salem store understood immediately my circumstance, pressed the original store for information, got the problem fixed and expedited my order all while I was at the drive through window. I was nervous waiting for a new script to be finally transferred and filled would take 45 min. Mr. Patel took the kind of care of me this company advertises. Kudos.
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March 2018 by Laurie C.
I use this CVS for regular refills of medications for myself and my husband, as well as for the unplanned prescriptions here and there. We also pick up the necessary health & beauty items there when I have "Extra Bucks" to use and the item is on sale! I find the pharmacy staff to be very helpful, most often going out of their way to solve any issue that may come up. Overall, I am very pleased with this CVS, I hope this continues as in years past, we have had some pretty bad experiences with other CVS stores that steered us to other pharmacy brands. Fingers crossed.
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March 2018 by Chris G.
It's a CVS, how bad could it be. Well. Let me tell you They pretty much ruined Easter. The Reese's eggs they have out are from last Easter. Expiration date is in just a few months. The chocolate is too soft, it's discolored. Peanut butter is dried out. My friend jelli and I will never buy a Reese's egg here again. Get your stuff together CVS. Unreal.