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January 2024 by Ryan O'Toole
Don’t waste your time here just go to Haverhill location
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January 2024 by Garrett Piccirillo
Worst pharmacy on the planet. I don’t write reviews but this place warrants it. Use the other pharmacies. There are plenty around. The workers are rude, short with customers, and act like they are smarter than you. They never have what we need in stock, and don’t bother to tell you ahead of time because they want you to drive there so they can give you snarky service, telling you they can’t help you. Just an awful place on every level.
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December 2023 by Eddie Polcaro
If I asked them to make a horrible web site,exactly, what would they do different.I have never seen a worse site. Good luck if you want to order pictures.
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November 2023 by Paul Savard
Worst voice recognition software and menu of all drug stores. Spent over 3 minutes with useless menu choices and then waiting for someone to answer phone.
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October 2023 by Denis D.
This review is for the CVS Minute Clinic. Recently went there for a Travel Clinic consultation and vaccines. 6-stars for the nurse we met. Sooooooo professional and attentive. 0-star for the scheduling / appointmens... The system allows users to double-book a given timeslot! So, two people at 10:00, two people at 10:15, etc.... The nurse ends up finishing work at 8:00 instead of 6:00 to clear the backlogs! This is frustrating for everyone.... customers and employees.... This is not how a health clinic should run. Will I go back? Maybe. Good idea on paper --- cheaper alternative to seeing your PCP. But be prepared to wait a long long time......
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October 2023 by Nicholas Germano
Great experience! I was offered and familiarized with the Flu Shot Process and had an easy checkout experience! I think to make it EVEN better would have every store to be like this one!
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October 2023 by Tim “Blacky” Blackburn
Long lines at check out. Extremely high prices for staple goods and the pharmacy section of ALL CVS pharmacies throughout the country cannot keep up with medication prescriptions demands.
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September 2023 by Prison Mike
I was told by the automated system that I could puck up a med I need today. They told me 6:18 pick up...then when I went they said the couldn't fill it. Even though it met the time frame. This is a med I can't survive without. Then I got the rudest person on the world who got super combative when I tried to ask her about the discrepancy between what I was told and what they could do. They denied me the med..which I need daily. So now I have to walk 2 hrs there and 2 hours back to pick it up because they made a big mistake. Don't trust this place. The worker was super rude and misunderstood my concern as a personal attack that made no sense. Go to another pharmacy these people are clowns.
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September 2023 by J S
Worst customer service. Switched to the one in Windham. Much better than Hampstead street Salem location. Won’t be going back.
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August 2023 by Kerry C.
Horrible customer service at the pharmacy counter. CVS must be getting desperate for help lately - all of the newer pharmacy help acts like they are doing you a favor by doing their Job. When you ask them a question - you can literally see the rage come over them in their facial expressions, body language and demeanor.
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May 2023 by Christine Morrissey
I went to pick up my thyroid meds this past Sunday.. Drove to pick up window at 1:25. Pm. It was closed.. read the hours on the window says SUNDAY11-5:00 .. Im thinking we'll we're are they? Hmmm.. so I drive out front & park , go in.. As I get to the pharmacy the metal grate is slowly closing down . I'm still confused , I see a few workers back there& I ask "what's going on ? I'm here to pick up my meds". Also I was the only person in the whole store!! A female worker at pharmacy says" Closing for lunch break come back at 2 pm!! OMG I was shocked! I was actually at the drive up window before 1:30. & Just couldn't believe the poor & inconsiderate customer care! Terrible!
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April 2023 by Nancie DeMellia
Love this place!!!The pharmacy staff is amazing!!!Lisa is the best!!!
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March 2023 by Denise Gardner
I was very satisfied with the courtesy of the assistance from the associate that was there at the time. He was very courteous and helpful, patient and knowledgeableCVS Hempstead Rd, Salem, NH
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February 2023 by denise Noel
I was very satisfied with the courtesy of the assistance from the associate that was there at the time. He was very courteous and helpful, patient and knowledgeableCVS Hempstead Rd, Salem, NH
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January 2023 by Karen McCann
I have been in this store several times and the employees are the most helpful friendly people you could ever ask for! Including the store manager who is excellent. They are also very respectful to each other! You should be very proud!
