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November 2023 by Besen Saka
The store manager John whose name tag claims 10+ years of outstanding service, does not have acceptable behavior. There was nothing positively outstanding to his customer service while attending to me. Kept sighing each time I was to give him the requested information for my package then in the middle of attending to me he left without a word to attend to a different customer then came back again no word, no communication. If there was a different Fedex nearby I would have left immediately as this is no treatment any human being can tolerate. When it is such a simple thing to do to see humans as just humans and not by their race, ethnicity, outer looks, religion etc., some people like John choose to do the opposite. Hope you heal from whatever you have John because you have no right to treat anyone like you treated me! Also I hope you get treated the way you treated me, maybe you will understand…
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November 2023 by Ellen P.
I went into fed ex to return an item to Walmart The customer service representative John had a horrible attitude There were several steps that had to be done to return the item Right off the bat you could tell he hated his job and the customers I was unsure of of one of the steps Instead of offering to assist me he walked away and couldn't be bothered John should not be working with the public Hes rude and mean Find another fed ex store if you have to use fed ex I know I'll never use their services again I called the corporate office to file a complaint and the woman who answered the phone didn't have a clue what she was doing A horrible experience from the start to finish
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October 2023 by Wayne D.
This is the second bad experience I have had with FedEx. If I wanted to use the kiosk I would have done so but instead the employee seemed bothered to take my package. I'm so sorry I asked you to do your JOB!. I will NEVER use this store again and I hope they close. It's no wonder that Amazon doesn't use FedEx anymore if this is the way they treat there customers! I suggest that Apple also follows suit.
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March 2023 by Tommy Vee, Hypnotist Extraordinaire
Horrible service here. Do not use. Go to Staples. I had an issue with online orders and the store did not address or handle properly. Manager Patrick was less than pleasant.
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March 2023 by Yusuf S.
As today of march 9th 9:20aml was there printing and while l was doing it, The manager was very rood to his staff yelling at her put your head together this not a Ups store. It is Fedex... You don't do that next to costumer especially for a woman if you have any problem you talk to her in a room. Not nice!!!
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February 2023 by K M
Website, phone hours and store hours listed on door say they open at specified time and no one is here. 5 people standing outside frustrated as it's 1 hr past their open time.... Great way to run a business.
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January 2023 by Georges Harb
Unprofessional at all they don’t know how treat people.They don’t want to work even if still an hour to close.Never go there again.
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December 2022 by David Del Angel
I am a customer who spends millions of dollars with fedex for my company throughout the year, I have the account number to prove our cost. & You almost lost a valued customer over the rudeness I received by John he supposed manager. He was very rude unprofessional and hung up while I was talking. if this is how you treat customers maybe we should take our business elsewhere
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October 2022 by Anony D.
Randomly changes hours without updating website. Wasted time driving to the store to find out it's closed without reason.
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September 2022 by Santhosh G
Disappointed by the inaccurate store hours. This google page and the official website mentioned they are open on Saturday. We took 30 minutes trip to collect a package but found that they are closed. They need to show some respect to the customer.The second star is for the nice store they have.
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September 2022 by Scott awley
I have wasted so much time and gas with this location. Once again the store has changed their hours. Open Sunday/Closed Sunday. Open Saturday/Closed Saturday. Open at 8AM/Open at 10AM. Make up your GD mind. OR -- and this is just a thought -- hire staff.
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September 2022 by Sheela Cooper
Came to drop off pkg on Saturday when they were supposed to close at 2:30 yet at 1:40 they had a sign saying they were closed. Not happy for the drive and needed to ship out this pkg.
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September 2022 by Evan Jones
Theresa got a phone trade in package out for me with seconds to spare. That woman deserves a raise!
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September 2022 by Michelle Montemorra
All new staff. I'm not a fan of that. Hours keep dwindling more and more at FedEx Office.
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July 2022 by Saadman Islam
Went at 2:05 pm and the store was closed so don’t trust the listed open/close times.
