Mattress Firm South Broadway is dedicated to helping customers find their best sleep every night. The store’s staff, known as Sleep Experts®, are well-trained and knowledgeable, spending over 200 hours to provide personalized solutions that include mattresses, bedding, and essentials. Customers appreciate the friendly and helpful service, with staff members like Jason, Ryan, Joe, and Michael taking the time to listen, explain differences in mattress options, and assist in selecting the right bed within their budget. Many reviews highlight the absence of pushy sales tactics, with staff offering honest advice and follow-up support. The store offers a wide range of top brands such as Sealy®, Tempur-Pedic®, Sleepy’s, and Serta®, with a promise of great prices and excellent customer service. Customers also benefit from the Love Your Mattress Guarantee® and a 120 Night Sleep Trial®, ensuring satisfaction with their purchase. Overall, Mattress Firm South Broadway provides a positive shopping experience with quality products and attentive service.
I purchased a mattress and foundation last Monday, April 17. The service manager was extremely helpful, answering all my questions and giving me some pertinent choices and suggestions. I am very pleased with my selections, and most grateful to Caleb for his patience and expertise. I would not hesitate to recommend your... read full comment
June 2026
Rob at the Salem NH Mattress Firm did a wonderful job helping us pick out a full size mattress within our price limits. My son has back issues and Rob went into detail why he was suggesting the mattresses that would suit his needs. We were very happy with the customer service.
June 2026
Ryan immediately greeted me when I entered the store. He listened attentively to my needs and helped me find the right pillow. Ryan was very patient and spent time showing me several mattresses while also attending to other customers in the store. He is very knowledgeable and helpful.
