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April 2024 by Alex Daly
I got in and out of there quickly thanks to Scott Verrier
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April 2024 by #1 Boss
Gene and Evy are the best Mavis knew what they were doing putting them upfront they are very knowledgeable and made it easy for me to understand and they also have an amazing crew outback (Scott and Fredsen were the ones that helped me) I would be silly to go anywhere else
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April 2024 by Paul
Where to begin, these guys are total professionals. The only place within my radius that would take me in for an alignment. Best pricing by the way. A gentleman named Jean answered the phone, promptly introduced himself upon arrival and got me in and out in under an hour. This place is great. ?
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April 2024 by Jamie Welsh
Jean the guy in the front was awesome, he was friendly and informative! The mechanic in the back (Scott) was very discriptive about what needed to be done on my car! Overall my experience was incredible! I will definately coming soon!
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April 2024 by John Lotz
Great service
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April 2024 by David Moulton
Just wanted to say had good service 1st two times I been at Mavis. But 3rd time poor service and No one telling me anything about my car Service and over filled my Oil and I don't even know if they changed my oil filter? Now will go someone else that wants my business it's so hard to find good service these days!
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April 2024 by Mel & Tom
We have used this place three times. Twice for new tires on two different vehicles and once to do a patch on another vehicle’s tire. They have always been honest with their recommendations, saving us money and time. The staff is also super friendly-best customer service I’ve experienced in at least a few years.
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April 2024 by Stephanie Gregory
Always very helpful and a pleasure to deal with. Fixed many flat tires for me quickly and at a reasonable cost!
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April 2024 by amber routhier
Great service, super friendly, definitely recommend
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April 2024 by Adam Norman
These guys are saviors! We were 100 miles away from home with two flat tires. Mavis didn’t have the tires in stock so they drove to the car dealer in another town to pick them up and installed them right away! Best customer service I’ve ever experienced!
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March 2024 by John Doherty
Replaced 2 tires drove a mile down the road and my tire sensor light came on,went back and they said the batteries had died. So i Went to a different tire service center and they confirmed both sensors were damaged. Idk what's worse their work or genes customer service
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December 2023 by Crimor _
These guys are the best! Got my car in the with a spare tire and they put on a brand new tire and got me out of the in less than 30 minutes! I’m all the way in MA and I’d drive over there for service again!
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December 2023 by Sandy D.
WOW!....BUYER BEWARE OF MAVIS TIRE!This location used a "BAIT AND SWITCH" game on me, but luckily it failed. Went to Marvis Tire to get a quote on a specific Goodyear tire. The clerk gave me a detailed hand writing quote on a specific Goodyear tire and what the total cost would be.I made an appointment.Came back for my appointment 3 days later, at the Mavis location in Salem NH and a checked in with the girl at the front desk....My husband wanted to reiterate that what was on the computer screen was the same tire we would be getting. She confirmed yes verbally. He asked what exactly was in the extended warranty that we were buying for 59.96, and she just shrugged her shoulders.My husband then asked to see the tires they ordered in for us. She huffed and puffed went into the back. When my husband looked at the tire she brought out, he found out that the tire was "H" speed rated not a "V" rated tire, as the ones we got a quote on, and were being charged for. She said they order them and they just send "whatever". So, if this is true, I could be going back and forth for weeks, hoping the right tire would come in?????Then the clerk that my husband originally talked to came over. He was supposedly the manager. My husband said to him, not for nothing but the girl at the front desk is not very knowledgeable and seems to care less about your customers. He said "hold on....you have to meet us half way".Half way? We came here and got a detailed quote on the cost and on a specific tire. When we showed up for our appointment, you tried to install the wrong tires, never reordered them after receiving the wrong tires, or called us to let us know you received the wrong tires....Mavis Tire wasted our time letting us think we were coming to have the TIRES WE ORDERED put on our car, only to find out that the wrong tires were going to be installed on my vehicle for the same price of the better V speed rated tire I was quoted on! His solution after getting CAUGHT trying scam us to install a lower SPEED RATED "H" tire on my car for the same price as the better "V" rated tire was, "he could order more tires in". At that point I understood what kind of establishment this location of Marvis Tire is, got my keys back and left. Never to repeat the same experience!The people at Mavis SELL TIRES. That is what they specialize in. Yes, the wrong things sometime come in. That's when you fix the problem, call the customer and reschedule the appointment if needed. Not, let the customer come in anyway and throw any ole tire on their car. Luckily, in our case, we were paying attention and caught onto the their SCAM.At the end of the conversation when I said we were just going to go somewhere else the clerk that gave us the quote said, "oh ya, you can most definitely go somewhere else".....No "I'm so sorry I wasted your time" or "I will give you a courtesy discount for your trouble", no nothing. Just "OK go somewhere else".....This location used their "BAIT AND SWITCH" game on me, but luckily it failed.A good business is always gauged by its management. There is obviously NO management in the Salem store as a manager was never asked to intervene in our conversation. The lack of management shows by the way the front desk staff and employees act when there is a problem. Let's face it, there will be problems, but its how you deal with them that matters and holds on to customers. Who advises a customer to GO SOMERWHERE ELSE?????? Someone who couldn't care less about the business...that's who.Corporate needs to take a hard look at this location and from what I read from many others that have reviewed. My advice for anyone who is even thinking of going to the Salem location.....D O N ' T!!!Luckily for me I found another tire shop that ordered and received my tires within hours and I had them installed MUCH faster than the rip off Mavis Tire.....No wonder the Mavis parking lot in Salem is always empty.I ca
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December 2023 by Diego Guerrero
The staff in this location are best! When i arrived at my appointment unfortunately they did not have my tires but with no hesitation they took care of me and ordered them right away to the store. It’s always nice to do business with people who actually care about the customer & Iris did just that!
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December 2023 by Frank's Place
Hello everyone, this time I'm not at a restaurant lol. But all the driving I've been doing, well you guessed it, I needed to get some tires. I got the best deal here. I called several different places, but Mavis had the best deal. I even called Town Fair Tire and believe it or not, there prices were outrageous. This was three days before black Friday, ( Wednesday ). I ordered my tires on Wednesday and they were delivered on Black Friday. Although I really didn't get a discount due to that day, there prices were better than anyone else's. So come on down to Mavis. They have a professional staff and service technicians there. Friendly and able to answer any questions you might have. ??