Petco is a pet-focused store that offers a wide range of products and services to help care for pets. Located at 92 Cluff Crossing in Salem, the store provides brand-name pet nutrition, supplies for dogs, cats, birds, small pets, fish, and reptiles at competitive prices. Customers appreciate that Petco sells popular fresh foods like Ollie with many flavors and find the prices reasonable. The staff are generally friendly and helpful, with many reviews highlighting their kindness and willingness to assist, even on busy or holiday days. For example, employees have been praised for helping with pet adoption, assisting with new pet care, and resolving issues like reward points or store questions. Some customers note that the store can be a little disorganized, with staff sometimes stretched thin, but overall, the helpfulness of the employees makes up for it. The store also offers services such as full-service grooming, veterinarian care, vaccination clinics, and dog training classes aimed at providing the best care for pets. Customers can enjoy savings when shopping online for in-store pickup or repeat delivery. Overall, Petco is appreciated for its wide selection, reasonable prices, and dedicated customer service, making it a reliable place for pet owners to find what they need.
Excellent knowledgeable staff at this location. Appreciated that they took the time to understand our situation and answered all questions.
June 2024
Love that they sell my dog's favorite fresh food Ollie with many different flavors varieties! Price is reasonable too!! Staffs are always friendly and helpful. 5 star!
May 2024
Olivia and Taylor were so kind and helpful assisting us with our newly adopted cat! Even on a holiday weekend, they took time for us graciously
