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January 2024 by Fred L.
HIPPA violations in the pharmacy practically each time I am here. I use them because of a GoodRx price for a prescription but otherwise I have zero use for this place. The store is very oddly setup with tons of bare shelves. CVS is a much better option for me and the HIPPA issues are not as extensive.
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December 2023 by Karen McCann
I went to The Rite Aid website looking for a productThe website said Zero on hand. This happen before so I called the store and spoke to Lisa Who is just incredibIy helpful and friendly I hope Rite Aid is taking care of Lisa the way she is taken care of your customers. Lisa truly does go out of her way above and beyond. I have witnessed it with all the customers as well. Keep up the good work, your the best! God Bless
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December 2023 by Troy Sealy
The lady behind the counter clearly has an issue. I walked outside and noticed there was no trash so I walked back inside and asked if they had one. Loudly with an attitude the lady says no we don't but instead of throwing it on the ground can you put it in here. You could of just said yes here use this and not insinuate I was gonna throw it on the ground! Obviously I would of just done that if I was like that and not walked inside and asked.
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November 2023 by Adriana Bakhos
This has been the WORST experience I’ve ever had in my entire life. The Pharmacy staff are extremely RUDE. They couldn’t find a medicine for my mom and when I came back they found it and I guess that annoyed them, they treated me so badly. I spoke to the manager and he apologized but I’m never coming back and suggest nobody to go!!! They literally don’t treat you like a human being. If I could put down zero stars I would!!! Shame on these people!!!!!
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July 2023 by Sheri Sharkey
Love my Rite Aid store been going here for 25 years. Great service great products.
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May 2023 by Laraine Zappala
Very clean and neat and organized with the shelves full but not messy. The atmosphere was bright and new feeling. The pharmacy associate was friendly and knowledgeable as well as helpful.
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February 2023 by K&B EXPLORATIONS
I will rate it negative 10 stars to the maximum! Because we had a horrible service this evening in January 26, 2023 at approximately 1630 when we had to use the restroom so bad and we plan on going to shop in there anyways but with the horrible customer service at the cash register saying no restroom for public use? Are you fricken serious?! Fine no customers for you! Just because we are Asians? Seriously?! Yes the cashier was horrific disrespectful while we asked for a restroom because we had to and seriously thank god we didn’t have any bladder infection due to her horrific disrespect!!!Not again we will enter that rite aid pharmacy ever again even if we needed something right away we will go to the next one down couple blocks down since we went there and they were super respectful and guided us to the bathroom in no time wasted!
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January 2023 by Cindy Cleary
I have had nothing but fantastic service from this store! Lisa and her staff are professional, helpful and caring. This store has gone above and beyond for me today and other visits in the past. The pharmacist who has given me my vaccinations for years is so nice, patient, gentle and very informative. She is so pleasant for first thing in the morning! Well I will always head their for my needs!
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December 2022 by Joseph Piotrowski
clean store, friendly service.
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November 2022 by tom abbasciano
Whenever I walk in to Ritaid I am always greeted. The staff is always so pleasant i decided to move my prescriptions from Walgreens to Riteaid. I was never acknowledged once at Walgreens. Tra is the pharmacist at Riteaid and she has always done right by me - a really nice person.
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October 2022 by M D
The pharmacy team is caring, thorough and very helpful! I was without health insurance for 6 weeks. They instructed me how to get the lowest price I could for my prescription. By them helping me, I save $252.00. I appreciate all their hard work.Thank you Rite Aid Store#10273!!!
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September 2022 by Cheryl Doucette
Great store great staff great deals
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July 2022 by Tracey Renaud
Do NOT go here. Had a female emergency while in store, asked to use ladies room and they said no! Why? Other pharmacies have bathrooms available for their customers! From now on I will take my business elsewhere; Walgreens, CVS, Target all have pharmacies and facilities for their customers!
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June 2022 by Amanda Centeno
As a young adult who has needed the same medication for the last decade which consist of being a drink, I’ve become very taste specific. I formerly went to another major chain and always had massive issues with customer service. In the last 4 months I’ve switched to rite aid on south Broadway in salem NH and have always has a pleasant and wonderful experience with ALL staff. The moment I walk in the door I am ALWAYS greeted, and I am treated with such respect from all. More recently I had an issue with a manufacturer change of my medicine which was intolerable for me. I reached out to the pharmacist who asked me what the former NDC # was. At that moment I was out of luck, and had to go back to CVS for that one fill. CVS should when been the one to pull the script from rite aid but they are useless and the pharmacy manager helped me with this too! The Manager treated me with the upmost courtesy and stayed on top of trying to help me gain access to the couple of manufacture brands I could tolerate. Pharmacy Manager Edwin Ngaruiya needs to be praised on the amazing patient care he provides. I am entirely grateful to have my normal medicine back as my life truly depends on it, and having to drink 4-6oz of this med 2x a day is crucial to being tolerable and he understood this. At no point did I ever feel like a burden to him, or anyone on his team. I truly am grateful, and we will no longer go anywhere else. Edwin, from the bottom of my heart, Thank you! I can only hope someone higher up sees this and provides you the gratitude you are so deserving of. As a manager in healthcare myself, it means the world to me. If he is able to see this my current name is Amanda Centeno (google not updated) Thank you, Thank you, Thank you!!!!!
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May 2022 by Theresa Elder
Your store is wonderful - staff is always pleasant. Your survey is too ,too long
