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October 2023 by Sophia Ciccariello
do not recommend. as soon as i left my “gel” nail polish that i payed extra for started to chip off immediately. the nails also started to turn Matt after a few days which i thought was weird. also very over priced. and the prices change everytime you go, it feels like they charge you off what they think you can pay. definitely do not recommend.
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October 2023 by Petrane Pierre
They did a pretty good job. I did wait too long, but they were really busy. The nail tech who took care of me did a pretty good job. She was attentive to my request and executed it really fast and with professionalism.
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October 2023 by inda santana
Came in for a soak off of acrylic to do a gel manicure. Waited an hour to get seen. The tech proceeded to rip off my acrylics instead of soaking them off. Did not buff my natural nails and proceeded to cut my nails and the corners without asking the shape I wanted and asked me after he cut them. He filed my nails with no effort and painted my nails extremely close to the cuticles. Looks like a 5 year old did my nails. Never again. Horrible service.
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August 2023 by Sasha McBride
Find another nail salon. Not worth the money I paid. My nails immediately look like I've had them for weeks and I need a fill in! Not sure why they started polishing so far down the nail...
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August 2023 by Bee Gee
LIHUN killed it! Birthday nails with pearlChrome & a nice simple design! This glitter tooooo, chefs kiss!!Services: Nail art
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August 2023 by Maddie Owens
Came here to get my acrylic nails taken off for my college sport. Thought it would be a quick and easy process but they had me sitting and soaking for over an hour and 15 minutes. I was charged 50 dollers for something I could have done at home, and something that most of my teammates said they got done for free. When i gave her 60 dollers cash in 20s and asked for change back, she replied “no tip?” And took the $10 she had just given me out of my hand. Never coming back.
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July 2023 by Jana Lemonine
Kay is absolutely amazing! She runs this salon and always wants to make sure the customers are happy! If you have any problem she will be happy to help and rectify the situation! Not only that but she is amazing at nail designs too! If you are someone who is into designs definitely let them know that when you call in to be sure they put you with the right person!My last nails were the watermelons, then I did clouds one time and my Easter nails were so cute!! They were little Easter eggsss I usually always get dip! It’s the way to go!!Services: Nail designs
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July 2023 by Julie Drelick
Dip powder in a blue with blue chrome powder buffed over it and kept it slightly patriotic with the ⭐️!! They have so much fun stuff here for your nails! Stamp boards that they can use any color to stamp on a design, chrome paper that come in sooo many different colors, so many chrome powders, and soooo much more!!All the girls are so sweet they’re just very busy with constant customers all day long! It’s okay to speak up if the design doesn’t come out the way you wanted it, they don’t know you’re not happy if you don’t say it! Some of these reviews are making me so sad! I’ve been going here since 2019! And now all my girlfriends come here too! We love it here!Nails done by Kay!Services: Nail designs
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June 2023 by kayla
I recently had an incredible nail experience at Simply Nails. The service was exceptional, and the results were beyond impressive. The nail technicians were highly skilled and paid great attention to detail. They made my nails look absolutely fantastic, exceeding my expectations. I highly recommend Simply nails and spa.
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May 2023 by Angie venuti
I will not be coming here again for my nails. My friends reached out to me to get my nails done here at the mall and i was already skeptical especially when they had 3 out of 5 stars on google. when i got there i did not feel relaxed and the environment seemed very rushed. After waiting 30 minutes after my appointment time i finally sat down to get my nails done. When we started my dip nails they insisted i get my cuticles pushed back or the dip wouldn’t work so i agreed but they didn’t seem to tell me it would be an extra $10 charged to my already $55 nails. Tell me why almond shape and file is $5 but just getting my cuticles pushed back and cut was an extra $10? I will say they did explain why it was an extra charge when i asked but their answer was thats what they charge so i just paid and left. Everywhere else I have gone has included cuticle care as it is suppose to be part of a “manicure”. I do not get my nails done often and when I do it is a treat so I expect to get the full experience and not get ripped off just because i am a teenager. To add to all of this my nails were uneven they never even did a side by side comparison to make sure each nail were the same length, unbelievable. Getting your nails done is a luxury but I guess this is what i get for getting them done at the mall. lastly, i only got 1 layer of dip, yup you heard me ONE layer. You can barely even see the color. I was totally ripped off, what was i even paying for because it definitely was not the product. you can see completely through my nails and it does not even look like they were dipped. this was my last straw after i paid $65 for this set of nails just to look the same as if I did them at home. everywhere else i go does at LEAST 2-3 dips to get the perfect color and i got 1. Will not be going back here. I hate to give a bad review but this was just not worth it for me and people should know before coming here. The staff was nice and friendly but the service was meh.Service: Dip powder
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May 2023 by Tatyana Sanchez
Horrible place. Chuky argued with my sister because her nails were terrible and mine were amazing (had a girl nail tech). He got into a fight with another lady as we arrived because he didn't fill in the color. He argued with us as we were trying to COMMUNICATE AND TALK WITH him and he threatened to call the police bc my sister refused to get her nails redone by him and wanted a refund for her nails onky. He was very demanding and disrespectful. They said on the phone if we go back there will be no issues and we will receive the refund... nkt the case.. he wouldn't let the other nail techs talk... he immediately threatened to call the cops so he could make us leave and not to complain. I'm going above and beyond and will be posting this on all Salem Facebook pages and on social media because this is not okay... do not go hereService: Acrylic nails
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May 2023 by Indiana Sanchez
Horrible place to get nails at. Had Chunky argue with a customer beforehand.. should’ve been my first red flag. He did a horrible job shaping & painting. He put on so much acrylic it was so thick. After paying I thought to myself why would I pay for such a horrible job 65$!! I called and requested a refund which the lady said sure. When i went back in to get a refund they refused to give me it and threatened to call the police after I refused to let him touch my nails
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April 2023 by Yinette Ashby
I showed them what I wanted and they did it correctly/to my liking!Service: Acrylic nails
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March 2023 by Jameson
It was a good pedicure but halfway through the pedicure the nail lady began to chew my toes I personally had never had this happen to me but I liked it I’m kind of a feet freak lolService: Pedicure
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December 2022 by Lauren
I always come to this salon. Jessica and Chucky are the best for dip and pedicures with Tamara are always good. So why the 2-star review?I had my nails done on Thursday night (they removed my grown out dip manicure from before Thanksgiving that was still great other than growth). The woman I had started with dip which was thin, was confused about how to do sparkles at the tip and then applied gel - not what I had asked for, but I know it can be done. Well, by Saturday evening (Christmas Eve) they started to peel and my nails started breaking - by Christmas night the gel layer completely peeled from 5 of my fingers, 3 nails were broken, and dip was lifting on 2 more. I went in today a little after the mall opened to have them fixed. That’s when John told me that I’d have to pay. I told him that the application was wrong and I’ve never had this issue with my nails like this before. He rudely walked me over to their policy that said they would fix manicures in 5 business days, to which I responded that this is the 5th day and technically the 4th business day because they were not open on Christmas. He was rude and basically said I could pay $20 to have it fixed and told me that everyone needs to make money and it costs him money to drive to work from Manchester to do my nails… what?! Now, mind you I paid $60 not even a week ago to have my nails done. I ended up getting them fixed because the alternative was go to another salon to have them removed and pay for new dip which would be more time and money. I am astounded by how rude and unprofessional John is. As I mentioned before, this is the salon that I go to regularly but the other nail techs do such a great job that regularly means 5-6 weeks. I cannot return to a salon that would treat any customer, never mind a regular customer (that tips 25%+) this unprofessionally.Services: Pedicure