-
March 2024 by Tibizay Alvarez
I wanted to express my heartfelt gratitude to the staff at the Post Office, especially Josh, for their exceptional assistance. Their dedication and professionalism made my experience seamless and stress-free. Josh went above and beyond to ensure that my needs were met promptly and efficiently. I truly appreciate their commitment to excellent customer service and commend them for their outstanding efforts. Thank you, Post Office staff, for your invaluable assistance!
-
October 2023 by W M
Easy in and out, great people to assist your needs
-
October 2023 by Karen McCann
I have lived in Salem Since 1985 And have always been completely satisfied with the service. You will not find a more capable friendly desk than the Salem P.O.! They really are ? great! Keep up the good work!Sincerely, Karen McCann
-
October 2023 by Dylan A
Always one person working. Always stuck in a long line. You guys make enough money , put more people on shift
-
June 2023 by Emily Hall
Staff has always been super helpful whenever I go in to ship something. Super patient!
-
February 2023 by Allen B.
Avoid! I've gone a number of times recently and the line is too long to wait. This morning, shortly after opening, 2/27/23, I only had a package that required to be scanned and obtain a receipt for, takes 30seconds, and the line was too long. I went outside and spent about 15 mins pumping up my tire of my car, went back in, and there were only about 4 people in line, but some had packages which probalby had to be weighted, labels created, etc. So I left - and won't be able to mail my package for about another 3 days due to snow/weather coming in. Granted, I could use their package drop off, but the value of the package was quite high and had insurance, and the insurance is only good IF it is scanned in and valid...and it is too chancy to lose thousands of dollars because it didn't get scanned and put into the system and therefore wouldn't have any insurance coverage. :-(Get some help there. One person cannot handle to front desk if there are lots of people. Like living in a 3rd world country now....
-
January 2023 by D L
If you want to witness mindblowingly poor work ethic - take a trip to this post office. Yikes.
-
December 2022 by Bravo S.
Less than zero all around, my crack head mailman loves to leave boxes out in the rain in the middle of the driveway. We will go days without receiving any mail and then we will get our neighbors mail. Customer service inside the post office is horrific except for one guy i wish I could remember his name to exclude him from the rest of the incompetent lazy Salem Post Office hacks. Just another failed Government Agency. I send everything UPS they have professional trained delivery people.
-
August 2022 by Torsten “Toast” Diesel
Came there early to do a passport renewal, walked in and got it done right away. Nothing to complain about!
-
July 2022 by Christine Schaffer
Plenty of P.O. Boxes, easy parking & friendly staff.
-
January 2022 by Matt
Literally the worst. Had a passport appointment at 9am where they were supposed to take a picture for us. They called us at 8am and told us their camera didn't work. We rushed to go have the picture taken - successfully- but were now 15 minutes late. Alas, they tell us we now need to reschedule the appointment with our toddler where we both need to be present to have it done.Bloated bureaucracy where they couldn't care any less about customer service. Clearly this is their fault but don't care to make it right. One of the only times you actually need to deal with the federal government and it's exactly what you would expect -- Garbage.Orly I think was the name of the person who was making the issue. He's the worst.
-
January 2022 by Matt B.
Literally the worst. Had a passport appointment at 9am where they were supposed to take a picture for us. They called us at 8am and told us their camera didn't work. We rushed to go have the picture taken - successfully- but were now 15 minutes late. Alas, they tell us we now need to reschedule the appointment with our toddler where we both need to be present to have it done. Bloated bureaucracy where they couldn't care any less about customer service. Clearly this is their fault but don't care to make it right. One of the only times you actually need to deal with the federal government and it's exactly what you would expect -- Garbage. Orly I think was the name of the person who was making the issue. He's the worst.
-
September 2021 by James Chandler
My experience with this Post Office at 51 S Broadway, Salem NH was excellent. It took 2 tries on the phone to find out about fingerprint services but the woman who answered the phone was knowledgeable and courteous. When I drove an hour to get my fingerprints taken I waited about 5 minutes while the gentleman finished a previous application. He asked me to please step back because he was working with private information. Very respectfully and I like that because I want him to be sensitive about my private information if someone else approaches while I’m gone.The staff at the counter were also very professional and courteous. Excellent job everyone!
-
May 2021 by David Parker
I had a question regarding a priority mail overnight package that I was supposed to receive today.I called and spoke with Gary the postmaster. He was extremely helpful and went out of his way above and beyond to help me out.Gary is a rockstar as far as I’m concerned thank you bro!!
-
March 2021 by Lily Perez
The spanish guy with black hair is the nicest guy I ever met that works in US Post Office. Make everyone act this nice please, thank you.
