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“Writing a positive review for Kate! She’s awesome and makes the VS experience feel custom. She’s helped me a few times before and she’s always forward about going above and beyond. She’s a gem and it’s really hard to find this in customer service anymore. I almost walked out empty handed, instead she helped me find exactly what I was looking for and I even added a spray by the cashier. Happy customer! Thanks, Kate!”
“My go-to spot. Staff is always friendly and always willing to help. They keep up with all the latest fashions. Keep a eye out for those sales!!! super worth the price.”
“10/10 the store is very neat and the customer service was amazing! the young man working there was very friendly and jumped right in to tell us about the sales and the new items.”
“I had a great experience shopping at this Macy’s. Jimmy was extremely helpful on the floor and was happy to assist me in finding exactly what I was looking for. He was attentive without being pushy, which made the experience very comfortable.
I especially want to highlight JC, who truly went above and beyond. His knowledge of the products was outstanding — not only within his department, but across the entire floor. He clearly understands the merchandise and took the time to explain options in a way that was easy to understand and genuinely helpful. His recommendations were thoughtful, well-informed, and tailored to what I was looking for rather than just trying to make a sale. JC’s professionalism, expertise, and approachability made the experience exceptional.
Customer service like this is what makes people want to come back. Huge thanks to both Jimmy and JC for such a positive shopping experience.”
“Came to the Salem NH store. I’m from Massachusetts but I decided to travel. I love this store!!! Brianna F. Helped me so much. She looked into a different sized dress for me and traveled around the store to assist me for that dress. Also she helped me pick out what would look best on me. She’s a very pleasant young woman. I couldn’t have been happier with my experience. (Although I spent too much lol)”
“My favorite store is J Jill & this is my favorite J Jill. The staff is excellent & they make it worth the hour drive for me. I shop here 3-4 times a year.”
“My experience at this particular store (Nashua, NH) has always been positive. Whether it’s picking up on-line orders or processing a return, the employees are efficient, helpful, and pleasant.”
“I went here primarily to return something I bought from Amazon. But also purchased a few items while I was there. I received $10.00 Kohl's cash and 20% off towards my next purchase.”
“Huge shout‑out to Torrance and Charlie!
What an incredible team — they had the entire floor covered with confidence, professionalism, and genuine representation of your brand. Checkout was seamless, the packaging was done beautifully and effortlessly, and the whole experience felt easy from start to finish.
They were both extremely informative, thought outside the box, and demonstrated impressive product knowledge. They truly embody what great service looks like and represent your brand exceptionally well.
Thank you for such a great experience!”
“I had an amazing time at this store. I usually don’t talk much while I’m shopping but Whitney asked me if I needed help picking out some dresses and she did an amazing job. I wish I could remember all the names (I’m really bad at that) but the girls working on 9.17.23 at around 3:00pm made me feel so welcomed and beautiful. I was shopping for a very special occasion and I couldn’t have asked for a better experience. Thank you <3”
“(Translated by Google) The quality of their merchandise is very good that is why it is worth buying at Aeri.(Original)La calidad de su mercancía es muy buena por eso vale la pena comprar en Aeri.”
“Clean and spacious store with a large variety of clothes and fragrances. Went in specifically to buy some perfumes and was pleasantly surprised to find them on sale. Other customers were rude and quite obnoxious but the cashier's were friendly, helpful and efficient. My only complaint would be how tight the walking-around-room is, walkways are tiny to begin with so the busy store was difficult to walk through. And that for the entire store, there was only two registers open so waiting to check out took a while, especially when other customers were making returns. I would return and recommend (especially the fragrances!).”
“I had a great experience at the store! I went to two other places and couldn’t find what I needed for my night activities, but once I came here, everything changed. Nardi and The Store Manager were amazing — I couldn’t find my size at first, but they both helped me look until we found exactly what I needed (and a little more!). I walked out super happy.
Thank you! I’ll definitely be coming back.
Would love to see a bigger men’s selection in the future for sure.”
“Aeropostal is a very welcoming place to shop at as well as work for. The customers come from near and far to get the experience of Aeropostal apparel. The store can get busy at times but the staff tries there best to accommodate everyone’s needs and wants. It’s located in a beautiful area and right off the highway which explains the high volume of customers who come to shop at the mall. The employees are very focused and have a drive for excellent customer service.”
“Carmina made our shopping experience absolutely wonderful! She was so kind, patient, and helpful while assisting my daughter and me with picking out exactly what we needed. She made the whole process smooth and enjoyable, and her knowledge and friendliness really stood out. Thank you, Carmina, for going above and beyond!”
“The store is very welcoming, the staff members are always there to help me pick out what I want and what would look the best on me. I love the leggings that I bought and will definitely keep coming back!”
“I was in on the 27th. A girl went out of her way and helped my son walk through the store and pick out clothes that didn’t overstimulate him. It’s so hard to find employees like that nowadays. Maddy? Mandy? The store manager is also very kind and helpful”
“Came in this morning shopping for items on a Christmas list for my granddaughter and the young girl with glasses who helped me was very friendly and helped me find everything I needed”
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“Had a blast in the store. So many cool things to look at. Different attire and accessories definitely can make you lost in there. Overall, it's a great time. Employees are super nice and helpful. Would definitely recommend”