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January 2024 by Craig Rogers
It's not a garden center in the winter. They had no plants at all.
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November 2023 by Parker W.
Went to the Home Depot this weekend and I tried to use the bathroom and it had a very unpleasant smell and there was feces all over the tiling and some employes orange vest on the floor with the smell coming from there. My child had to leave the bathroom because it was so bad and I heard sexual noises coming from the bathroom stall (the big one) where the employee was sitting (with his clothes off) all of his clothes were off and draped on the floor, as a parent I stayed there and waited to confront the worker and some red haired heavyset middle aged man came out of the bathroom with a shocked look on his face as I accused him of doing inappropriate behavior in the bathroom and he told me his name was Nick lapointe but his name Nate said salem. Very unhappy with this disgusting behavior. As I left he let out a booming flatulence that wafted towards me. Extremely unprofessional behavior and now my son has pink eye. THIS IS OUTRAGEOUS!!!!
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June 2023 by Musicsphere O.
rude management, though some lower employees here are super friendly and helpful
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June 2023 by Chris H.
I placed a Web order for pick up. When I got to Home Depot, they could not find my order. The young lady gave me the aisle and bay info and I had to go get the pieces myself. Had I have been in the mood for shopping that would've been fine. The whole reason I placed a Web order is because I wanted to pick it up and leave in a hurry. I understand that accidents happen. Hopefully they will look into it to make sure there is not an outstanding problem.
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December 2022 by Karen 2.
2.5 stars rounding to 3. nothing crazy of a store overall. pretty similar to other home depot's. staff were ok. a lot of the plants on sale were bought out.
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December 2022 by Bella J.
2.5 stars rounding to 3. nothing crazy of a store overall. pretty similar to other home depot's. staff were ok. a lot of the plants on sale were bought out.
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July 2021 by Robert P.
Went today to purchase a Toro Chainsaw. The inventory from the website had the location wrong which was fine as I was there a couple of days earlier purchasing a Toro blower/trimmer so I figured out where it really was. I needed to purchase chainsaw oil, which the website said there was qty 35 available. There was nothing on the shelf. After looking for 5 minutes for someone to help, I went to the service desk and they said someone would right over to help. After 15 minutes I headed back to the service desk and ran into an employee. I asked for help and he told me he does not work that dept and kept walking. When back to the service desk and again I was told someone would be over. After several minutes the guy who refused to help me ("not my dept") shows up. I showed him the shelf where the item should have been. He scanned the tag on the shelf 4 times (not sure why) and seemed lost. Another employ showed up. He tried to get me to purchase a similar item but after waiting all this time I wanted the item I waited for. They walked around looking at the top shelf (never pulled the steps out to actually look on the upper shelf) and then said they had no more (hard to believe with the qty reported as 35). I was done wasting time grabbed the other bottle of oil and headed to check-out. I passed the customer server desk and my frustration level was high, so I though I share my thoughts with the manager. CS called for the manager and after 5 minutes the 2nd person who was looking for the oil came up. I expressed my frustrations and all he said was, "OK","OK",OK"... Looked totally uninterested and when I was done he just looked at me. No I'm sorry, etc. I walked away headed to the checkout and then I thought why would I buy anything from this store and give them my money. I brought the cart back to the manager and told him I could not in good conscience give them my money and handed him the cart. I would have gone down the Lowes if they sold Toro, but hey don't. I will be going to my local Ace Hardware where they actually care about customers. I plan on never going back to this HD
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August 2020 by Joh. W.
I'm sorry to report that each time I've shopped at this location there's always a negative issue. I'm not a NH resident. However it clearly states that entering the store masks / face coverings are mandatory. I'm also aware that the company has specifically mandated the same for ALL their associates... Well, during my visit today I counted several associates either pulling their masks down so they did absolutely no good. Or, masks are not covering their noses.. What is that about???? I needed to return some items and had to wait at the dreaded customer service area. And the maybe second time I've returned something I got the same miserable associate... She is because the last visit went so poorly that I couldn't possibly forget. So here we go again... Before I could even explain that I had 2 separate receipts, she jumped on me that I needed to be ready? WT___,! Ready for what? Of course noticing that her mask was down, I asked that if she was going to assist me that she stay behind the barrier....ok, so things werent starting off real well... Hey, if they aren't going to comply with wearing the facial covering properly, I want to be safe. She grabbed the stuff and was so difficult I said it looks like we need an SM to assist.... Amazing how all the hostility stopped and she got quiet. There was something that needed to be looked up - due to my experience as an employee I guided her through it and again, the nasty vicious attitude.... ALL I wanted was to return items that I'm unable to use.. that is all and I don't care whether you want to help me or not. If you hate your job then either try to be moved to another dept....or go somewhere else! So eventually the return was completed. I left and went to purchase 1 cleaning item I needed... Came over to self checkout & noticed I was getting the stink eye from a cashier - again with a face covering NOT worn properly. . Are these people all related ? Or what? This is crazy! I'm all done with this location.... Lowe's across the street may be a better option.
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July 2020 by Paula Bumgarner Jarvenpaa
Ordered and paid for a chest freezer this morning. Got a confirmation email and drove over an hour to pick it up. Only to be told that they didn’t have it in stock? Half the employees in the store were standing around talking with each other, but not one person had the skills needed to call and tell me that my order had been cancelled? Not even an email? Horrible service, never been in a Home Depot and seen so many employees doing nothing ( although someone had checked the stock room and realized there was no freezer there)..Guess their job description didn’t involve any further action.
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June 2020 by Larry Lilley
Great employee nice location
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May 2020 by Ron Tringale
Great staff very helpful during these difficult times
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November 2019 by James L.
We had a terrible experience with a samsung dryer we purchased on-line. The samsung folks have a completely broken process, poor communication, and an awful delivery team. We spoke the seabrook Home Depot store manager (Dave). After weeks of failed promises from Samsung, Dave took full ownership of the issue, replaced the dryer and personally delivered it. While, we wont be purchasing Samsung, we will shop solely with Home Depot because of the outstanding customer service.
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September 2019 by Lori A.
Best experience yet! Kathleen our cashier helped us find the perfect grill and Justin helped us get it in our truck he went above and beyond to help us. He even tied it down perfectly. Definitely worth the trip.
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July 2019 by Thomas F.
GROSS in the bathroom. People, take some pride in your store and clean the bathroom. It was disgusting and you can see with the photos. The overall interior of the store was filthy and hard to find things. Was hard to find help to ask questions. This store has declined in a huge way and it's a shame. If the workers and managers would take pride in this store, it'd be popular. Even the lawn area was a mess. I don't have photos but things were thrown all over the place. Just an overall disgusting mess everywhere and very dusty.
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May 2019 by Nicole B.
I am currently waiting in the appliance section to buy a dishwasher and have been waiting for an associate to help us for over 20 minutes! The store is dead so I'm not sure why there isn't anyone available to help. Everyone I see says " I'll send someone over " take my advice and go somewhere else
