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March 2024 by Roy Dow
Customer service is lacking at this locating.
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February 2024 by Robert D, Marhefka
Everything is in one place
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February 2024 by Roland Harrison
My interactions with Scott in the pro area, with a question and checking out were seemingly discourteous...customer service training suggested
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February 2024 by Dav id
Yep it's a home Depot every home Depot is pretty much the same they have hardware and wood and nails and screws and probably lots of other stuff that you can use around the house not very personal like are small mom and pop hardware stores but definitely better prices but harder to find little things because the store is so big
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January 2024 by Derek
Not the best experience that was had yesterday with an employee at this location. I was trying to locate a SureCan gas can since the gas cans at my home are garbage. So, I asked one of the employees when I entered the stores "where can I find your gas cans", he proceeded to say X aisle & they were on the floor. Therefore, after lots of searching I finally located them at the end of the aisle but you would have to take a right & they were on the floor in between the two aisles. But, no luck in finding a SureCan gas can at the directed location. So, I searched the surrounding aisles & ran into the same employee. I proceeded to ask him if SureCan gas cans could be carried at this location. He replied with, whatever is out is what we have. Which is not a very helpful response, so asked to speak to someone who works in that particular area & he immediately was annoyed by this. Stating, I have worked here for a long time & I know what's what. Now I don't know about you but from a customer standpoint, this is not a professional nor a curious reply when I am only trying to find a gas can. Probably should consider a different profession. Anyway, I showed him the specific gas can that I was looking for on my phone & he mentioned to me that some items need to be ordered & then they can be picked up at the store. Okay, if thats the case then the wording needs to be adjusted on the website so that it is more clear from a customers standpoint. Also, that would have saved a lot of time if that were to be mentioned at the beginning when I asked initially.FYI, save yourself a lot of time & headache & just go to the Ace Hardware in Exeter, NH.
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December 2023 by M Aponte-Rios
Today, exactly 10 days until Christmas, you made my family’s Christmas. The gentleman that helped me with the Christmas tree. I was not expecting that and I thank you so much and wish you the best this holiday season and many more to come. It is people like yourself that give hope to this world. I am very thankful for what you did for me and my two boys. God bless. You know who you are….
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December 2023 by Jake Slocum
Bill in rentals rocks. Very helpful and personable. Got me in and out quickly and made sure I knew how to operate everything
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October 2023 by Joe Godwin
I will never do business with HomeDepot again. I own a business and made mistakes many times with this HomeDepot. The man that runs the carpet refuses to cut it to the amount you need because he doesn't want to switch the roll out even though they had over 140 rolls in the back. I offered to buy a whole roll and he told me to do it on line. I tried to do it online and I had to contact customer service because it wouldn’t let me. Customer service called this location and was absolutely horrified on how the staff handled the situation to the point where she felt the need to comp shipping and $100 off the order. I ended up going with a different carpet that was cheaper. And the delivery date was pushed back multiple times. Making my business look bad. I’ve been n similar situations in the past with other orders but this one was the last straw. They refuse to own up to it and blame the shipping company. Don’t do business with this place. Staff is rude and unprofessional and lazy. I hope your not a company owner trying to order 75 feet in total of carpet (900sf) not even that much. Not only did they loose out on a bigger order and more money because they where to lazy. But they lost out on all my business going forward.
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October 2023 by Fat Head
Just wish the people working there were more knowledgeable about the items in the department or aisle they're working in...
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October 2023 by Amy Mason
Good price on mums but only self checkout open..4 but 1 not working with 4 workers helping the self checkout..I should get a discount for ringing up my own order
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October 2023 by Dave Doherty
Usually a good experience but this time I went in specifically for a product that their website said had to in stock and they were none
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August 2023 by Upaya
This is a great place to stand around and watch three employees points at each other, and say that none of them are responsible for keeping customer satisfied.
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August 2023 by SJ L
I can’t say enough good things about this location and the people. Everyone was super kind and friendly, start to finish. Cliff especially helped me to cut down the wood for a table I am building and basically sussed out the details/measurements of the design project for me. I had to leave and come back and he had it ready for me to pickup. Above and beyond! I saw advertised that the company offer great benefits but that aside, this team of people all deserve to be rewarded for their good nature and essentially being the brains of the whole (corporate) operation.
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August 2023 by Cynthia Parnell
Bought 400$ portable AC ocean breeze couple yrs ago at Seabrook NH store. Called at 910pm - they close at 10pm. Asked if they had replacement filters - gave model # ,year, etc...was told NO ONE IN AC department & no one sales person could help me even if I came there. I said it's the hottest it's been & no one can answer a question about aair conditioner I purchased there.Unbelievable. I'm done w this store. Going to Lowes fm now on
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June 2023 by Musicsphere O.
rude management, though some lower employees here are super friendly and helpful