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February 2024 by Kyle Richard
I love this place because all the feminists work here and that is cool and I think women
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February 2024 by Frank Abramo
This store should be the model for ALL home depot locations. Each and every time I frequent, could not be more satisfied with the level of customer services. From the cashiers to the persons working in the respective departments, this place crushes it in terms of service. Special thank you to Brian in lumber (who thank god is always working when I pop in) for all of your help in getting me what I need and making sure is is the proper measurements.Thanks again home depot Somersworth.
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January 2024 by Bryan Roussell
Great place
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January 2024 by Tyler Bennett
This Home Depot is markedly better than most other hardware stores. More than once employees who were on their way out have overheard my wife or I talking and have offered to help. They have also gone above and beyond, offering to cut and deburr pieces that I have purchased making my projects take a small fraction of the time. Definitely worth traveling to this one.
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November 2023 by Sue
I’m a diyer. I get a lot of stuff here but my paint at Sherwin Williams. I sometimes go to my ace hardware store for advice and odd things. I do like Home Depot better than Lowes, much better. The problem at Home Depot is that you can’t find anyone to help you sometimes. That’s when I head to Ace Hardware.
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October 2023 by Jared Carpenter
Worst service I’ve ever experienced in my life, lady in garden center had to have a conversation with 4 different people just to figure out they didn’t have the lid to the trash can I was trying to buy. Then they collectively lied to me to get out of helping me after stalling for 20 minutes trying to make me look stupid. Maybe go find some employees that don’t have room temperature IQs or were born under a rock yesterday.
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October 2023 by Adam Evans
Fantastic place to shop. Great staff, affordable prices, and decent parking. I've visited this place multiple times and have always had a great experience. The have always been my go to place when I'm looking for quality stuff and I don't want to spend an arm and a leg or my first born son every time I hit the register and get the bill. Nowadays the prices seem to be double what they just were a few years ago and when I can find an establishment that isn't going to break the bank and put me back into the low income tax bracket then I have to point it out from my other consumer brothern so I hope this review might help someone out there and have a better day
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September 2023 by John H.
Rented a van to move stuff out of storage, they notify me at 6 PM the night before that they let the person keep it another day. Can't find another vehicle for the morning at this point so I'll have to pay another months storage thanks to these clowns.
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September 2023 by David Gelinas
Everything is here for home improvements and building. From lumber to kitchen sink. Very good customer service and someone showed us where we needed to go.
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September 2023 by Kasey R.
Have had many hit or miss interactions. Most employees don't care or bother to help you if you are looking for something specific. Today, me and my wife went in for a section of carpet. We waited by the carpet for a few minutes, not a soul around. Asked a employee for help and they advised, the worker is on a quick break and will be back any minute. BUT, he will have someone come help. He took off. We stood around another 25 minutes with not a soul around. Tried to find another employee, not a single employee around. We returned the items we had grabbed and left. Just terrible customer service all around. Wouldn't recommend.
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August 2023 by Patrick Ohlson
Texted me that my order was ready for PU.Went there to pick it up.They couldn't find it. After about an hour waiting they said "sorry we'll reorder it for you" . What a waste of my time! Cost me money today trying to do business with such a broken company! Lesson learned.Need something ordered. Go to a real lumberyard.
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August 2023 by Jerry D.
My wife purchased a Frigidaire refrigerator from Home Depot. When going through the purchase process they told her that she could save $50 on the purchase by getting a Home Depot credit card. Once she was invoiced they then told her that she was not eligible for the $50 credit so she immediately cancelled the card. Can you spell BAIT AND SWITCH? We took delivery three weeks ago of the refrigerator that is intermittently quiet, making a medium noise and making a very loud noise. Since it was more than 48 hours after delivery, Home Depot said I needed to deal with my extended warranty. I called the useless people at AllState Protection Plans (The reps are in another country, by the way) who underwrite the plan and they said it is a defective unit and I need to deal with Home Depot or the manufacturer and that they would not honor their warranty. This is of course after at least an hour of going through their maddening phone trees and submitting copies of an order that they should have on file. No matter how this situation resolves itself DO NOT BUY AN EXTENDED WARRANTY THROUGH ALLSTATE! They are useless and appear to have designed their system to inflict the maximum amount of frustration and wasted time on someone wanting to make a claim. I then called Home Depot once again and the supervisor said that he would contact the warranty company and resolve the situation. He called back and I was now directed to go to the Frigidaire the manufacturer. Once I made contact, I had to speak to one of their computers and give it information. It did not understand when I used the phonetic alphabet to give them the serial number. I was then placed on hold with a message that it would take 20 minutes to be connected. After 26 minutes on hold I was able to finally speak to a LIVE person at Fridgidaire!!! Hurray!!! I was actually going to get some service from a representative who said he would put me on hold and schedule a service call. Guess what? While on hold, I WAS DISCONNECTED!!! So, I called back and got back into the Queue and hearing a maddening recorded message trying to get me to purchase a water filter every couple of minutes! After getting through after another 20 minutes on hold, I finally got an appointment with a service tech to look at the refrigerator but it was for 3 weeks out because they are on the other side of the state. This purchase was for an apartment that is under construction, so I did not need it for food storage right now but what if this purchase was for my home? I would be 3 weeks with a defective refrigerator! So, I called Home Depot and told them how unhappy I am with the entire run around. I spoke to one of their managers and he agreed to help me. I received an email from the manager saying that the service appointment would be for August 17th. I was scheduled to meet my wife on Cape Cod that day but decided to stay home, meet the tech and instead resolve the problem. Today is August 17th and I waited all morning for a tech and neither received a phone call or a visit. I called the service company to find out when they would be arriving and was told that NO TECH VISIT WAS SCHEDULED UNTIL AUGUST 30th!!!!! To say I was angry would be a huge understatement. I waited for a while to let my blood pressure come down from quadruple digits range and then called Home Depot once more. When I was connected to the manager that I had spoken to previously, I said to him, "I am going to remain very calm however I am as displeased with this transaction as I have ever been before. If you do not come and pick up this refrigerator, I will leave it in the middle of your parking lot!" They came and picked it up within two hours!
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July 2023 by Michael Pettengill
Sometimes there is a guy here that sells sausages in the parking lot. He’s not always there so make sure to bring a sausage just in case you can’t buy one.
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July 2023 by Marco Polo
Today I went in to get some plumbing fittings to fashion my own hose using parts available in store and the plumbing team member would not help me, would not even try to help. Lazy guy not trying to help anybody. He said "yeah no I can't help you" and walked away and let the flooring lady help me in plumbing. She did try but it was obvious she didn't work in plumbing. The guy was bald, heavy set, has glasses and a goatee. Not like the place was busy today at 4:45pm. Unbelievable, I thought home Depot was the place to go... Not for customer service apparently! That's fine I'll make the trip to Lowes where I know they'll at least attempt to help me. What a joke!
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July 2023 by Gen X Adventures
Favorite home improvement store. Can't believe the need to lock everything up due to constant pilfering.