Home Improvements in Somersworth, NH

“Had an issue with pellet delivery. Delivery driver had a full truck load of pellets and takes the one pallet that’s damaged and dumping out pellets. You can see on my cameras it waterfalling out all over truck, twenty foot radius in my driveway, and then when he sets it down by my garage doors. What a mess to come home too! 1-800 Customer service is a joke says from the picture driver took it doesn’t look damaged and I’m like well at least he was smart there and took the picture from the front view not showing damage. Somersworth HD was AMAZING both Connor and Shawna 100% was about the customer and made things right. In the end it all works out but all could’ve been avoided if he left the damaged pallet of pellets on truck to bring back to the store instead of delivering it to myself or anyone else. I’ll definitely shop at Somersworth HD again and again. A+”

“Surprisingly good experience overall Even able to get a price match Little disappointed in being passed around so much to accomplish my purchase but not awful and a fair price. Delivery service was great”