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December 2023 by jason lane
Terrible customer service. Did a credit app online, dean called me to confirm. Called back a few hours later to see if they had anything for me. As dean is rudely chewing and smacking his lips in my ear he says when I know you’ll know and then hangs up on me. This is NOT the place you want to buy a car from!
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December 2023 by Douglas Crosby
I bought a used Kona there a week ago. The people were great and very helpful. I usually buy a used car when the I feel the need for another car. I will go there again.
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October 2023 by Emir Sacu
Sir Ken E. and his team has been a great help purchasing my first vehicle. I've had difficulties and indecisiveness in choosing and going through payment options. They're very patient and they don't put pressure. Would recommend a friend!
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October 2023 by Michael Wight
Late sending sales tax check! Decent deal, no negotiation, took care of some cosmetic scratches for me, but I can’t register the car without this check… doesn’t matter how good of a deal it is if I can’t drive it :/
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August 2023 by John McNamara
Working with Dean was terrific. I give him my highest recommendation. A great experience.
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June 2023 by Kelly Lugo
Love these guys I bought my car at Key Auto and always have it serviced there. They get me in quickly, do a great job, and are always helpful and friendly. I highly recommend them !
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April 2023 by Jackson B.
sold my parents a shitty ass mitsubishi outlander 2021. car features from 2004 = 2023 pricefeatures missing from a 2021 vehicle -- no digital mph which is a complete standard and maybe even a full digital cluster- no floormats in a sport trim priced at $21k for a preused vehicle- cvt transmission at this price point, insane, can get a cheap camry off marketplace for $1,500 and has pretty much every feature the outlander does.- driver side floor is super rough, looks like it might have caught on fire or something.Overall this vehicle purchased from key auto and their recommendation and customer service for a vehicle like this is horrendous and would rather go to another local dealer...
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March 2023 by Joshua L
These folks at the service center are notch. No nonsense, no BS, and you'll most likely laugh while they're. They take what they do seriously but have fun while doing it. Big on customer service, and they explain everything and don't make you feel bad if you're not someone who understands the ins and outs of vehicle maintenance. I highly recommend Key Auto Center of Somersworth for your vehicle service.
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February 2023 by Jonathan Jonathan
I can trust Mr Ralph Carico. He explain everything clearly. And I never had doubt and I’m confident in trading with him. Mr Ralph Carico have given me great opportunities to earn better profits And received my withdrawals earlier than expected date. I'm happy to work with Mr Ralph Carico, this probably was the best choice of my life I can highly recommend
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January 2023 by Barbara C.
Purchased a truck and got the tire warranty. Now I have a tire which needs to be replaced. Went to Salem was told I don't have the warranty even though I showed them contract. Told have to call Newport and talked to Finace. I do and they say Salem is just being lazy. Was told by Newport to find a local dealer who takes Portfolio and have them do the work. Local dlealer needs payment up front then I need to go for reimbursement.AVOID, AVOID, AVOID - THIS PLACE DOES NOT CARE ABOUT THEIR CUSTOMERS
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January 2023 by Brittany Eldridge
Don’t trust the trade in value though their website. Learned the hard way after traveling over an hour today. To get offered 1/2 what we were originally told.
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December 2022 by Natalie
Went to test drive a car and got no help, even watched one guy play on his phone while he watched us wait and another in the back with no customers. Came back and they turned the lights off in front of us an hour before they were scheduled to close. Thanks for nothing, will look elsewhere
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November 2022 by Wesley Jones
Ken and the entire staff were kind and efficient. They worked with me when others wouldn’t and made a deal with me on something I actually wanted. They got me in and out the same day and accommodated my family and myself through the whole process. I look forward to servicing my new vehicle with their maintenance plan and striking another deal with them in the future. If you want a hassle free service that will make you feel confident in your purchase, come to these guys!
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November 2022 by Wes Walter Jones
Ken at Key Auto helped me get into exactly what I was looking for a sweetened the deal with a maintenance plan and road side assistance should anything happen. I was denied by multiple dealers but Ken and the rest of the staff made the whole experience pleasant and satisfying. If you need or want a different vehicle, give Key Auto a try and see if they can make your day.
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November 2022 by William Devore
The service department was fantastic and took me in without an appointment right away. They honored GM's first free oil change, tire rotation, and inspection. Great guys!
