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January 2024 by John Zawalski
Key GMC of Somersworth, NH was really good to deal with! They had my vehicle warmed up and ready to go for a test drive upon my arrival.Upon entering the showroom, I was greeted and welcomed. The sales person I was communicating with stepped out momentarily. The other sales guys knew I was coming and assisted with the test drive and updating the quotation.Key GMC did a lot of work behind the scenes navigating the GMC system for available rebates, incentives, and tying my GM Points to the purchase. They also did a nice job talking about available accessories. I added running boards to my 2024 Cierra, and paid for that separately. The paperwork process went smoothly as well, electronic and hard copies.I would recommend buying a vehicle from this dealership.
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January 2024 by brianna correia
Huge shout to Charlie! This was my first time financing a vehicle and buying through a dealership and it was a great experience. From test driving, to talking options, to financing; I have no complaints. There was no pressure in buying a vehicle, no pushing us into something more expensive. All of our questions we answered quickly and honestly. Charlie was great and was very genuine! Highly recommend and we will definitely bring any future business there!
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January 2024 by Bill Fisher
Shop personnel were professional, thorough, and insured that I understood the maintenance service required to repair my truck. The waiting room was clean and comfortable and made this weight seem short.
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January 2024 by Dee Dee Mosher
Very friendly and knowledgeable sales, finance and GM. Typically purchasing a vehicle is not the most pleasant experience but all personnel was very appreciative of our business and made sure we were comfortable throughout the process.
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January 2024 by Tom Ohlson
The best buying experience I’ve had at a dealership. Came in right before close and Bob couldn’t have been friendlier. We came in again the next day and worked with him and Ben- transparent, simple and efficient. They both went beyond the extra mile to take care of our family. Thanks guys!
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January 2024 by Richard Baillargeon
These guys are awesome. Hands down will always do my business with them. I went to hilltop Chevy and it was a horrible experience. Almost embarrassing. I called these guys up and I was in my new truck the next day. From the salesman to the finance department and the general managers they were all amazing and suuuuper helpful. Highly suggest to anyone that’s trying to get into a great truck at affordable prices that work for you.. 10 outta 10 go here. Thanks again guys.
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December 2023 by Ashley Tinsley
Saw a vehicle I wanted to test drive. Came in and spoke with Bob. He was fantastic to deal with. No pressure sales at all, (not typical when car shopping) very prompt in responding to me. Everyone else that I dealt with were great too! Love my new car so hopefully won’t be back soon but I will send everyone I know there and be back for another vehicle some day!
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November 2023 by Keith Y
They repaired my rear door lock actuator after I traveled hundred of miles to secure the part in Maryland. I have an extended warranty thank god that covered most but i had to pay $100 deductible on the service. This GMC dealership was unwillingly to absorb that cost. My 2020 canyon had 17500 total miles at the time of serviceAddendum to my original post: after a conversation with the service manager where we discussed my service challenges and what i feel are opportunities for a better customer experience, the manager provided me with several oil change coupons. I really appreciated his call and taking time to discuss my thoughts. I have altered my rating to 4 stars to account for his gesture and commitment to my issues
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October 2023 by Rebecca Janco
When my water pump failed, I made a call and my vehicle was looked at that same day. Service communications were polite and courtesy (unlike Betley Chev in Derry NH).I was treated so well, that I will never take my vehicle elsewhere.Thank you again!
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October 2023 by Jeff Tetrault
Stephen and Bob were amazing guys to work with very easy going well manored and helped in any way possible.We are very pleased with our purchase and are their newest biggest fans and will definitely be returning customers in the future these guys literally made me feel comfortable and I would suggest them to anyone who ever asks where to go!
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September 2023 by christine telles
Bob has been so patient with me over the years. I've been shopping for a couple years and finally bought my Yukon Denali the past weekend. The Sales Manager Stephen was very helpful as well and worked to get us the best possible rate and understand/decide on the best warrantee to fit our lifestyle.I told them I'd be back in Monday to order some accessories. Bill the Service Manager was so helpful. He helped me search for my GMC rewards information on my APP, resulting in a savings which was much appreciated.Excellent service. The entire team helped to resolve an issue with my Yukon being stuck in demo mode. I also received help from a technician who came out to my Yukon and assisted me with a call to OnStar.Can't say enough about this entire team!
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September 2023 by Gino Marks
Westin at the start everybody was very nice and kind ,I found a Tahoe that I wanted to finance. Unfortunately, it didn’t work out. I was trying to make a deal with them for the finance payment day. Seems like they just wanted to make moneywith me trading in my JeepThen we ran an application and did not get the result we wanted, which is fine, but they ran our credit through 10 before asking and put 10 hard inquiries on my name and my wife’s definitely happy. I did not purchase a car here.
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August 2023 by robert bisson
Key GMC has exceeded my expectations, they were fast, friendly and just an all around great place to purchase a vehicle, they helped meet my needs in my truck purchase. The service team was very quick with my new rack install, they gave updates with progress, that's a good feeling knowing they care about my time. Customer Service is a big part of their business and I will continue my service with them.
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August 2023 by Tanner Carter
I was incredibly pleased with my experience. The staff was awesome and was committed to leaving me with a happy end result. The typical dealership stereotype was not the case with this pain free experience. Bob was awesome!
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July 2023 by Christopher Sacoco
I had an excellent experience working with Nick, Bob, Steve, and then Ben. These gentleman provided me all the information I needed in order to make the best decision for me. The negotiation process was fair, transparent, quick, and respectful. 10/10 would recommend.
