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November 2023 by Have to Read Them All
I have been taking my pup here since he was a puppy. I'm always happy with the staff here & every product I receive. All the staff is very nice & knowledgeable. I only trust PSP with matters that involve my very important pup. Food, treats, grooming they got it all.
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November 2023 by Chris Maxwell
Loving it at Pet Supplies Plus. I went in for my pups nail trim and then learned about the rewards program. Great deals and easy rewards!!
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November 2023 by Susan Jasneski
Just found this store yesterday and I was extremely pleased with their knowledge about dogs nutrition. Excellent service and I will be going here from now on. Thank you so much for your excellent service!!! So appreciated.
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October 2023 by Kristie McLaughlin
This place is amazing! I've been struggling to find a place that will give me help with my fish and snails. I've been trying to learn everything via the internet and have had such a hard time. I went into this store with a snail I bought who was sick and I thought he was going to die. "Dr." Doug looked him over and explained exactly what he needs to help him get better. Turns out we needed something extra in the water. You should see the snail now! He's living life thanks to Doug over there. Highly recommend. Super nice and you'll find just about anything you need there.
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September 2023 by Colleen P.
My dog walked into the store and grooming section and hours later when I went to pick him up he can't walk wont put pressure on his back legs.. We literally had to carry his back end to the car.
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September 2023 by Jaynie Stanley
I travel an hour to get there. That's how much I trust and luv this pet store. I get all my fish supplies there, and will be purchasing my dog n cat food there as well. Prices r the best yet. Not at all like the other supply chains.Don, ur the best. My Guppies are gorgeous and happy.
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August 2023 by LB C.
We are from out of town and heard about this place so we took our dog there to give her a bath. They have an amazing section in the back all set up for bathing your dog easy. They were all so nice especially Kim,Megan and Alex. Great place !
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July 2023 by Deb McCann
There is a very good reason this store has a 5-Star rating. It's because of the crew that works there and the store owner - Dom. I purchase all my pet supplies here and have since the opened. There is a rewards program through corporate. Somehow, my account was not working properly. It tracked my purchases but I was unable to log into my account and use the rewards. Upon talking with Dom in the store one day, he could not have been more friendly and helpful. Not only did he give me a generous percentage off that same day, he worked with the corporate office to fix the issue with my account. When corporate would not honor my expired rewards, he took it upon himself to personally honor them and created a coupon for me in the amount that had been lost. He is friendly, responsive, and truly cares about what he does and his customers - both human and animal. Good customer service is a very rare thing these days. It was very refreshing to deal with Dom. Highly recommend bringing your dollars the Somersworth Pet Supplies Plus store. Keep your pet shopping dollars here and shop local. Thanks again Dom !!
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July 2023 by Google user
There is a very good reason this store has a 5-Star rating. It's because of the crew that works there and the store owner - Dom. I purchase all my pet supplies here and have since the opened. There is a rewards program through corporate. Somehow, my account was not working properly. It tracked my purchases but I was unable to log into my account and use the rewards. Upon talking with Dom in the store one day, he could not have been more friendly and helpful. Not only did he give me a generous percentage off that same day, he worked with the corporate office to fix the issue with my account. When corporate would not honor my expired rewards, he took it upon himself to personally honor them and created a coupon for me in the amount that had been lost. He is friendly, responsive, and truly cares about what he does and his customers - both human and animal. Good customer service is a very rare thing these days. It was very refreshing to deal with Dom. Highly recommend bringing your dollars the Somersworth Pet Supplies Plus store. Keep your pet shopping dollars here and shop local. Thanks again Dom !!
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June 2023 by Dayna Merrow
We Love this PSP! Dom and his team are all rockstars! We groom dogs here regularly and everything necessary is full, ready, and available when you need it. Online ordering is a snap and we have never had any trouble with pick up. They have an amazing assortment of products, and while we have tried some new foods, they carry our favorite brand and offer regular coupon options for savings. The people are all so nice, welcoming and smiley too! We haven't needed it, but its great that they offer vaccine clinics and educational opportunities. Also, this may be the cleanest PSP I have ever been in and I have been to several in 4 states! HUGE FANS!
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June 2023 by Jalisa Jackson
I loveeee this store. Everyone is always willing to help you find the products you need or great substitutes. The groomers are the greatest they always go above and beyond for our dogs! I've recommended the store to everyone I know who has pets.
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May 2023 by Ready4anything
Not impressed. Been trying to book a grooming appointment for weeks and finally received my appointment. As my dog can be difficult to groom he needs to be on some trazadone prescribed by vet for this very reason. When going to drop off my dog I was told they could not groom him while he's under sedation...don't see how this could be a problem for them and was done to assist in the ability to groom him. Anyways would have been good to have known this in advance! Very disappointed and sorry you lost a customer.
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May 2023 by Shannon E.
My new favorite local pet store! They have great selection, and love that you can do the curbside pick up. They also have great deals all the time.
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April 2023 by H R
Absolutely LOVED the dog wash here! The staff was super nice, it is always a struggle to get my Great Pyrenees washed and for the price I could not believe it! This is wonderful, and it helped my fur baby with his anxiety for groomers ❤️❤️ Will definitely be back!
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April 2023 by Veronica Lane
Update: Pet Supplies Plus doubled the size of their betta cups and all of the fish look healthy. I was very happy to see these new updates and I would be comfortable buying their fish with the quality of care they receive.…For cat and dog food I give 5 stars, but for fish I give Pet Supplies Plus 1 star. Mainly because they keep their betta fish in cups and clearly aren’t doing frequent enough water changes because these fish look half dead. One was floating on its side at the top.The betta that was almost dead cost $21.99 if I remember correctly. And another one was $12.99. That tells me they’ve done enough research to care to buy fancier varieties of betta but they don’t care enough to keep them humanely.I’ll change my review if they put their betta in aquariums or simply stop selling them.
