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November 2023 by B S/W
I had a great experience with Hilltop. Was able to go in and buy a Bronze Chevy Trax with no hassle. The salesperson Mike Duquette was not pushy or overbearing during the process. Would definitely recommend buying a vehicle from Hilltop.
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November 2023 by T D
Bought a Chevy 1500 Silverado about a year and a half ago this place was recommended to me by some friends … well the other day my ignition got stuck and kept turning over and over without starting transmission light is on now and also there is a shudder in the rear when your going down the highway I live out of state so I took it to the shop and find out right before we bought it there already has been a new engine put in and the lifters replace four times never was told about this … also my main complaint is I was told this was a certified pre owned vehicle when I bought it we’ll come to find out it is not other wise some of these issues would of been covered so my wife and I were flat out lied to about the truck being certified pre owned and was never told about the new motor etc and all I was told was good luck thanks Tyler your a real professional on scamming… I specifically remember being told by Mike the sales man it was certified pre owned if not I would have def got the extended warranty and if we would of know about the new motor being put in or the other issues and it not being certified we would of looked at a different truck….. not happy… they make u feel real comfortable here but make sure u know for sure what your getting and ask questions don’t just take there word now I’m out thousands of dollars have not even put a lot of miles on the truck thanks guys y’all are real stand up fellas
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October 2023 by Jennifer Packard
Wonderful experience here. Awesome product knowledge, and no "vulture culture" when you arrive. They allow you to walk around without torturing you with a million questions.
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October 2023 by Kendall Paquette
Noah and the team at Hilltop made my first buying experience very easy! Noah was awesome, very personable and took all the worry out of my experience. I would recommend Noah to anyone looking for a new car.
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October 2023 by Victor Drouin
We bought a new dump truck from these folks for our business a 2022 Chevrolet 5500.We bought it on April 5th 2023 and it’s been in the shop now for 65 days with various safety issues including breaks (4 warrantee issues and 3 bed issues)The entire passenger side does not have any lights. The part is on national backorder and with the strike will not be in for a long time.Ron, Kyle, Tyler who are all principals of the business have all been made of the situation and have done nothing to remedy the issue. In fact they have interfered with GM and the NH arbitration board and their offers to buy the vehicle back have been 30k less than what we paid for the truck only months ago.We have been left without a functioning truck to do our work, are out the payments and have spent countless fruitless hours going back and forth trying to get our truck.As of this writing, our truck is still there and they are threatening to tow it out of their yard despite the fact that it needs a wiring harness for the lights.Do yourself a giant favor and buy anything other than a Chevrolet and if you are a longtime Chevy lover, go somewhere other than Ron’s to buy your vehicle.
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September 2023 by bicdaddy
The sales teams are great, but in this time of overpriced cars/trucks with less than stellar parts, the dealership seems to be trying to make their money by other means. In this case, the service tech said my car failed its inspection due to bad wiper blades.. and they were almost new (3 months old and in perfect working condition).Our first experiences with the dealership were always good with reasonable prices. Now, they seem to be trying to make money other ways, and in our case, by selling us unneeded, overpriced wiper blades because the vehicle was in great shape. I am done with this dealership.
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September 2023 by Luke F.
This place needs work. I bought a new truck and it has been in the shop for the last 41 days of the 120 days of which I have owned it.
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September 2023 by Kenneth Kreis Sr
I'm 72 years old and have purchased many vehicles in my lifetime, those experiences ranged from terrible to ok, but the experience I had at the Hilltop Chevy dealership with salesman Mike Martin and the rest of the team was by far the easiest and most pleasant car buying I have ever had.
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August 2023 by Christopher Melnik
WORST SHOP - I'm finally done here. I've given them too many chances and every single time they make up excuses why they didn't get around to servicing my truck even with an appt. I have dropped off my work truck and picked it up two days after the scheduled date to have it not even move from where I parked it. Days of work lost while they make up endless excuses. DO NOT use this shop for anything
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August 2023 by Mike Fischer
I was absolutely blown away with a labor charge of $160+ per hour.Are you kidding me - to cut a key? A full hour to program it ???Absolute crooks. Very nice folks, but crooks.Most dealerships have free snacks, like chips. These guys had an expensive vending machine. Really?
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July 2023 by Boon PvP
Sold me a broken truck. Lied to me and said it was fixed and nothing was replaced. Was told sales and service don’t communicate and that sales has no idea what’s going on but they will tell you stuff is fixed. Great place to buy from
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July 2023 by David Vogt
Great buying experience. Mike was very kind and helpful. Best of all, the whole experience was very straightforward. No BS, the price was exactly as expected (no dealer markups) and no surprises. I’ll be coming back for my next Chevy purchase.
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July 2023 by Dillon O’Shea
Great staff, Noah was a great salesman. Tyler was an amazing salesman as well. The whole staff was just amazing. You guys rock I recommend this dealership to anybody ever looking for any kind of car.
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June 2023 by Jessica Crandall
I had purchased a used vehicle and shortly after it started having issues. Long story short, my Chevy Traverse needed a new transmission and no small transmission place would work with my warranty. It took a couple weeks to get my vehicle in (but that's expected these days). The day after I dropped it off Phil called me to update me on what the vehicle needed and he personally was working with my warranty to make sure everything that could be covered would be. Took just under 3 weeks to get the part in (again I expected at least this for a wait time) but once it came it they were very quick to get it installed. Phil handled everything with my warranty and I never had to call them. It was nice, after having such a horrible experience with the place I bought my vehicle from, that finally it felt like this place had my back. Thank you Phil and anyone else who assisted in getting me back on the road.
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June 2023 by Aimee Garneau
Everyone at the dealership was amazing. The dealership was honest about inventory on hand. This was the fourth dealership to buy my chevy trailblazer. Your sales team listen to my needs and wants and got me the financing that worked with my budget and the entire process took a few hours. I was extremely lucky! I look forward to working with this dealership in the future!