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November 2023 by Peter LeMere
Dylan was absolutely amazing! We got there with only a budget & size of car in mind and we were shown so many cars with so much patience until finally we landed on one! Dylan was so personable, it felt like we were buying a car with another friend. Even the paperwork process was so smooth & everyone was more than happy to answer even the most tedious questions. We have had experiences at other dealerships and it was night & day here. Dylan & the crew wanted you to get the most out of the car and every dollar you are about to spend. I never once felt forced or pressured into a deal I did not want. Also they are all dog people so what more do you have to say?! Dylan, Trevor & Dave honestly made this spontaneous day of shopping for cars enjoyable! - Nicole & Peter (& Bruno)
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November 2023 by Kyle Hassen
My Wife and I had scheduled a appointment for a BEAUTIFUL blue sentra. We had the pleasure of working with Tim who helped us with the car we wanted to see. My wife absolute loved the car. With the help of both Tim & Tom we decided to get the car. Both Tim & Tom are amazing people to work with and I highly recommend anyone to ask for Tim specifically when looking for a new/used vehicle.
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November 2023 by S M
We worked with John for a bit yesterday and finished today. He was friendly, down to earth, and very knowledgeable. I got a great car but did not get my pink balloon (inside joke). I would recommend Somersworth Nissan. Ethan and Tom (managers) both shared how happy they were to have us choose them. Great service!
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November 2023 by Lisa marie Ramsay
Excellent attention and great customer service. Answered all our questions and great communication. Very professional, friendly and made us feel very comfortable. Took the time to sit listening to what we wanted; kind of vehicle, color, interior. The Salesmen John and other managers went out of his way to assist us in getting what we wanted. Even the VP of the dealership called and communicated well assisting us in our purchase. We were/are very happy and would highly recommend your dealership and staff!
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November 2023 by Carly Merluzzi
Andrew was awesome! I really appreciated him stepping in for Dustin who couldn’t be there due to unforeseen circumstances. With almost no notice he was completely knowledgeable of my situation and car I wanted. He was extremely pleasant to work with and I feel like I got a great price for the car I bought.
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October 2023 by Sheila Baston
John sold my daughter her very first car today and it could not have been a better car-buying experience for her. I was so impressed with his attention to detail and demeanor. He wanted to get her into the perfect vehicle and when the first one we had looked at wasn’t quite right he nailed it with the second one after hearing her criteria. John—you set the bar very high so I hope you’re still there when I’m ready to buy a car again. Won’t shop anywhere else! Thank you for making this such a great day.
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October 2023 by Ben F.
My other half bought a car and definitely caught shade stuff with paperwork process and took a long time to get everything done. Low balled for value of her trade in. Then kept asking us for key fobs for trade car went in with it and asked for other one for her car and was told "nothing we can do it was traded without one " more shady shit ... let's see if I get the 100 dollar referral that was promised.
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October 2023 by Jessica Jakubowski
Just purchased a used Audi for my son at Somersworth Nissan and I cannot say enough wonderful things about their salesman, Will Dileo. Will was extremely knowledgeable, personable, and very professional. Not only did he sell me the car, but he also saved me nearly $2000 per year (not kidding) on my car insurance by suggesting we look into another company (I’ll let him tell you how).Will went above and beyond from the moment we walked into the dealership until we drove away. More importantly, Will made us feel at ease with his kind smile and positive vibes. Will was also extremely patient with all our questions and indecisiveness! You are the best, Will!
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October 2023 by Samuel M.
Bought a car from here two years ago. AC has a leak in it and has now failed. Rear hatch electronics have failed, now truck won't open. I called dealership to talk to about this problem. They said I could pay $157 to have them take a look at it. They have no interest in helping or standing by the product they sell. I believe they knew about the leaking AC issues when they sold the car. They are maliciously ripping people off. The whole dealership experience was a complete disaster as well, wasn't bad enough for me to leave a review of it now with the car falling apart, I felt it was necessary. STAY AWAY !!!
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September 2023 by Beth Robison
I had no idea what I was doing going into the car lot, just knew I wanted a safe and reliable vehicle. That’s all I said to Tim, he pointed out a 2018 Rogue, while I’ve never seen myself in an SUV, I’m very happy with my purchase. It was much easier, and more hassle free than I expected, I’m recommending Tim and Somersworth Nissan to everyone!!!!
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September 2023 by Emily Williams
Tim made financing a car s fantastic experience. We walked in a little nervous, but he assured us in everything the dealership offered, and really helped walked us through financing process. We left relaxed, happy, and assured that we made the right choice, all thanks to Tim.
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September 2023 by Mark Beckim
Andrew and his friends at Somersworth Nissan, were such a pleasure to do business with. Unfortunately, we got screwed over with our previous vehicle purchase from a small mom & pop dealer here in Maine. We felt a lot more comfortable this time around finding & buying a 2017 Nissan Rogue thanks to Somersworth Nissan.
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August 2023 by Chris P
Cumulative rating based on multiple interactions; in person, on phone, and using web chat. I used to recommend Somersworth Nissan to anyone looking. and would say "it’s a bit out of the way, but worth it". Loved my Nissan that I bought there (long ago) and the service department. However, in multiple car searches over then last year and a half they are no longer on my recommended list. They used to be so laid back, now its pressure and harassment to get your contact info before you even find a car that might interest you. The website is so laden with pop ups it’s downright annoying. 1st experience I was looking at a cheap vehicle for my kid, went down to look at it and before I could even get to the vehicle it was an information grab. After which we got to the vehicle on hand and despite it not being on the website it was wholesale only and hadn’t been through the shop. OK, so I said let’s drive it if it’s good we can talk. I told them if I like I’d give them x amount (very fair price considering), but they can’t do that because it needs too much work (but its wholesale??). We left; they never corrected the vehicle to be a wholesale vehicle on the even a week later (draw your own conclusions there). Tried using web chat feature for simple question about the warranty on the used cars, and the chat agent immediately started asking for contact info and about trade ins and after about 5-10 minutes of me dodging the contact the questions they couldn’t tell me the warranty and that i could call for more info. Overall, I'm no longer impressed by them.
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August 2023 by Mike B.
Terrible experience at the dealership today. Once we noticed the car we had a deposit on had questionable sludge in the coolant system and were told "didn't you check it" and the mechanic said " it's fine right now" no other cars were of interest on the lot Besides, how could I trust or feel any confidence with this dealership at this point? Also to not refund the $1000 deposit is just poor business practices all around. That $1000 is awfully important to a full time college student in need of a car. What a disappointment in this dealership. I hope that $1000 they kept was really needed
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July 2023 by X Goth Wolf X
Went in to look at one vehicle, ended up leaving with an even better one at around the same price point. Rome was very thorough in explaining each vehicle I looked at and then going through options when I finally picked one. Didn't think I'd ever buy a Nissan but my new '17 Rogue is clean, runs beautifully, and gets great gas mileage. Went from an '09 Jeep Wrangler X to a '17 Nissan Rogue. As a father of 5, definitely needed a more spacious vehicle. Somersworth Nissan is definitely the place to get a car.