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January 2024 by Jeremy Church
best customer service I've had, great people
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September 2023 by Megan Lewis
Went to speak to someone about piping for a new stove we are putting in our addition. Very helpful and knowledgeable. It's definitely a great spot to stop for any of your stove questions or needs.
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March 2023 by Pat Leary
I called for service on my pellet stove and the repairman, Dave, was out the next day, diagnosed the problem and fixed my stove. I was very pleased with the service.
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March 2023 by art paz
Fast and efficient repair work. However did not check out the health of the stove. Probably my fault as I did not ask.
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March 2023 by Sara Mead
Excellent customer service, very knowledgeable and willing to help/answer any questions. Great selection and prices.
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March 2023 by Robert Fields
I have been going to the stove shop for years I get all my propane and wood stove need through the stove shop friendly priced to sell all of the products of the highest quality
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November 2022 by Samantha K.
I just called to order a gas burning stove and the associate on the phone was not helpful and seemed eager to get off the phone. We had visited the store two weeks ago and knew exactly which model we wanted to order. The associate today told us that we'd have to go into the store on Monday to be able to order one. He said he wouldn't be able to assist us with it being a Saturday, even if we came in to the store. We'll be purchasing our stove elsewhere.
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March 2022 by Zachary Russ
Very helpful and didn’t push a new unit. Helped me get the parts I needed
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March 2022 by Harry Goodwin
Great place
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March 2022 by Brian Martes
Best customer service ever! Bruce was able to walk me through winterizing my wood boiler over the phone and through text message. I got his name through a You tube channel that I follow and he was really helpful. I can not recommend this store more. GREAT GREAT GREAT! Thank you from someone that is new to cold weather and needed extra help.
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March 2022 by Ozzman
Very helpful!! I recommend!
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March 2022 by Liz Shea
My husband and I bought our wood stove 4 years ago from this stove shop, recently we noticed our stove needed some minor maintenance. This being our first wood stove, I stopped in with pictures on my phone unsure of what to expect. In an instant he pulled up our file and answered all questions we had in a matter of minutes, which were all normal wear and nothing alarming. I’m so happy we had to foresight to buy from here, with the experience and customer service, you can’t ask for more. We purchased a great stove from a great shop.
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March 2021 by Alan b Johnson
We purchased 2 Pellet stoves 5 years ago. Always willing to help. If you need parts, services in your home, or advice for for a " do it yourself " type with back up advice always available. You will be pleased with the service and the way you're treated in this shop.
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March 2021 by J Angell
Knowledgeable staff. Great place
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March 2021 by Chip Searing
They are the best. Bought a boiler from them and they have been terrific with suggestions and help. Can't say enough about them, but highly recommend them!
