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December 2023 by Bret R.
Bought 4 tires from these guys, they gave me an apt for 2pm, expected wait 1hour, and here I am writing this review at 5pm. Save yourself the time and headache they have kids working at their own pace.
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November 2023 by Jodi Cook
Our son had a flat on the side of the road, brought the tire into the Somersworth Town Fair Tire where we got his tires a month prior. The location was very busy, but Brad replaced the valve stem in between helping others. We appreciated his time, good service is hard to find these days..Thank you Brad.
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November 2023 by Tony Lupi
Dan on the front desk at the Somersworth store was excellent. The service guys did a great job with tire installation and wheel balancing. Fair price that beat the competition. Overall an excellent experience.
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November 2023 by Purly K.
The prices here are not cheap and service is clearly not their priority. I went in to buy tires and have them installed on a Saturday AM without an appointment. I was prepared for them to tell me I would have to schedule later in the week but they agreed on the spot. I had to ask where I could wait and was directed to a waiting area in the corner of the shop. I went and sat down and put on my earbuds and audio book. I waited and waited. No one came to tell me that my car was ready. When I got up and asked, I learned that it had been ready for some time but no one had alerted me. When I asked why I was not summoned when it was done, I was met with hostility and an absurd excuse about how there is no phone signal. This was not the problem because I made and received calls on my phone while I waited. It's clear to me that this wasn't a simple mistake rather an indifferent service culture. Basic courteous service is pretty simple. This is how it works. On intake, the means of communication must be recorded on the paperwork, including whether the customer is waiting on the premises or when the work will be completed and the customer will return. When the job is done, you take the invoice and (gasp!) WALK AWAY FROM THE SERVICE DESK TO THE WAITING AREA AND ASK FOR THE CUSTOMER BY FIRST AND LAST NAME AND WAIT FOR A RESPONSE. If you don't find them there, you call them on the phone number that you asked for in the sales interview. If they can't accomplish the most basic means of human communication, I don't know how I can trust them with my car. I will not be going back.
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October 2023 by Brian W.
made appointment to have Michelins put on the wifes car, waited 2 days for my appointment and they tried to sell me Hankooks, when I stated where are the Michelins I was told they had to be ordered, thanks for wasting my time, went to tire Wh warehouse and got 4 new Michelins. WTF. way to lose a sale
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October 2023 by Jocelin Boucher
Jason helped me on the phone pick out the perfect tire and set up an appointment. Very professional and kind.Chuck showed my husband and me a detailed presentation with the exact tire that we chose and what each of the treads were designed for and how much technology was built into our tire. Everyone was extremely knowledgeable and hospitable! We will continue our business here!
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October 2023 by Mike Burns
I've been using Town Fair Tire, all over New England, for 30+ years. They are usually the best price, and 90% of the time it's been a good experience. My trip to this location was the fastest I've ever had 4 tires replaced and a 4 wheel alignment!
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October 2023 by Ryan Kruschwitz
Got four new sticker tires. Chuck helped me out. Printed out my rebate form. We’re back out on the road
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October 2023 by Marston J
Had an appointment for a wheel alignment. I showed up a little before hand, my car was taken in on time and the alignment was completed promptly. No issues, quick in and out. Affordable, I recommend.
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September 2023 by Billie Campbell
Just awesome!! When other tire places couldn't get me in with extreme weather coming, Town Fair Tire, Nathan made time for me. He was extremely courteous and helpful and got me out of there in a short time. I'm extremely pleased.
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September 2023 by Krystine Lang
I purchased a new set of tires to be installed, balanced and aligned. The process was faster than expected. They stand behind their service work and are decent to work with. I will continue to use Town Fair Tire and would recommend to friends and family.
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September 2023 by Linda T.
Purchased 4 new tires-driving away from the building I saw my tire light was on. returned-they added air to the tires I just bought- I had to add air to get back and forth to work as my tire was almost flat- went back and was told I'd have to come back in 3 days for an appointment-as I'd be inconveniencing the other customers. but it was okay to inconvenience me for a week. -absolutely absurd! staff response was "what do you want me to do about it' my family will NEVER do business there again.
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August 2023 by Alex Paquette
Chuck did an awesome job getting us in and out with no problems, very efficient and great customer service. 10/10 will recommend to everyone
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August 2023 by Kara Villone
I had a flat tire that needed repair, so I stopped in and asked about an appointment. The technician was very polite and checked out the tire while I was there to see if it was possible to repair, which he said he believed it would be. They had appointments available two days out which is a lot quicker than many places. When I arrived they had multiple people working to help customers, they took my car in almost immediately and it was ready in a little over an hour. They didn't mind me leaving to go grab a coffee and kill time at Target, and the cost was only $12. I would definitely recommend for tire repair and service, they were great!
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August 2023 by Zach Hill
I had a great experience getting new tires. I showed up without an appointment and Chuck got me in and out quickly and with a positive, professional attitude. He was fantastic to work with and I would highly recommend!
