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January 2024 by Edward Bryant
Skip Turgeon was a great sales person. I highly recommend him and Tri-City Dodge in Somersworth, NH. As soon as Skip got my message about interest in a car he prepared a brief video presentation on the vehicle. This piqued our interest and a couple of days later, after Skip put the car on hold for us, we traveled over to the dealership to finalize the paperwork...a quick process. Tri-City delivered the car right to my office, a two hour drive from their lot. It is really a special car. Thanks Skip and thanks Tri-City Dodge.
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January 2024 by Lee Mangefrida
I live in upstate NY and have been searching for a Jeep Gladiator for months that checks all the boxes of what I’m looking for specifically. Found what I wanted in NH at Tri-City Jeep and reached out. Larry was the sales person who contacted me and made the whole process smooth and simple and helped answer any questions I had via text as this was easiest for me with my work schedule and facilitate paperwork via email. I made the 7 hour drive to NH, and an hour later I was in my new Gladiator driving 7 hours back. Larry was excellent, and made for a positive experience considering my long road trip for this particular truck.
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January 2024 by Julie Cooper
It was convenient to be able to drop off the car the day before. I was also contacted promptly when the work was complete. The customer service employee told me to come back in from the cold my car wasn’t easily seen when picking up the car.
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January 2024 by waylon locke
Great experience buying new Truck. No stress or pressure. Everyone was very super nice and helpful. Would definitely recommend anyone to go visit and see what they could do for you if looking for new vehicle.
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January 2024 by Laura Barnes
I brought my car in for an inspection as well as having all the fluids checked etc. Diane shared with me that I needed to have my brakes replaced. I shared with her that I wouldn't be able to come back until the next Saturday. I work for the postal service pretty much from sunrise to sunset and Saturday afternoon was really the only time I could come in. A few minutes later,she came back and told me that " the boys wouldn't mind staying and would get my brakes done today". What a relief!!! I am grateful for Diane advocating for me as well as the whole team. They finished the job quickly too. My original appointment was at 2pm and I still got out of there by 4pm. I have always had great service at this dealership. Thank you,Laura
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January 2024 by Christina Tsaknopoulos
I have been coming to tri city for my last 3 vehicles in the last 12 years.. they are always super nice. I had the pleaser of working with Larry and Jeremy on my latest purchase and i couldn’t be more happy!
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January 2024 by William Wickers
Excellent dealership. Truck was like new . Jamie the salesman was very nice and helpful. I would purchase a vehicle again from them in the future
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January 2024 by IST178
The dealership and Dan were on point and answered all my questions without being pushy to make the sale. I felt I got a fair deal and quality service. Being in sales all my life it is nice to see an organization that follows a high level of ethics. Thanks to the team at Tri-City
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December 2023 by Christopher Brown
Dan was great to work with, he was patient and very friendly as well as understanding my needs. Though the process took awhile, I didn't feel as if there was any kind of game playing or traditional "sales tactics" being employed. I've now purchased 2 cars through this company and have been happy and satisfied on both accounts. I'd recommend working with Dan Kaussner.
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November 2023 by Luke Freudenberg
These guys are fantastic. They are the real deal when it comes to sales and most importantly service after the sale. Top Notch all the way through. Go see my boy Brock Kerr in sales.
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October 2023 by Tina Bickford
I went in for an oil change but they had two employees call out sick that day so they couldn't do it. The service manager told me when I came back if he would do it himself if he didn't have someone to do it. Came back the next week and they had three oil changes ahead of me. Instead of waiting the expected two hours, the service manager kept his word and did my oil change himself. Great customer service Team! Thank You Gary!
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October 2023 by Desmond Fedaykin
Saw I car I wanted online, and I messaged them wanting to make sure it was still available. They responded asking the best way to contact me, and I told them E-mail, and said I would be there on Wednesday. I got no further responses from them. I went there Wednesday morning with the intent of buying that car, but it turns out they sold it in the interim. Why didn't anyone contact me to tell me not to waste my time driving to Somersworth. I still need a car, but I will not be shopping for one here.
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August 2023 by Heidi L
From the moment I walked in the door with my appointment with Ann I felt at ease and well cared for. It really was the easiest car buying experience ever for me. There was no pressure and a fair price given for my trade and I left with a vehicle I love that day.
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August 2023 by Robert Dickson
A winter storm caused a tree branch to smash our Jeep's sunroof and continue to the ground, damaging body panels on the way. David at Tri-City co-ordinated the repairs with available body shops and fixed the electrical problems from the rain through the smashed roof. He kept us in the loop and managed the insurance. What could have been a nightmare was dealt with calmly, efficiently and pleasantly, and we got the car back better than before the accident. Well done!
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July 2023 by Ray Smaglick
I had a very pleasant experience buying my new ram 2500 from Tri City. I worked with Zach Bigford, Jeremy Kelly and Brian Jones all were very professional and accommodating of my time. I spent a lot of time shopping around and they had exactly what I was looking for at a great price. I felt like everyone I worked with genuinely cares about doing a good job and not just making a sale witch made for a great overall experience.
