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November 2023 by Deborah Fogg
This is the fifth Outback we have purchased at Tri City and we have been more than pleased with each experience. Andy is a fantastic individual that makes the dealership shine. He has always made us feel comfortable and happy with our purchase. He goes above and beyond.Mike delivered the vehicle and was outstanding. He is personable, friendly and professional. We had questions about the technical working of some of the car’s features and Mike was super helpful. Matt is also a plus for the dealership. He obviously knows the working of his area of expertise, but he also gets it done in a friendly and easy going manner. What can we say? It’s The Place to purchase your Subaru and we tell everyone who will listen. Long review? Tri City deserves it. Thank you.Steve and Deb
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October 2023 by Nerissa 'Nerz' M.
I highly recomend this dealership, and a big shout out to the sales person/ lady who have helped me on finding my vehicle to Madison A. thank you so much. If you're looking for someone who is knowledgeable, attentive, no haggling and laid back sales person she's the one to reach out and look for Madison A. Thank you as well with Scott from finance who deligently look for the best offer of loan. Amazing staff and crews.
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October 2023 by mahnaz m
I just purchased a car from Tri-City Subaru, the entire experience was very enjoyable and stress free. I worked with Sheila Thompson an amazing person and made my car purchase go smoothly. She was there every step of the way and was always available to answer any questions that I had.
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October 2023 by Deborah Whitaker
Mike and Tri City Subaru made my major purchase so easy! Everyone was welcoming and friendly. There was no pressure, and Mike answered all my questions. I not only feel safe in my new Subaru Outback, but in Tri City's hands as well!
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October 2023 by Sydney Sisler
Bryan our salesman was absolutely amazing! He helped us find the perfect car for us and answered every single question we had!! Very friendly and attentive. Absolutely love our car and definitely recommend them!
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October 2023 by Scott Bigelow
I recently purchased a vehicle for my son and was blown away by the everyone at Tri City Subaru. The entire staff was friendly and accommodating as I had a few delays on my end. They were very responsive thru email or phone calls and kept me updated throughout the process. I will absolutely buy all future vehicles and refer anybody looking for a vehicle to any of the Tri City dealerships as there is more than one. All and all an amazing experience after many not so great car buying experiences
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October 2023 by Linda Capello
My lease was not up until 3/24 so I seriously did not think Tri-City would be able to make me a deal that I was happy with. How wrong I was!!! They got me into a new car early, a model up and only for $1.00 more per month. Cody was is not your typical sales person. He walked me through the options and no finagling back and forth. Extremely happy with the experience.
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September 2023 by Jennifer
Awesome dealership and staff! So glad I decided to go there to lease my new Crosstrek from them! My salesman Mike was informative and really helped me find the perfect price point for me. I highly recommend him and the team at Tri-City!
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September 2023 by Joy Filler
We are so happy with our new Subaru and Madison was great. We were less pleased to be sent to the manager for upselling their warranty deal. We would have much preferred to know about this option before the final sale was nearly completed. We would have liked to be able to review the warranty deal in writing to decide whether it was a good deal for us. I think most dealers do this though!
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August 2023 by ryan amero
I worked with Madison Randall from the moment I walked into the dealership. She helped me build out the exact car I wanted. She kept me apprised of the delivery date and walked me out on the day I picked it up. Madison was a truly professional, enthusiastic and exemplary representative of the dealership and the brand. Very happy with my purchase and service!
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August 2023 by Kathryn Bevis (Katie)
I bought a 2019 Subaru Impreza with the help of Brian after missing out on a Legacy. Brian made the whole ordeal easy, quick, and explained everything to me so I left with zero questions or concerns. I am so happy to finally have joined the Subaru family!
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August 2023 by Sarah Little
We walked into TriCity just to look at some options. Mike walked right up to us and made us feel welcome and understood. We ended up finding the perfect car in our budget, and purchased it that day. Mike was friendly and a natural conversationalist making the process as easy as possible. The entire experience was very pleasant. Highly recommend.
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August 2023 by Kristin Lavrich
My husband and I went into Tri City Subaru to look at a car we liked. As soon as we walked in the door Cody was right there to greet us and ask us how he could help. He walked us through all the information we needed. He was able to get us exactly what I was looking for. We couldn’t have had a better experience with them at Tri City Subaru.
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August 2023 by richard s.
I just had one of the best experiences of my car owning life. The passenger side view mirror of my 2021 Legacy had been sideswiped, and a trim piece had been torn off.I ordered a replacement as I thought I could fix it myself. When I realized I wasn't going to do the D.I.Y. route, I made an appointment at Tri City Subaru to have it fixed the right way.When I arrived and explained what had happened, and how I needed to have the trim piece installed professionally, the service advisor, got a screwdriver, went out to my car, and fixed it in 10 minutes with the new trim piece I had given her.THANK YOU, ALLIE! YOU ROCK!!
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July 2023 by Shane K.
I bought my Subaru Acent barely a year ago. The rear hatch will not close. It's been a constant issue. One time, I reset the battery, and it started working again, but you van Google a wiflde array of issues they seem to have with this auto assist closing door. There is a slight push in/dent from my hand, which i pushed back out, trying to get it to latch over and over again. When I brought it in to get help. They told my wife she needed to leave and file an insurance claim. The front desk lady said the small dent is the reason the mechanism won't work. I spoke to the manager and explained to him that the exterior of the dent does not touch the mechanism. He didn't care. Even with the trap door open so you can see in, he didn't care and got upset with me for having a problem with what they were saying the issue was. No issue if they had tried to look at the mechanism but to just tell my wife to file an insurance claim and leave it. It is so unprofessional that it blows my mind. I've heard nothing but horror stories about this place. From mechanics that work there to clients. I will be going to Subaru of Saco from now on where they employ trustworthy, decent folks. It took 2 visits to confirm all the stories I heard. If you choose to use these scum bags, I warned you.