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November 2023 by Zoe Carty
I drove an hour away from home just to go to this location. This is my second time coming here for routine maintenance and I can confidently say that I felt like I could trust them to not overcharge or manipulate me into services that I didn’t need. I normally dread going to dealers or other shops for maintenance but I will continue coming here as long as I’m in the area.Service: Electrical repair
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October 2023 by Tia Beckwith
Very pleased with the service I received. My battery light had come on. After some of my own troubleshooting I knew it wasn't the battery. Gave VIP a call and they had me in within 24 hours of calling. Diagnosed the issue and replaced my alternator and serpentine belt and sent me on my way.
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September 2023 by Evans Barrette
at first I only had experience from them doing my pads and rotors ( they charged me $860 compared to other places and it was done super fast) but knowing they dont charge you for diagnostic if you choose not to get the work done is a huge plus
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September 2023 by Crystal Towle
I came in to get an oil change right after working my first job and right before my second job. The guys were friendly, they worked efficiently. I usually go to Tri City Subaru, but I will definitely be going back here. They were fairly priced as well. Over all it was a great experience and they definitely have my support!
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September 2023 by Andrew Pincince
Very friendly and helpful people! I know nothing about cars so it's nice having patient people explain what the process is and what they're doing. Dallas is super nice and friendly as well! The military discount is especially nice! This is my go-to auto shop!
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September 2023 by Nicki Hayden
There were broken window shutters in my driveway that I didn’t see while pulling in at night. They had screws sticking up and 2 of my tires got punctured and went flat. I got towed to this location and they were amazing. They were able to fix my tires and didn’t try to push me to do anything more than they needed. The staff were friendly and helpful. Car troubles can be stressful and I felt taken care of the whole time. Definitely recommend this shop.Services: Tires
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September 2023 by Marci Stone
We've been using VIP in Somersworth for years and they've always been good to us. They don't push unnecessary work, their prices are reasonable, it's easy to get an appointment and the staff is super friendly.In particular, Tim has been there since I can remember and he's a total rockstar. He's knowledgeable, easy going and always remembers us. We're grateful for the small-town feel and care we receive whenever we call or stop by.Services: Tires
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September 2023 by Maxim Gazis
I started a trip up not too long ago and ended up having some of the most attrocious sounds come from my engine. Fear for your life type of stuff and I was able to find VIP thank Odin, Dallas and everyone were extremely welcoming and set me up for an appointment ASAP. Hung out and felt like I was talking to a group of old friends and quite literally ran into a long lost childhood friends older brother in the waiting room. Magical stuff. The technical issue was my spark plugs had been neglected and were definitely in need of being changed and got a fuel treatment as well. A world of difference as now I haven't been in a state of paralyzing fear while driving. Thanks again, hope you end up picking this location 10/10 or 5/5 by google
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August 2023 by Matt G.
Highly recommended. I blew out a tire a quarter mile from VIP and limped my car to the shop. They had me back on the road within 30 minutes. Friendly, professional, and reasonably priced. I'll be going back to them for future (and hopefully scheduled) maintenance. Thanks for getting me fixed up!
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August 2023 by serena c
I purchased a bottle of Anti Freeze from my local VIP store recently. The customer service was amazing, I don’t know much about cars, and the gentleman who helped me explained how to do it, and warned me about how hot it can be. He told me the best time to do it, which made it easy for me to understand. Also, the prices are great! Thank you VIP!
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July 2023 by Kay Vasile
Bought new tires and was treated very well. Did not have the tires I wanted in stock and Dallas sold me a more expensive tire that fitted into my budget. Very pleased with the new tires.Tim and Dallas are very easy to talk too and nice to know. Will continue to do business at this storeService: Tires
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June 2023 by Kareem Abdelsadek
This place will completely screw you if you let them. I went here about a year ago, and got completely overcharged for a brake replacement. My brakes have been fine since at the very least. I went today, and the manager tried to charge me $120 for a singular headlight replacement. The VIP in Portsmouth has done this for free for me SEVERAL times and I tip them as payment. Go here at your own risk.
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June 2023 by Laura Chandler
I brought my daughter's car in for state inspection and was advised she needed a fuel system flush. The technician did not push any services on me and gave a reasonable price. Service was amazing! I will come back!!!
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May 2023 by Shelly Scott
I brought my vehicle in for a free brake inspection and to find out why I was going through pads and rotors like crazy; Tim told me that it's possible my vehicle doesn't like "cheap parts" and I needed a better quality pad and rotor. He was very thorough and explained in detail what is happening with my brakes and offered an estimate for the new product. I made an appointment for the upcoming weekend and now my car drives perfectly! There were no "hidden fees" and I paid exactly what I was expecting to pay.Service: Auto brake replacement
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April 2023 by Chris A
I had an oil change scheduled for 9am. I was greeted by very friendly staff who were prompt to take my car right back. I had my infant with me and they were kind enough to check in on us to see if there may be anything we needed, and to update us on the status of my vehicle. We did not have to wait long before it was done. I overall had a very positive experience and will continue going to this location for an future services my car my need.Service: Oil change