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December 2023 by Amanda H.
It's... a Walmart. There really aren't any surprises as to what you'll find. Massive crowds, stuff flung everywhere when it's busy, though that isn't really the fault of the staff because there's no way they can possibly keep up. I will say that of all the Walmart locations in the area, this one seems to have the fastest checkout most of the time. The only negative today, other than it being so busy, was that while I was shopping in the seasonal section near the garden center, I heard a male employee ranting loudly about customers insisting on being given the price on display after the sale has ended or something similar. He was using profanity and loudly complaining about customers on the sales floor, and having worked retail for many years in the past I am always flabbergasted at employees doing this where customers can hear. I'm not easily offended, but plenty of people are, and this kind of behavior is simply unacceptable while you're on the clock. We all get it, your job sucks and many of us sympathize, but acting the way this man did only serves to make you look like a fool and turn customers off entirely.
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October 2023 by Tim D.
Employees are rude especially the young lady in isle G-3 on Oct 14 6-6:30pm. Show some respect especially to elderly and vets. You did say please but with attitude. You chose to work there not me.
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September 2023 by Ian G.
I have never wrote a review in my life but this really felt necessary...I purchased a brand new TV from them and when I got home I opened up the box to find that there wasn't any power cable, remote or tv stand. The tv also looked dirty and had hand prints on it! I went to the store shortly after to return the TV and the customer service said I couldn't because the serial numbers didn't match... The employee pretty much accused me of swapping out the TV..shortly after I called the Walmart customer service line and they said it was up to the manager to allow the exchange for a different tv so I called the next day to talk to a manager and they weren't there so they put a "coach" on the phone. They were of no help and said that I pretty much had no chance to return it because of the serial numbers. I was expecting a brand new tv but what I got was a dirty used tv with missing equipment. Walmart was of no help to me and just wasted my time... This is just absolutely ridiculous especially after buying so many of my appliances there. I dont ever want to go back to this Walmart. Absolutely horrible experience and was given no help at all..
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May 2023 by Troy G.
Long lines.. few registers open. Management is sloppy. The workers are great though. They do the best they can. Management could learn a lot from the real workers!
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April 2023 by B W.
Vision center manager is a terrible, no customer service skills at all. Will definitely not return and would not suggest unless absolutely no alternative. Two stars because it was cheap, but you also get what you pay for sometimes.
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October 2022 by Julie C.
They don't follow the ADA rules and refused a pick up order because a service dog was in the car. The dog was just sitting there doing it's job being calm the whole time. The managers think they're above the laws. Please you work at Walmart you're nothing special.
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October 2022 by Brian S.
Leaves a lot to be desired. Grocery prices have climbed up to where other stores in the area are quite often much cheaper. Veggies are horrible, both in terms of quality and price. Nowhere will you find produce prices as high as these. There are waaaaay too many out-of-stock items throughout the store - and this was true long before the pandemic. Very few registers open with a cashier. Mostly self-checkout available. You used to be able to count on Wally World to have the best prices on just about everything. That's no longer true. Prices throughout the store have crept up to the point where other stores in the area are often better buys.
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September 2022 by Jennifer R.
I came in with my mother to pick up beach towels and shirts for my son. The store as a whole is clean, well lit, and exactly what you would expect a Walmart to be. I saw two employees restocking inventory. The selection of sunscreen was admirable. I found the brand I especially wanted to find for my son. We spoke to five store associates, all of whom were friendly and helpful. The lady in charge of the changing booth station was civil. I wondered what she was being paid per hour, or if she has health insurance. I dock a star because the corporate nature of Walmart takes more money out of the local economy than it returns to it. That's just the nature of the beast. A gentleman in a wheelchair, with a job title of "ambassador of health", noticed us laughing with the woman watching over the check out area. He complimented my mom on her pocket book on our way out so we struck up a friendly conversation. After two minutes we noticed two teen age girls were queued up to speak with David. There is a commitment to customer service readily apparent. Kudos to the corporate store manager and regional managers of this location. I never thought I'd be writing a review of a Walmart, but it was a pleasant shopping experience.
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July 2022 by Monique M.
Tonight at 10:40 p.m. I walked into Walmart in Somersworth N.H. with my husband and brother. The lady at the door reminded us they closed at 11 which we all know and she had reminded us about g every night that we come in: which is completely unnecessary because they announce it over the speaker every night minutes not a huge deal. My problem is that when I left my husband and brother to use the restroom while they checked it the lady proceeded to say wait where are your side kicks. I am a 40 year old woman shopping for some last minute items before the store closed I do not have side kicks and I should be able to use the restroom before leaving without being harassed by the door lady older woman heavy set with no vest or name tag showing that she actually works for Walmart. Harassing guests in your store regardless of the time isnt needed. I will go to target where they actually appreciate the money we spend there. I felt singled out and disrespected. Oh already don't have cashiers and your customer service is horrible annoying people disrespecting your guests is probably the last thing you need.
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May 2022 by Iris M.
Almost in third trimester... no one offered to help lift heavy items for me... and I'm capable of lifting things under 20 pounds. It's common decency. Apparently the employees don't have common decency.
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April 2022 by Cooper M.
What can you say other than Walmart is Walmart and your standards need to be adjusted. You can't get cheap prices and expect good service and a well cared for place. Avoid the headaches and drama by doing curbside pickup.
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March 2022 by Cybelle M.
Came here and was wondering why the store was literally empty of customers, then I went to check out. NO cashier's! Only the self checkout is open, which means people with cart full of items also must use the lanes, which takes a considerable amount of time. Thinking to do a "quick trip" turns into a all day event. The prices aren't even on par with surrounding grocery stores, to make it worth while to check myself out. The one good thing, is since you're bagging your own, you can use 1 bag for each item, instead of having them shove a whole bunch of items in the cheap Walmart bags that break. Today was my last day going here- rather go to Target or Market basket.
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March 2022 by Jordan A.
I never use Yelp, but my customer service experience was horrid today and I need to share it. I'm used to going to this Walmart and being ignored by 90% of the employees, and that's fine, but I can confidently say I will not be using this Walmart anymore after this experience. I got about 4-5 bags of groceries an hour and a half before close today, because I work until 9pm and have trouble finding another time to buy groceries. This Walmart closes at 11, I was there at about 9:30. I decided to not hold up the self checkout and went through an actual cashier instead. This cashier didn't speak a word to me, which I found normal for this location, however at the end of the transaction, the cashier shouted to another associate "Always have to be the ones right at the end of the night" as though I wasn't even there. I was in disbelief and was honestly embarrassed at how he was talking about me as though I wasn't even right in front of him. The associate he shouted this to had been staring at me for a while, but I didn't know why. Apparently I was unwelcome to check out with my groceries, and neither of them wanted me to be there. No problem, I won't be back.
