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March 2024 by matt cole
Mason alarms have been so helpful to our company. When our company switched to Mason alarms. He taught us how to do some of the installs to help keep prices down for our company. Then when we ran into difficulties, he came on sites to help us fix the problem. He’s so personable, and it was an all-around great experience, can’t thank him enough for all of his hard work, patience, and professionalism. The only alarm company we will ever use again!!
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March 2024 by Frederick Eichman
Mason Alarm has excellent service with reasonable response time. Peter has been helping us with some corrective alarm issues at my Parish. Prices a very reasonable with quality and informative work. Thanks for all you do Peter Mason :-)
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February 2024 by Robert Andrews
Excellent people to do business with.
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December 2023 by Mark Tetelman
Peter, the owner of Mason Alarms, designed and installed our new home security system which included exterior cameras. Peter is very knowledgeable in the world of security and keeps up with technical upgrades. His design met all of our needs. The system he recommended was exactly what we wanted. He accomodated our design concerns while being flexible and making positive suggestions to enhance the system. Peter was very thorough and did a professional quality job in installing and testing the system. His follow up customer service has been excellent. Peter runs a company full of integrity. He is a man of his word and stands behind his warranty. We had a couple of defective cameras from the manufacturer and Peter stood by his warranty and replaced them free of charge in a quick time frame. I would definitely highly recommend Mason Alarms for your home or business needs.
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December 2023 by Xoren Powell
Mason Alarms is so dependable that I If I was in a third-world country, they would send out a technician to fix my problem. We had a false alarm that kept re-occurring on one of our sensors, and Mason Alarms fixed the issue promptly, with no hold-time, or confusion. I have never encountered an alarm company, or any company really, that feels closer to a friend than a business partner. I would highly recommend them to anyone considering and alarm or camera system, their humane attitude and workmanship is unmatched
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December 2023 by John Schneider
I recently collaborated with Mason Alarms for a burglar alarm system at a commercial property in Somersworth, NH, and I must say, their service was outstanding. As a property manager who works with numerous security companies across the nation, I have a broad perspective on what constitutes quality service in this industry. Mason Alarms truly stands out.From the onset, their team exhibited a high level of professionalism and expertise. They were not only helpful in addressing all my queries but also displayed exceptional customer service throughout the entire process. Their attention to detail and commitment to ensuring the security system met our specific needs was commendable.The installation was seamless, and their ongoing support has been remarkable. I am thoroughly impressed by their responsiveness and the way they handle every aspect of their service with such care and efficiency.I highly recommend Mason Alarms to anyone in need of a reliable and professional security solution. They have definitely set a high bar for what I expect from a security service provider.
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September 2023 by Karen Demers
Peter Mason took us on as a client earlier this year. He has been so professional and a joy to be around. He made us feel so comfortable when working with him on site to do the transfer. I know that when I call, Peter will be there and work us through any situation. I am proud to say that we use Mason Alarms to keep 84 units and 8 buildings with elderly people so safe!
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July 2023 by 603 Karate
I had contacted Peter at Mason Alarms for some camera needs for my business. I had a very small and unprofessional looking set up in my waiting room for parents and families to watch Karate classes in progress. It really didn't look very good.Peter was very responsive and came out to look at what I was talking about. What Peter did was give me a much better solution than what I was asking for. This is why you call a professional; they listen to what you want and then offer what you actually need.The result was an extremely professional looking camera system that families can enjoy watching. Now, instead of looking like someone threw this system together and didn't know what they were doing (true), it has that professional feel to it that I was looking for. I can't recommend Mason Alarms enough to give you what you need.As an added bonus, Peter clearly cares for the community that he serves as well as the other small businesses in this community. Peter was beyond fair with me and I can't thank him enough for the work that he did.PS- Peter and his assistant started this job at 5PM on a Friday and stayed until the job was done at 10PM! This is dedication that you will not easily find in any business.
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July 2023 by Dakota Parmelee
Peter at Mason Alarms is absolutely amazing! We were in a huge time crisis and he did everything he could to accommodate us! He met with us same day and had the project completed the next day. He is professional, honest, and explained step by step what he was going to do. This will forever be our go to place for security needs!!!
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May 2023 by Meghan D
We had Peter here to install a remotely monitored fire alarm system. Scheduling was easy and installation was quick and efficient. The system is easy to use and Pete answered all of our questions.
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February 2023 by Back To Basics Barnyard
I am so grateful that I took my time selecting an alarm company near me. As a farm we rely heavily on our equipment, with the proper balance of utilizing technology. But if our equipment is constantly breaking it brings on more headaches, downtime and expensive losses-something we sadly have gotten used to. This could be anything from ATVs, tractor, automatic lighting, heaters, thermostats all the way to our security/cameras. But with Mason Alarms’ equipment, IT IS QUALITY and easy to use. We have yet to have a single “headache” working with Mason Alarms. Actually, we’ve experienced quite the opposite, they are so pleasant and helpful! No doubt in mind mind that Mason Alarms is the best alarm company in NH. Everything about this company is quality and has proven very reliable - from the employees to the equipment! You can tell when they are installing that they truly care about the longevity of the systems they are putting in. Thanks a million Mason Team for helping bring us up a tier in regards to security and automation!!!
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January 2023 by Joseph Barbrie
The team at Mason Alarms is fantastic. I can't say enough about how great they are to work with. Peter and Kasie do amazing work. Any time there is any sort of technical issue (which is not often), they help me resolve it immediately. No waiting around for someone to call back, no being put on hold for assistance, and I never feel brushed off. And if the issue cannot be resolved remotely, they make time to come out and troubleshoot in person until it's fixed! The team that sold and installed my agency's system, Peter and Kasie, are the same people I speak to and see for service. There's something to be said about being able to actually have a professional relationship with the people I call for service! Unsurpassed customer service... 5 stars all day!!! If you are looking for a security systems company for your home or business, CALL MASON ALARMS!!! You will not regret it!!!
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December 2022 by Auto Haus of Meredith, LLC
We recently had cameras installed at my business by Mason Alarms. Peter and Casey were extremely knowledgeable and professional. They came into a VERY tight work environment and installed our system while we were conducting business as well. Not an easy task.We had one camera that was fuzzy on the peripheral of the picture (Peter pickup on) and the location of another ultimately wasn't ideal. Ie with a vehicle up on the lift the view was obstructed. They fixed both issues promptly and to my satisfaction.I have already recommended them to my neighboring business looking into cameras and will happily send others to them as well. Thank you for a job well done!
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December 2022 by Karin Thyng
Mason Alarms is always quick to respond to all of our needs at Compassion Veterinary Hospital. They get back to us right away and are always so friendly and helpful. The security we feel having them monitor our hospital and our boarding facility is invaluable. We know the pets are safe when we aren't there with them. We would definitely recommend them to anyone.
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December 2022 by Noella Demers
Very professional, friendly and knowledgeable . Fantastic customer service. Your money is well spent with Mason alarms!
