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October 2023 by Destiny DeWolfe
I don’t like writing bad reviews, but This place is VERY disappointing. I ordered pick up. And the woman that came out barely even acknowledge me at all. “Is this you?” Pointing at the cart. Thats it.. slammed my car door and She was extremely rude. Like at least a “all set!” Nope, nothing. This is why I do not go in there. And I’m not calling any number. I said what I said.
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October 2023 by Lenny Hall
Been searching for a carburetor gasket for a long time. Found it. Mowed the lawn today. Been looking like a hay field. I'm sure my neighbors will appreciate it.
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October 2023 by Jennifer
DO NOT BUY DOG FOOD AT FRANKLIN TS! Diamond Naturals large breed puppy food is hard to come by even though it says it’s in stock on the website. It’s extremely frustrating to drive to TS thinking it’s in stock and the shelves are empty. My absolute biggest complaint is that TS tapes holes shut in the dog food bags without labeling that it’s a damaged package I can’t even begin to tell you how many bags of dog food I’ve found with taped up holes after I get home and half way through the bag or find a taped up hole on the bottom! Please label the bags as damaged! Dogs are living creatures too would you eat a bag of chips or cereal that had a taped up hole? I’ve seen mouse poop all over the bottom shelves it is disgusting to think that a mouse chewed through a bag and it was taped up and sold!
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September 2023 by Dave
Always great service. Prices are pretty high, but it's nice to have a farm store nearby, so I'll take it.
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September 2023 by David Fleury
Everything you need is here.Ranch,farm,home,animal food,hardware very nice store,wood pellets in stock, nice selection of outdoor equipment,you name it they have it.
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September 2023 by Shane Wilson
I Like this place has little bit of everything friendly staff as well
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August 2023 by Brittany Stone
Absolutely disappointed in this store! I have been a loyal customer for 4 years spending at a minimum $300 a week there on horses and dogs. They never have what I need anymore! Been going on for a year! I’m a breeder and my pups need consistency in food so they don’t get upset stomach! Have told them this many times and they never fix the problem! Website says they have the food but they never do. They charge me but I never get it! You guys lost a loyal customer you will no longer be getting my 300 a week I’m sure there is a feed store that knows how to do Inventory who deserve the money more! May also want to check your reviews lots of upset customers!
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June 2023 by Yves M (Wahoo)
Great little store, you can always find what you need at a decent price.
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June 2023 by Bruce Murphy
This store is great for it's industry. Good selection for animal needs, many common farm needs and the staff is as helpful as can be.
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June 2023 by noelle stpierre
Super helpful and informative staff! Got my first 4 chicks here!! Thanks guys
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June 2023 by Kosta Lazarou
District manager Michelle is extremely unprofessional. I cannot believe a person like this is representing tractor supply her and Zach are the reason why they will not receive $25,000 a year for me in business. I was purchasing ripped bags of dog food for 5 to 3 dollars a bag new general manager Zach who has no clue about the business. Insulting me in front of other customers and associates raised his voice and said he will never give me that discount again I did nothing wrong. I spoke with the district manager I could not get a word in. She called me while I was with one of my friends at her the whole conversation try to make accusations and then told her that I had somebody listening to this conversation. They heard everything you said, just completely unprofessional people don’t count on them for nothing you’re better off going to another company where you’re guaranteed on what you’re going to pay I based my business on this company and they pushed me away . Meanwhile, they giving everybody else discounts on ripped bag of food and broken items in the store. they discriminate against me. Buyers beware stay away. Michelle the district manager, and Zach the general manager shouldn’t be people representing this store it’s unfortunate. I have to take my business elsewhere. It’s so sad shame on tractor supply for having people like this represent their company !!
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June 2023 by Amanda Russo
I agree with other customers. This store used to have the friendliest staff. I also received several ripped bags of dog food a week to feed my crew at $5-$10 a bag, and it was amazing and super helpful especially after my house burned down. Everyone there rallied behind me to help. I spend at least $10k there a year outside of dog food, and I won’t be anymore. I was told now by Zach they will be donating all the ripped bags to a pig farm instead of working with the people the store was already working with to keep their business. I also won’t be recommending my puppy buyers purchase anything from tractor supply anymore. This store has certainly gone down hill and it’s incredibly sad, since I live so close.
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April 2023 by Peg Nelson
This particular store USED to have the friendliest staff. They were amazing and helpful with any purchase. They went out of their way to treat customers with kindness and to really know me as a customer. Now, something drastic has happened with management and core personal. They are gone! The store is dull, lackluster, boring and lacking in warmth. Avoid!!
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April 2023 by Lisa Dumensil
Great store and one employee Keith was very helpful.
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March 2023 by Martine
Everyone's always helpful! Comfortable atmosphere and good choices.
