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April 2024 by Ben Long
This grocery store is so offensively bad, it would be laughable if it weren't so frustrating. I stopped going here 10 years ago because of chronic understaffing of the checkout lanes. I went back recently and literally nothing has changed, except the interior of the store seems even more dirty and unkempt than it did a decade ago, and I'm really unsure as to how that's even possible. I waited for 30 minutes in two huge lines of equally frustrated people to pay for my small handful of low quality produce, while all of the other registers remained unmanned. The management at this place is so bad that I don't think it's an exaggeration to suggest that this might be the worst grocery store in New England, and very possibly the observable universe. If you have the option to shop anywhere, literally ANYWHERE else, do not come here.Edit: The expected regurgitation of corporate platitudes is hollow and insincere. I can only hope for the sake of the employees and the surrounding community that something will finally change, but a decade didn't do it, so I wouldn't anticipate it anytime soon.
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March 2024 by John
Good market. Fresh vegis are good. Got fresh cut up fruit this week. Easy n done.
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March 2024 by Janet Marsh
I love Shaw's but the past few weeks Walpole is out of sale products on the first day. I'm thinking of going to the Peterborough Shaw's instead. They always have plenty.
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December 2023 by Jessica Tiso
We shop at shaws often and have had several complaints(items frequently out of stock etc.) but when we Went in on Christmas Eve it was the final straw. Pathways were blocked by oblivious store employees with pallet jacks and then when I went to look at the clearance stuff, which they put by the store room doors/lobsters another employee came to me and told me loudly and in a scolding manner, “ this isn’t a safe place to park your child” mind you I had my hands on the cart and was trying to browse the clearance. Why put stuff in a place where people can’t even browse it?!
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December 2023 by John G
Long checkout wait every single time! Milks always out.. meat went bad the next day after paying $ 18 for steak tips. Not the first time this has happened. Checking out at night the kids up front act so strange and childish they avoid cashing you out! Not impressed with all departments of this rundown understaffed store. Better off going anywhere else!
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December 2023 by Amy Laquerre
Cramped space that somehow always feels dirty. It's extremely difficult maneuvering around customers and restockers. Won't go here if I have time to drive to Keene or Brattleboro.Cashiers are almost always looking despondent and typically only speak to their coworkers. Today I was waiting to be told my total and all I got was a blank stare. Cashier never uttered a single syllable the entire transaction and I felt like I was begging for the receipt she was holding in her hand.We all have bad days. I get it, I worked in retail for many years. If I had treated customers like this it I wouldn't have had a job, yet this is my experience at least 75% of the time. Self checkouts are a blessing.
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September 2023 by Stephen Jennings
There is routinely not enough cashiers assigned to registers. While people stand behind the service desk and look on in aww at the length of lines and do nothing about it.Meanwhile the cashier or cashier(s) if you’re licking are spending minutes on na transaction talking to everyone as if they are their best friend or family. Just one evening I would love to be able to go in and grab some drinks, snacks or maybe even a dinner for evening without having to spend 30 - 45 minutes in line.
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June 2023 by joe pelletier
Great place to stop for for last minute groceries and late night snacks
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June 2023 by Linda and John Burrows
I live in Walpole. It's the only grocery store, unfortunately.Different workers everyday. It is dirty. Today the check out boy keep touching his nose and when I said something he said o I was just going to sneeze and then said it's a alagy .I came home and wiped everything down.
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June 2023 by Suzanne Sciortino
Prices are outa control !!! Milk cases empty. Customer service center closes before registers...
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April 2023 by Matthew P.
By far the worst grocery store I've ever been to. No food, staff is rude, and place is a pig sty. Try to avoid at all costs.
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March 2023 by Rebecca Saunders-Maziarz
Be aware of constant fraudulent overcharges, rude customer service, over-priced groceries, and sloppy, untrained cashiers.Many, many times I have found that cashiers, not paying attention, rang in the wrong prices or double-charged me for groceries.
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March 2023 by Sherri Blanchard
Only one in 100 miles that actually care about their customers. Been to Springfield VT one so expensive can't walk out of store with 2 bags costing almost 100.00. they need to just fix prices!!
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March 2023 by Jules O'Guin
Shaws is on that same level of corporate evil as Comcast. Sure, I buy stuff there because it's local, but I feel extremely bad for all the poor souls stuck working at this hellish workplace. That being said, when you need something quickly, they are always nearby, waiting to greedily consume your dollars...and perhaps your soul as well.
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January 2023 by Sandra M.
This store really sucks. The shelves are always empty, and you can see they have what you want in the back. But if you ask someone to get it for you ,they just walk away and ignore you. I have been there 3 times this week and still can not get what i need.The people that work there are mostly rude and ignorant.It is the only store in the area , Its a shame that they allow it to be so bad.If i was younger i would open a store, and for sure run them out of business. It would not take much thats for sure. WORST GROCERY STORE IVE EVER BEEN TO
