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October 2023 by Jackchester1
Have been a customer since 2002. They are a great company with the best customer service people. Just terminated my landline phone service and kicked up my fiber optic internet service to 200mbps and saved $75 per month. Could not be happier.
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September 2023 by Duane Buzzutto
They have done a great job and the speeds are good with fiber optic
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August 2023 by Tim Sode
Horrible service, support is giving the same song everytime you call, been waiting almost 3 hrs now for an technician to get back to me.
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March 2023 by Matthew Mills
Been having issues with our service after this company conducted routine maintenance. We followed their instructions to unplug the router to solve the problem. After a month of having service for half the time we requested Account credit. At this point the billing department blamed us and refused to credit our account. If you have other options maybe look into them first.
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August 2022 by Heather Danforth
Don't mail payments they won't get there,the only way to pay is checking account no credit or debit card and customer service is extremely rude,especially Kate very rude and awful customer service wouldn't get there service
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February 2022 by Tyler W
I’ll preface this by saying I almost never leave a review after an unpleasant experience. That being said,Unreliable internet speeds, DNS server issues every day, poor download speeds that rarely exceed 20MBs. Has been this way consistently for quite some time and customer service chalks it up to our broadband usage , despite the issues persisting when only one device in the house is in use. Refusal to acknowledge that they either have technological shortcomings or have staff that won’t go to meet the needs of their paying customers makes me feel as if it’s about time to explore other internet service providers.
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January 2022 by T
Bad, just bad. This internet service provided by GSC makes me feel like it’s 2004 again, only thing missing is the dial tone when I try and browse. It might honestly be faster to try and send physical mail via pony express than send an email if you have GSC
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June 2021 by Michael Pinkham
Great service, never had an issue. And the few times I've had to call for billing oriented questions, customer service has been awesome
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March 2021 by M R.
Customer service sucks, internet out, tried calling repeatedly for 2 hours nothing but a busy signal.
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January 2021 by Jan Smith
Terrible slow and internet terrible. Would not recommend it ever. Plus pay for secure it and used it once after many years and they charged me $35 and didn't fix anything Haven't got back to me as to why I was charged I am waiting but paid the bill less $35
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January 2021 by Shreditor
Choose any other internet provider before this one their 100mbps download speed plan is a joke it struggles to hit 20mbps
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January 2021 by Robobox’s Computer Collection
It'a a decent service, but why doesn't it include IPv6? Most places I know have had IPv6 for a long time, but sadly this provider is IPv4 only. Hopefully somebody listens and adds IPv6, as IPv4 address space is almost completely exhausted.
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January 2021 by imma X
They over charged us for service & then got snippy when we wanted the money paid back. The management in this place have no idea what they're doing & resort to being rude to try and make you go away
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January 2021 by Charlie Foster
I have the fiber optic service and besides having a mishap on billing (was billed for $300 back to back months (first one was accurate; it’s the only bill I’m responsible to pay since my wife pays the rest of them and kinda forgot ?).I see a lot of reviews about poor internet service but for ~1 year or so of using their fiber optic, we’ve been very happy. We use Hulu, Netflix, and I’m a big gamer/streamer and have never had any issues.I would have no issues recommending them to anyone. Also customer service is always very nice and friendly.Update: 4/8Since quarantine, 4 of us on the internet is too much for the lowest plan (25 mg’s). We moved up to 100download and 100 upload.Still very happy
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November 2019 by Kaila Souza
Worst internet ever.... 2mgps download and not even 1mgps with upload. We always call and tell them our internet is really slow and they always have us run their speed test and tell us they will look into it further but it never gets better and they never contact us back. The most they have done is given us a "bandwith boost" for extra money, or had us BUY a new router from them. Still doesn't do anything. Internet is slow as hell. Will never use them again and I feel really sorry for anyone who does have them
