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December 2023 by Donna P.
We're from out of the area and we went to look at gummy's which there was lots of options lots of employees there but no one offered to help, i did buy an e cig the girl that rang by purchase was young and pleasant!
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December 2023 by Crystal Waterman
I regular went here to buy my Vapes at first it was all good owner seems like a great guy even offered me a job if I ever needed because he thought I had such a great personality and easy to talk to. Wow a week or two later I went in there to buy a vape and I bought the Tyson one which is normally not the kind I get but I was like okay let's try it I was on a lunch break from work I bought the vape went back to work still had some of my previous vape left so I had to open the Tyson one by the end of my work day I went to open the Tyson one and it would not work I charged it still not working so I call the the store to see if I can return it and I had an extremely rude woman she was so rude I asked if I could please speak with the owner and she would not allow me to speak with the owner instead she handed the phone to the blonde hair woman who works there who was extremely rude to me and accused me of yelling at her employee when I never yelled at her employee. employee was yelling at me the whole time I simply just stated that I was going to come in later and if I could get my money back or a different vape that worked properly as I was a regular customer and she stated that if I came in the store and tried to start anything that she would call the police on me remind you I never raised my voice once I wasn't disrespectful I just kindly declined a discount that was offered to me because I just spent $30 on a vape I either wanted my $30 back or a vape that work properly. And neither of them would let me speak to the owner and the woman that I spoke to the first time on the phone was actually in the background yelling while I was on the phone but the blonde hair woman the whole time and I asked can I please speak with the owner cuz I disagree with this and they hung up in my face I've never been treated so disrespectfully in a store as I did there two women should be ashamed of themselves they should be fired I am a assistant store manager and I could never imagine treating somebody the way that they treated me I'm very familiar with customer service so I always make it my duty to be extra nice to people and customer service because I know how hard it is.. I will never go back there unless he replaces his employees. Awful women they should be embarrassed on how they acted. Really bothered me because if I went in there and stolesomething they would call the police but it was okay for them to steal my money and give me something that does not work again owner's great he needs to clean house and get new employees that are more friendly know how to deal with customer service cuz he's losing my business. And by the reviews that I've seen it looks like he's losing more than my business.
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December 2023 by Malynda West
I absolutely love this place, the owner and other staff were very friendly and professional!!!! They both helped me pick out the perfect vape for me and they made sure I tried the vape before I leaved just to make sure it worked right. The place is beautiful, the assortment of items are amazing and the prices are fair.... They also have some really great deals, you gotta check it out!!!!
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December 2023 by Azriel Covell
Spent $120 dollars on vapes in the last week…ridiculous because every vape I’ve had I’ve taken a minimum of 2 hits from and it just stops working; they won’t charge either. My boyfriend went back in and mentioned something about it and the cashier advised my boyfriend to “shake the vape before using it” I’m on my 4th vape of the week because I’m just throwing them away…will go somewhere else from now on.
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November 2023 by Alex Barrette
The employee was rude and made me feel wrong for giving not so good feedback on some of the vapes they had.. also had a mouthful of food while talking to me..
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October 2023 by Arrick Mitchell
Been buying vape products and miscellaneous others from here for a while. Good prices and owner makes me feel appreciated and even threw me a discount here and there for being a loyal customer. Thanks
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September 2023 by Kaitlin Lounsbury
Not open when I visited over an hour before Google said it was going to close. So disappointing... PLUS I had a similar experience when I visited almost 2 years ago now. I had better luck outside of the main business district. Hopefully they will sell to another business or get a change of management (or just hire people, lol).
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September 2023 by Charlene Kainu
Very friendly, knowledgeable, good prices., and there's lots of nursing outfits.
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June 2023 by Dean Normandin
Wouldn't suggest coming here. Their prices are almost 200% of retail, and they're happy to take your hard earned money. The item I purchased was damaged. Refused refund after 1 day of purchase. Beware of this place.
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January 2023 by David P.
... I love this little smoke shop. The staff is always friendly and knowledgeable. Every time I go there I find something new...
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January 2023 by Jason Reed
Would be nice if the store was open when it's says it's gonna be. Watched many customers come and go very unhappy. Hopefully the other local stores are getting business.
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January 2023 by Hill Edward
I will drive over 2 hours south to visit this store any day. The you g man that works there is a very knowledgeable you g man and good at what he does. The hot blond lol is a great business woman and knows how to treat those who are on a budget. Meaning she's not out to steal our money and keeps good deals going. Food for her..thank you for the stone I've replaced it with one I already carry in my pocket. Lol.
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January 2023 by ThePatillac
Absolutely terrible place of business. They are not very knowledgeable about the products they sell and they do not stand behind any of them either. Also their prices are marked upwards of 50% more than other retailers on a lot of products as well. Some of the staff have even tried to tell me things didn't exist simply because they didn't carry the product and refused to acknowledge that it could be purchased at other stores. Not all of the staff are that ignorant, but sadly I still can't recommend this store nor will I ever shop there again. UnDun is just down the street and is a much better place with much better staff and extremely better prices.UPDATE: The reply below is lie. I purchased the vaporizer around 5pm, I used it for all of 20 minutes before it became completely defective. I returned the next day at 11am. I was never given a receipt and was informed that they refuse to do any returns for anyone and it was up to me to contact the manufacture. Did I have an attitude? Obviously yes, I spent $60 and something that lasted 20 minutes and I was told it wasn't their problem.
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January 2023 by Austen Massey
Good store with good choices. Prices change a bit too often on the same product to give a full 5 stars but overall still reasonably priced.
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January 2023 by CosplayMemories14
Amazing stuff, large selection and shop and good prices. Will definitely go back again and great staff that know their stuff! Good atmosphere as well. 10/10.
